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Hello Mazda of Valencia

Santa Clarita, CA

4.7
89 Reviews

24111 Creekside Rd

Santa Clarita, CA

91355

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Showing 89 reviews

January 27, 2023

I had an incredible experience. It went smoothly and efficiently, I am very happy with how my rep handled everything! I walked out of Mazda feeling really good about my purchase and More

by anambohr1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto , Reputation dotcom
Feb 01, 2023 -

Hello Mazda of Valencia responded

Hi Ana, Wow, five stars! Thank you for your feedback. We take all of our customer's feedback very seriously. We appreciate your business and loved hearing how our staff at Hello Mazda treated you with exceptional customer service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2023

Second time coming to hello Mazda and as the first time great service. Will be coming again. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy, Reputation dotcom
Jan 25, 2023 -

Hello Mazda of Valencia responded

Hi Sandy, Thank you for providing our team feedback on your second visit to Hello Mazda of Valencia. We sincerely thank you for the positive review and look forward to seeing you again soon! We appreciate your business and look forward to helping you in the future.

Jan 26, 2023 -

Hello Mazda of Valencia responded

Hi Sandy, Thank you for sharing your experience with us regarding your recent visit to Hello Mazda of Valencia. We genuinely appreciate your business and are thrilled you are receiving top-notch customer service. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

January 20, 2023

Happy with showing vehicles and with making a deal. Jesse was a big help and offered to show us all of the car functions. With what I saw this dealership is top notch. More

by Willy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
Jan 26, 2023 -

Hello Mazda of Valencia responded

Hi Willy, Thank you for the five-star review! We're happy you found our staff to be so supportive during your experience here at Hello Mazda of Valencia. We are always more than happy to assist you if anything else comes up. Take care!

Jan 26, 2023 -

Hello Mazda of Valencia responded

Hi Willy, Thank you for this five-star review! We appreciate your business and are happy to hear you received excellent customer service. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 07, 2023

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by Whamyjam7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
Jan 11, 2023 -

Hello Mazda of Valencia responded

Hello, We're so happy we were able to help you out! We are always pleased to assist you if anything else arises. Take care!

December 30, 2022

My first time at Hello Mazda of Valencia was outstanding. Friendly staff, very efficient, recap video of the inspection- wow! I was provided (electric) loaner car to drive home instead of waiting. 🙂 More

by Slovenka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allondra Caceres
Jan 04, 2023 -

Hello Mazda of Valencia responded

Hello Slovenka, Thank you for sharing your personal experience with us at Hello Auto Group. We appreciate your business and love hearing about your positive experience with Hello Mazda of Valencia. We sincerely thank you for the positive review and look forward to seeing you again soon!

December 23, 2022

The sales experience was hassle free, convenient and efficient!! I especially appreciate my sales associate Jesse Ruiz being being very knowledgeable and pleasant to work with. More

by Mileniaellis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
Dec 23, 2022 -

Mileniaellis responded

Ok

Dec 27, 2022 -

Hello Mazda of Valencia responded

Hi Mileniaellis, Thank you for leaving us this stellar five-star review! We know you have many other choices, and we are grateful you put your trust in us at Hello Mazda of Valencia. We appreciate your business and, more importantly, that you are satisfied with your purchase. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2022

Excellent top notch service, they were honest and fair there were no surprises, the waiting area was clean and also an added touch. More

by marlomagallanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy , Reputation dotcom
Dec 27, 2022 -

Hello Mazda of Valencia responded

Hello, Thank you kindly for letting us know that we knocked it out of the park for you. We appreciate the kind words and love hearing our customers happy. Our team strives to deliver an excellent experience, and we are thrilled you found this to be the case during your visit to Hello Mazda of Valencia. Thank you again for this five-star review. We look forward to seeing you in 2023!

Dec 27, 2022 -

Hello Mazda of Valencia responded

Hello, Thank you kindly for letting us know that we knocked it out of the park for you. We appreciate the kind words and love hearing our customers happy. Our team strives to deliver an excellent experience, and we are thrilled you found this to be the case during your visit to Hello Mazda of Valencia. Thank you again for this five-star review. We look forward to seeing you in 2023!

December 14, 2022

Very good shopping experience. Victor and Ernesto were very good. The deal was very straight forward and very haste free. I will recommend them to all my friends and family. Tha More

by Robertkarapetyan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor and Ernesto, Reputation dotcom
Dec 15, 2022 -

Hello Mazda of Valencia responded

Hi Robert, Thank you so much for taking the time to leave us this stellar review. We appreciate your feedback on how we did and appreciate the love of 5 stars. A good shopping experience is what we love to see our customers have. Purchasing a car should be easy and hassle-free. Please let us know if we can be of further assistance in the future! -Your Hello Mazda of Valencia Team

Dec 15, 2022 -

Hello Mazda of Valencia responded

Hi Robert, Thank you so much for taking the time to leave us this stellar review. We appreciate your feedback on how we did and appreciate the love of 5 stars. A good shopping experience is what we love to see our customers have. Purchasing a car should be easy and hassle-free. Please let us know if we can be of further assistance in the future! -Your Hello Mazda of Valencia Team

December 13, 2022

Between Jesse Ruiz (salesman who I bought my mazda from last year) and Randy (service rep), I can't say enough to justify the amazing service I experienced from these two gentlemen. Hands down, they provi More

by okalcalde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Ruiz, Reputation dotcom
Dec 15, 2022 -

Hello Mazda of Valencia responded

Hello! Thank you for leaving us this stellar 5-star review! We love reading about our customers receiving superb customer service. We work hard to ensure that all customers receive the service you have experienced. We appreciate your time writing this review and would like to wish you and your family a happy holiday season! -Your Hello Mazda of Valencia Team

Dec 15, 2022 -

Hello Mazda of Valencia responded

Hello! Thank you for leaving us this stellar 5-star review! We love reading about our customers receiving superb customer service. We work hard to ensure that all customers receive the service you have experienced. We appreciate your time writing this review and would like to wish you and your family a happy holiday season! -Your Hello Mazda of Valencia Team

November 27, 2022

Didn’t have an appointment still serviced my vehicle and because I purchased it from them I recd a complimentary service :) Amazing service! More

by Simeonemichael1371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy
Nov 29, 2022 -

Hello Mazda of Valencia responded

Simeonemichael1371, Thank you for your praise and kind comments about Hello Mazda of Valencia. We love hearing that our customers are taken care of and their experience at Hello is positive. We hope to be of service to you again in the future. Best wishes, Hello Mazda of Valencia Service

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