Heiser Toyota - Service Center

Fast & Courteous My intention was to leave my car to stay overnight until my scheduled appointment the next day. Instead, Chue arranged for the service while I waited My intention was to leave my car to stay overnight until my scheduled appointment the next day. Instead, Chue arranged for the service while I waited. It took less than half the time he anticipated. I barely had time to get a cup of coffee and sit down before the service was complete. This was my first service for the first Toyota I've owned. With that in mind, Chue provided worthwhile advise in advance of future services. More

Oil Change and rotation Smooth as silk; arrived early, but was brought right in. Great waiting area; very comfortable . And I really liked the discount Heiser provides to Smooth as silk; arrived early, but was brought right in. Great waiting area; very comfortable . And I really liked the discount Heiser provides to military veterans. . More

always been a great experience everybody was friendly and explained everything really well. The lounge area was comfortable with WI Fi and TV,coffee,soda,and snacks. The sales peop everybody was friendly and explained everything really well. The lounge area was comfortable with WI Fi and TV,coffee,soda,and snacks. The sales people were friendly and informative as well. More

Super customer service! I love Heiser! I’ve been a customer for many years and they’ve always made me happy. Everyone that I’ve dealt with has been honest, helpful, polite a I love Heiser! I’ve been a customer for many years and they’ve always made me happy. Everyone that I’ve dealt with has been honest, helpful, polite and friendly! More

Car wash Showroom and the waiting room are clean comfortable and inviting. Then I went to the car wash, it needs a paint job, mold on inside walls. Cashier m Showroom and the waiting room are clean comfortable and inviting. Then I went to the car wash, it needs a paint job, mold on inside walls. Cashier machine is hard to read. Just saying that it is “out of place”with how the rest of the facility is maintained. More

2000 Tundra I had a small repair that become a big one. Joe in service was a big help. He work with me to get all the work done. It was in the shop for a long ti I had a small repair that become a big one. Joe in service was a big help. He work with me to get all the work done. It was in the shop for a long time and Joe call with info. every other day or so. More

Great service and friendly staff Staff always have a smile and offer to help. Had a warranty issue and got it solved in minutes. Service was super fast and waiting area very comfort Staff always have a smile and offer to help. Had a warranty issue and got it solved in minutes. Service was super fast and waiting area very comfortable. Great experience! More

Oil Change They couldn't even take the caps off my tires to check tire pressure. That is written on my receipt. And think we can trust them to repair a $50K ve They couldn't even take the caps off my tires to check tire pressure. That is written on my receipt. And think we can trust them to repair a $50K vehicle?? Joe V is listed as the service advisor but I did not speak with him. More

Door latch We were having issues with the rear door latch, problem was fixed nice and fast. Thanks for all the help Joe Vicari and Chue Lee. We were having issues with the rear door latch, problem was fixed nice and fast. Thanks for all the help Joe Vicari and Chue Lee. More

Excellent! Everyone is so polite and quick. I was greeted as soon as I got out of my truck and taken care of right away. Very much appreciate that since we all h Everyone is so polite and quick. I was greeted as soon as I got out of my truck and taken care of right away. Very much appreciate that since we all have other things to do and places to go. (especially since it was my only day off in 16 days).Thank You!!! More