Heiser Toyota - Service Center

service Came in for 15,000 mile service. My service rep was very helpful in keeping me informed as to when my car would be ready. A problem was found and he a Came in for 15,000 mile service. My service rep was very helpful in keeping me informed as to when my car would be ready. A problem was found and he addressed how it could be handled. More

Bob was fantastic Was very pleased with the service. The team diagnosed the problem quickly, gave me a good explanation and was able to get everything done in 1 day. Was very pleased with the service. The team diagnosed the problem quickly, gave me a good explanation and was able to get everything done in 1 day. More

Great service for our Rav.....oil change and inspection. Comfortable waiting area. We were in and out in under an hour. Heiser is our favorite dealership. for our Rav.....oil change and inspection. Comfortable waiting area. We were in and out in under an hour. Heiser is our favorite dealership. More

As expected. Service as expected for 6 mth Toyota Care (tire rotation) and check up. Found that a Software Update was needed so left the car for an extra hour to Service as expected for 6 mth Toyota Care (tire rotation) and check up. Found that a Software Update was needed so left the car for an extra hour to have it installed. Received a free shuttle ride home instead waiting the 2 hour total. Shuttle was timely and friendly. Called when ready for pick-up. I could have opted for a free return shuttle ride but since I live so close I just had my wife take me. Used my free Car Wash coupon received for having service while I was there. No wait so in and out in less than 10 minutes. More

Friendly staff and excellent service Joe was helpful, friendly, and fun to work with. The inspection found two items that needed attention and I found that helpful. We have always had g Joe was helpful, friendly, and fun to work with. The inspection found two items that needed attention and I found that helpful. We have always had good service. More

Positive service experience Problem was quickly serviced. Wait time was kept to a minimum. People I encountered were very positive and helpful. I certainly would return to Heiser Problem was quickly serviced. Wait time was kept to a minimum. People I encountered were very positive and helpful. I certainly would return to Heiser for future service needs. More

Excellent service at Heiser Toyota Had a great experience at Heiser Toyota. Got my car serviced and got information on the new cars. Everyone is very helpful and easy going. Had a great experience at Heiser Toyota. Got my car serviced and got information on the new cars. Everyone is very helpful and easy going. More

dash board lights on Well, I called for an appt. because my dash board warning lights were on. They gave me an immediate appointment. To put my car on their machines to s Well, I called for an appt. because my dash board warning lights were on. They gave me an immediate appointment. To put my car on their machines to see why the lights came on costs $89.95. I was astounded but what could one do. After 1 1/2 hours, they finally came and told me that it was only my gas cap that needed to be replaced. $89.95 to tell me that. That is why I am not really singing the praises of Toyota now. More

3 plus hours for routine 5000 mile check is excessive! Minor routine service scheduled @ 2 pm. I arrived at 1:50 and left after 5 missing a scheduled meeting. Driver door seal issue was not taken care of Minor routine service scheduled @ 2 pm. I arrived at 1:50 and left after 5 missing a scheduled meeting. Driver door seal issue was not taken care of as requested. Based on this disappointing experience, I regret paying for the 150k mile maintenance free " deal" and want to opt out? That is only fair is it not? Who do I talk to, the finance manager who sold me on this "value"? More

Good customer service, but long wait Everyone I spoke to was very helpful and friendly. However, it took an hour and forty minutes for an oil change and a tire rotation. Everyone I spoke to was very helpful and friendly. However, it took an hour and forty minutes for an oil change and a tire rotation. More