4,113 Reviews of Heiser Toyota - Service Center
Excellent service Quick service. I dropped in without a appointment they still got it done in a timely manner. I won’t make this a habit it isn’t really fair to the cu Quick service. I dropped in without a appointment they still got it done in a timely manner. I won’t make this a habit it isn’t really fair to the customers that make appointments But I was in the area and the maintenance light was on and I wanted to make sure it wasn’t serious More
bad information Service writer claims I need new tires, so I took my car Good Year tires. Service writer told me your tires are great he refused to sell me tires unl Service writer claims I need new tires, so I took my car Good Year tires. Service writer told me your tires are great he refused to sell me tires unless I Insisted More
everything went smoothly All ok Never been dissatisified. They have a place where I can sit and do my paperwork, so it is not a waste of my time. All ok Never been dissatisified. They have a place where I can sit and do my paperwork, so it is not a waste of my time. More
Friendly fast,and complete service. This is my 6th 4-runner, 4 from your agency. Never have had any problems and your staff has been great. Thanks. Will be looking for a new one next ye This is my 6th 4-runner, 4 from your agency. Never have had any problems and your staff has been great. Thanks. Will be looking for a new one next year. Jim Johnson More
Quick, Thorough & Incredibly Friendly The staff was incredibly welcoming, efficient & friendly. Waiting area was very comfortable. Overall experience was great & would recommend Heiser Sal The staff was incredibly welcoming, efficient & friendly. Waiting area was very comfortable. Overall experience was great & would recommend Heiser Sales/Service to anyone in the future. More
Extended life Without the experience of the service staff at Heiser. I probably would have been over taxed for work. I’ve been dealing with them for years and I kno Without the experience of the service staff at Heiser. I probably would have been over taxed for work. I’ve been dealing with them for years and I know they love what they do and that helps customers leave their vehicles in good hands. More
Was quoted one price, paid way more I had a duplicate fob made for our 2014 Rav4. Before I made the appointment, I described in detail what I needed to be done and your service advisor q I had a duplicate fob made for our 2014 Rav4. Before I made the appointment, I described in detail what I needed to be done and your service advisor quoted me a price of $286 and assured me that was for "everything." When I arrived at the dealership yesterday, your service person informed me the job would cost significantly more and was totally unsympathetic and remorseless when I told him what I had been quoted. Based on this experience, I will seek further service from other auto professionals. We have purchased two vehicles from Heiser but after what happened yesterday, we'll never buy from Heiser again. More
good service Heiser service department is very efficient. I had my car in for an oil change; but they checked everything. They found a tiny burned out light bulb Heiser service department is very efficient. I had my car in for an oil change; but they checked everything. They found a tiny burned out light bulb for me that I didn't know I had--they replaced it quickly. More
Great service as always Heiser Service has always done exactly what is expected, complete and timely. They thoroughly explain everything they're going to do and then again wh Heiser Service has always done exactly what is expected, complete and timely. They thoroughly explain everything they're going to do and then again what they did after. I'm on my 4th Toyota at Heiser. Once I strayed to another dealership closer in proximity for service, but quickly went right back to Heiser. They know what they're doing and treat you with respect and appreciation. In close to 30 years I've never had a single complaint. More
new tires love the service personnel and the waiting area and location and i love my prius and will get another one if this one ever wears out love the service personnel and the waiting area and location and i love my prius and will get another one if this one ever wears out More