Hello Kia of Valencia

Hello Kia of Valencia responded

Hello Taylor, Thank you so much for taking the time to leave us a fantastic five-star review! We are thrilled you had a wonderful experience with our customer service, maintenance service, and amenities at Hello Kia of Valencia. Kudos to Alexandra Casillas for delivering exceptional customer service! We strive to provide top-notch assistance and are delighted she exceeded your expectations. Your kind words will be shared with her and the team. We understand the importance of timely completion and are glad we could finish the work well within the estimated time frame. Our goal is to make your experience as smooth and efficient as possible. We're also pleased you found our waiting area comfortable and enjoyed the snacks. We believe in creating a welcoming atmosphere for our valued customers, and the cell phone charging station is one of the ways we try to make your stay more convenient. Once again, thank you for your kind words and for choosing our services. We appreciate your support, and we look forward to serving you again in the future.

Hello Kia of Valencia responded

Hello, Thank you so much for taking the time to leave us a five-star review! We greatly appreciate your feedback and are thrilled to hear about your positive experience at Hello Kia of Valencia while shopping for your Kia Telluride. It means a lot to us that you took the time to share your thoughts. We understand that transparency is essential during the car-buying process, and we're glad that Nico could provide you with the information you needed about our pricing policy. We pride ourselves on offering fair and competitive pricing to all our customers, and we're delighted that you noticed and appreciated this. It's fantastic to hear that Nico made the entire process wonderful and flawless for you and that you could complete everything efficiently. Our team is committed to providing exceptional service and ensuring a smooth car-buying experience. Regarding your recommendation, we sincerely apologize for any confusion or if it seemed like we were hiding the warranty. We understand that purchasing a warranty is an important decision, and we always strive to be transparent about available options. Your feedback will help us improve our communication and ensure that all aspects of the deal are presented clearly and openly. Once again, thank you for choosing Hello Kia and recommending Nico and our dealership. We value your business and look forward to serving you again. Please don't hesitate to reach out if you have any further questions or need assistance.

Hello Kia of Valencia responded

Hello, Thank you for your review! We're thrilled about your positive experience at Hello Kia of Valencia. We pride ourselves on maintaining a clean environment and providing a friendly and personable staff to assist our valued customers like you. We aim to ensure customer satisfaction and make the car buying process as hassle-free as possible. We appreciate your trust in us and are delighted that your daughter is enjoying her new 2023 Kia Sportage EX FWD. Please reach out if there's anything else we can assist you with in the future. We look forward to serving you again!

Hello Kia of Valencia responded

Hello, Thank you so much for your positive feedback! We are thrilled to hear about your great experience with us at Hello Kia of Valencia and the exceptional service provided by Alexandrea. We take pride in ensuring that our customers receive top-notch care and that their service needs are met professionally. At Hello Kia of Valencia, customer satisfaction is our top priority, and we are grateful that you would recommend us for all service needs. We will pass along your kind words to Alexandrea for going above and beyond to ensure everything went smoothly with your car. If you ever need further assistance or need more service, please don't hesitate to reach out. We look forward to serving you again and providing you with the same excellent service that you've come to expect from us. Thank you for choosing Hello Kia of Valencia!

Hello Kia of Valencia responded

Hello, Thank you for your positive feedback and five stars! We're thrilled to hear that you were happy with the service and that it was quick. We greatly appreciate your recommendation to Hello Kia of Valencia. Please don't hesitate to reach out if you have any further feedback or need assistance.

Hello Kia of Valencia responded

Hello, Thank you for your kind words! We greatly appreciate your feedback and recommendation. It was a pleasure assisting you throughout the process. Our team strives to provide excellent service while maintaining a friendly and knowledgeable approach. We are thrilled to hear that we met your expectations. Should you require any further assistance in the future, please reach out. We look forward to serving you again! Your Friends at Hello Kia of Valencia

Hello Kia of Valencia responded

Hello Kent, Thank you for taking the time to share your feedback. We greatly appreciate your recognition of our commitment to providing excellent service. At Hello Kia of Valencia, delivering exceptional service fosters a positive and lasting relationship with our customers. We value every customer and aim to create an experience that exceeds expectations. Your satisfaction is of utmost importance to us, and we are glad to hear that our efforts have resonated with you. We look forward to serving you again and continuing to deliver the high level of service that you have come to expect from us. Thank you for choosing Hello Kia of Valencia, and we appreciate your support.

Hello Kia of Valencia responded

Hello Adam, Thank you so much for sharing your experience with us! We greatly appreciate your feedback and are thrilled that your recent service appointment went well. Our team is committed to providing the best service possible, and it's genuinely encouraging to know that we met your expectations this time. Rest assured, we value your loyalty and will strive to maintain this service excellence. We genuinely appreciate your trust in us and look forward to serving you again. If you have any further feedback or suggestions, please let us know. Again, Thank you for your feedback and for choosing us as your service provider. We're here to help whenever you need us!

Hello Kia of Valencia responded

Hello, Thank you for your positive feedback! We're delighted that our sales team provided you with excellent assistance. We strive to create a comfortable and informative shopping experience without any pressure. Your satisfaction is important to us, and we're glad you chose to purchase with us. Please don't hesitate to reach out if you have any further feedback or questions.

Hello Kia of Valencia responded

Hello, Thank you so much for your kind words and positive feedback regarding your visit to Hello Kia of Valencia! We're thrilled to hear that you had a pleasant and professional experience with Alexandra. We strive to provide top-notch service to all our customers, and we're glad that you appreciated the video of your vehicle inspection. We agree it's a brilliant idea, enhancing transparency and customer satisfaction. Your satisfaction means a lot to us, and we're glad that you love your Sportage and Kia. We're here to provide any assistance you may need in the future. Thank you once again for your excellent review and for choosing Hello Kia of Valencia. We look forward to serving you again in the future!