4,132 Reviews of Heiser Toyota - Service Center
Quick, efficient service Service was completed quickly while I waited. Thorough explanation of what was done was given to me at the end. Would definitely recommend Heiser To Service was completed quickly while I waited. Thorough explanation of what was done was given to me at the end. Would definitely recommend Heiser Toyota More
Evaluate front end issue after accident I brought my Camry to Heiser because I was having a problem with the front drivers side tire after being involved in a minor accident. I was so disapp I brought my Camry to Heiser because I was having a problem with the front drivers side tire after being involved in a minor accident. I was so disappointed in the service I received. After waiting nearly two hours a service advisor came out and told me I needed new struts. I just had them replaced the week prior, and I told them that when I checked in with the vehicle. He then made me go back to the service area so someone else could explain things to me. It seemed as though no one knew what the problem was and they were guessing. They didn't even bother to take the tire off to look at things and I was charged $89 plus tax! More
First visit to Heiser for Service Service was performed and I was in and out in less then 45 minutes. Service waiting area was very nice and comfortable and I was able to get somethin Service was performed and I was in and out in less then 45 minutes. Service waiting area was very nice and comfortable and I was able to get somethings done while waiting. More
RECALL NOTICE WAS PAINLESS! BOB IN SERVICE HAD ME IN AND OUT IN LESS THAN AN HOUR, ALL WENT WELL AND BOB MADE THE EXPERIENCE VERY PAINLESS, VERY HAPPY! BOB IN SERVICE HAD ME IN AND OUT IN LESS THAN AN HOUR, ALL WENT WELL AND BOB MADE THE EXPERIENCE VERY PAINLESS, VERY HAPPY! More
Recall handled quickly Employees are very knowledgeable, helpful and friendly. The appointment is kept on time and handled in an efficient manor. The waiting room is a pleas Employees are very knowledgeable, helpful and friendly. The appointment is kept on time and handled in an efficient manor. The waiting room is a pleasant place to wait for the work to be done. More
Great experience I was able to get in and out quickly with a loaner while they checked out my unit and they fixed it right away very good first experience with the dea I was able to get in and out quickly with a loaner while they checked out my unit and they fixed it right away very good first experience with the dealership! More
Very helpful...honest and respectful. They let me know that my problem was covered under an extended warranty from Toyota even after the original had run out. I would have never known. The They let me know that my problem was covered under an extended warranty from Toyota even after the original had run out. I would have never known. They saved me a lot of money by being forthcoming and they completed the job in a timely manner. More
Everything about this dealership is top notch Always courteous, never had to go back because something wasn’t right....they also thoroughly check over the car, even if you just have an oil change. Always courteous, never had to go back because something wasn’t right....they also thoroughly check over the car, even if you just have an oil change. I always say ,” anyone can sell you a car, the true test is if something is wrong, how good is the service?” They are good! More
45,000 scheduled maintenance I really feel that when I get any kind of service at Heiser that they dont just hand me an impressive computer printout at the end of the appointment I really feel that when I get any kind of service at Heiser that they dont just hand me an impressive computer printout at the end of the appointment but they really did the work reflected on the printout. The checklist is also nice to keep for when you may want to re-sell your car, proving it was regularly maintained. More
Express Service - 75,000 mi. Chu gave me a sincere greeting and smile and processed my paperwork and placed my Toyota up for service. He suggested an hour or so and in 50 minute Chu gave me a sincere greeting and smile and processed my paperwork and placed my Toyota up for service. He suggested an hour or so and in 50 minutes I was serviced and driving off. Your staff were cooperative and cheerful. This service and past ones have all been great. More