Jason Larner
Jason Larner at Heiser Toyota
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Jason Larner

Sales and Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
163 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

Specialties & Trainings

Toyota Certified

4.8

163 Reviews

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163 Reviews of Jason Larner

May 13, 2024

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Employee Rating

SERVICE DEPARTMENT COULD BE A LITTLE NICER WHEN YOU PULL UP. NO ONE APPROACHES YOU. More

by RASCAFFIDI60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry, Tom Lowther

May 13, 2024

Heiser Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind contacting us so we can speak directly, we’d love to address your concerns in detail. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 03, 2024

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Jason and Colt were extremely helpful during this process. I was a loyal Ewald customer until their service center installed my brakes on my Jeep backwards and were very awful to me while they fixed More

by madeline.rettmann1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Colt Grandstaff

May 04, 2024

Heiser Toyota responded

Madeline, Thank you so much for your kind words for Jason, and Colt, and for taking the time to leave us this wonderful feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 02, 2024

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We are very pleased with everyone at Heiser Toyota. After seeing a used Suburban located in West Bend they had it delivered to the Milwaukee location the next day. Everything was straight forward, we d More

by Dbecker102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips, Jakub Kania

May 02, 2024

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 02, 2024

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Always get great service! Service department is fantastic! Jason, a new car salesman is the best! More

by MONICA0020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Heiser Toyota responded

Moncia, Thank you for your business and this review. We're happy to hear Jason and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 27, 2024

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Excellent and timely service. Wonderful customer service. I always recommend Toyota to my friends and family. More

by Folefac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 12, 2024

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They quoted me a price for a new key and the programming of the key but when I arrived the key and the programming were both 15% more than the quote. They told me it would take 45 minutes, which I thought More

by imapapaof41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Roger Droukas, Tom Lowther

Apr 12, 2024

Heiser Toyota responded

Dear valued customer, We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Jessica Phillips by phone at 414-357-2100 or by email at jphillips@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

April 03, 2024

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I was very fascinated with the attention and work very friendly and respectful thanks for that More

by bisonotorres30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Apr 04, 2024

Heiser Toyota responded

We are very happy to hear Jason, Jakub, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 29, 2024

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A very friendly and professional staff. My rep. Jason Larner was very knowledgeable and showed me all the details of the vehicle. There was a couple of quirks with the SUV that were taken c More

by carr2309
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania, Matt Foti , Jakub Kania

Feb 29, 2024

Heiser Toyota responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! Jason and all of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 09, 2024

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Al made the experience of buying a new vehicle very pleasant. Able to test drive want I wanted multiple times, and very patient with the trade in process. More

by kmeyer104
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain

Feb 09, 2024

Heiser Toyota responded

It's great to hear that Al was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 27, 2023

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Employee Rating

Very patient with my requests and they did a very good job with helping me find my car! More

by Jevon Taylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Darrin Henry

Nov 27, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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