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Heller Ford
El Paso, IL
443 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 443 reviews
January 08, 2017
Out-of-State Service We purchased a car and drove back to our home state of GA. Heller was able to research what was needed for tax, tag, and title out-of-state and take c We purchased a car and drove back to our home state of GA. Heller was able to research what was needed for tax, tag, and title out-of-state and take care of all the hassle for us to ensure a smooth transaction so we could drive off the lot without worry of additional expenses incurred when we got home. More
by Smitty
Employees Worked With
Mike Gannon
Helpful January 06, 2017
No stress in Purchasing a New Car Most of my requests were done over the phone. Mind you, Heller did not have the car we wanted, but our salesman searched the country for us! Our sales Most of my requests were done over the phone. Mind you, Heller did not have the car we wanted, but our salesman searched the country for us! Our sales rep kept in communication through every step of the way! Not only did we get what we were looking for, but the extreme wonderful care of the team at Heller Ford was incredible! They made the process so streamlined and fast. There was no waiting around and someone running back and forth with "numbers". The price was agreed upon before we walked in the door! I will always go to Heller Ford. No matter how far the drive was for us. Also, I will definitely recommend this facility. I have purchase many cars in my lifetime, and have never been through such a great experience as I had a Heller Ford! Great Job! Keep up the good work. More
by Krush
Employees Worked With
Eric our salesman, Pete our Finance person.
January 04, 2017
great dealership I'll go back I bought 'suv and two trucks with in 1 year of each other simply because I didn't like the first truck my fault had two different salesm I'll go back I bought 'suv and two trucks with in 1 year of each other simply because I didn't like the first truck my fault had two different salesman both were very helpful the only ford dealer that would help me get a truck thank you More
by frank016
Employees Worked With
rich tom
January 04, 2017
Good experience We were in communication through text and email a few days prior to coming in. We met up and within a couple hours we were driving home in a new to u We were in communication through text and email a few days prior to coming in. We met up and within a couple hours we were driving home in a new to us vehicle. It was pretty haggle free and got a good deal for my trade in. Ross was great to work with. He was professional and down to earth. He even mailed us things we forgot in our trade in. Twice! I will shop there again. Go to El Paso Heller for your next Ford. More
by Mommy310
Employees Worked With
Ross Ketchum
December 12, 2016
Awesome! What else can I say! Awesome! What else needs to be said! The quality the choice of trucks more than any place where I'm from and had exactly what I wanted. Awesome! What else needs to be said! The quality the choice of trucks more than any place where I'm from and had exactly what I wanted. More
by Truck MaMa
Employees Worked With
Any that worked with us was so professional I love Heller Ford!
December 05, 2016
Excellent experience All aspects of the service received when we purchased our new Edge were excellent. Everyone was very friendly and knowledgeable. We received a fair All aspects of the service received when we purchased our new Edge were excellent. Everyone was very friendly and knowledgeable. We received a fair trade in on our used vehicle as well. More
by tabeal66
Employees Worked With
Salesperson Travis, Accountant Chris
November 25, 2016
first time experience at Heller Ford We decided to visit Heller Ford on a Sunday and browse the lot. After finding many options for the SUV we wanted, we visited the website and found it We decided to visit Heller Ford on a Sunday and browse the lot. After finding many options for the SUV we wanted, we visited the website and found it very user friendly and helpful. But when we made an appointment and met Mike Gannon, the deal was sealed. He was top notch for us with his knowledge, honesty and overall welcoming attitude. Will definitely return for our next vehicle. Thanks Heller. More
by rncnn
Employees Worked With
Mike Gannon
November 09, 2016
Great experience Their advertise price beat other dealers even with the company discount I could of used. The salesman was very knowledgeable and listen to what my nee Their advertise price beat other dealers even with the company discount I could of used. The salesman was very knowledgeable and listen to what my needs where. I will going back for my next car. More
by escape2017
Employees Worked With
Mike Masterson
October 18, 2016
Great experience at Heller Ford Recently purchased a 2013 Ford F-150 4x4, very helpful sales personnel easy to work with,,satisfied with the terms agreed upon, huge inventory to choo Recently purchased a 2013 Ford F-150 4x4, very helpful sales personnel easy to work with,,satisfied with the terms agreed upon, huge inventory to choose from More
by Diana1964
Employees Worked With
Craign Roberts
October 10, 2016
Good experience, good deal Sales personnel very helpful in finding the right car for me. He answered all my questions. Not pushy. I was impressed with the inventory of cars t Sales personnel very helpful in finding the right car for me. He answered all my questions. Not pushy. I was impressed with the inventory of cars to choose from. I was very satisfied with my purchase. More
by Bruce0773
Employees Worked With
Travis D.
