Helms Bros., Inc.

Want to inform you what an outstanding experience I had with the recent purchase of our 2012 E350 Convertible. Through the years, I have bought many cars, with Andrea Kass representing this fine Helms Bros with the recent purchase of our 2012 E350 Convertible. Through the years, I have bought many cars, with Andrea Kass representing this fine Helms Bros Organization. Andrea, as always, has done an excellent job representing Helms Bros. In addition to her high level of product knowledge, she is always very gracious, pleasant and professional to work with. Because of my prior experiences with Helms Bros., we negotiated our hassle-free deal over the phone. Andrea made sure that everything was in good order and made it extremely easy for me as a client. Certainly the way it should be. Please put me at the very top of the Helms Bros Reference list and the Andrea Kass Fan Club!!! Thank you!!! Thomas J Baldwin More

For the longest time I have been juggling the idea of having my first car. Considering I lived many years in NYC the need for one never came up. But all that changed when I moved to Texas. Long story having my first car. Considering I lived many years in NYC the need for one never came up. But all that changed when I moved to Texas. Long story short, a car was needed and I had been doing my homework for some time. On my last visit from Texas I decided to walk in and check out the certified pre-owned vehicles at Helms Bros. To my surprise they had a very extensive collection of vehicles on display. While there I met Walter Blum from the certified pre-owned department. A very nice and helpful man, he answered any and all questions. During our discussion I had told him what I was looking for in a car. From there he directed to what is now my first car an E350 4matic. During the discussion and test ride I had told him that my schedule was short as I was flying out of New York the next morning. What happened next was simply amazing, considering the short window to operate I was able to finance, sign and become the proud owner of a Mercedes Benz in a matter of hours. But he was not the only other helpful individual that day. The sales manager John Kunz was extremely helpful that day as well, making sure all the paperwork checked out and that there would have to be little or no effort on my part. From mid-afternoon to closing these men and their staff made what most would consider impossible possible. As a result I am very pleased with my experience with Helms Bros and definitely recommend to give them a look if you are on the fence about a Mercedes Benz or a new car in general. I want to thank the hard working people at Helms Bros for all their time, patience, and assistance. As a side note if you live far out of state as I do shipping your new car would be the best way to go. The service that they use is top notch, very professional, and very helpful in giving updates to customers. More

I've been leasing my Mercedes Benz with Helms brothers for years and their sales teams is nothing short of excellent. Their service is fantastic as well. Prices are reasonable and their work is fantastic. for years and their sales teams is nothing short of excellent. Their service is fantastic as well. Prices are reasonable and their work is fantastic. Maurice martin, my sales consultant was attentive, honest and very nice. He was never pushy and gave you room to think. He entertained all options that will save us money but make us happy. I will definitely recommend Helms brothers to anyone who wants to buy a Benz and If i do decide to get into another, there is no other place to get one but Helms. More

First experience with Mercedes. Michael made this a wonderful experience. He for sure came across as a friend and not a high pressured sales person who scared me away. He was able to introdcue me and f wonderful experience. He for sure came across as a friend and not a high pressured sales person who scared me away. He was able to introdcue me and familiarize me with the car, make me trust and feel comfortable with him as well as complete the deal in two visits.Thank uou Micahel and Helms Bros. More

My salesman provided me with the utmost professional and courteous service. He walked me through the entire purchase step by step, from my first inquiry until the car was in my driveway. He was patient an courteous service. He walked me through the entire purchase step by step, from my first inquiry until the car was in my driveway. He was patient and knowledgeable. All my questions were answered, and all of my concerns were put at ease. I am thoroughly pleased with my purchase and the service I received, particularly because this was my first purchase site unseen. More

I have given my rating of a 5 because I received top notched service. My first visit was awesome. Ms. Kass showed me all the C300 that were available at the dealership. After I made my decision, she notched service. My first visit was awesome. Ms. Kass showed me all the C300 that were available at the dealership. After I made my decision, she expedited the paper work right away. During this process, she was very professional and friendly. My overall experience was positive and this is my 3rd purchase from Helms and Ms.Kass has always been my Sales Consultant. I have also referred 3 friends to Helms and Andrea. Thank You, Sheila D. Bair-Bey More

Don Lee did a great job of helping us select and find the exact vehicle we wanted. He followed up appropriately and got all our questions answered, both at the time of purchase and after we received the vehi exact vehicle we wanted. He followed up appropriately and got all our questions answered, both at the time of purchase and after we received the vehicle, all in a friendly but professional manner. More

very friendly dealers and great services, explain every single detail about the car and showed me how everything work, great price on the car! I would come back again when im done playing with the C300 whi single detail about the car and showed me how everything work, great price on the car! I would come back again when im done playing with the C300 which i just pick up today. More

I had a great expeience with Helms Brothers in leasing a new 2012 Mercedes. Process was incredibly smooth and everything exactly as promised. Sales person - Kathleen Baade - was a pleasure to deal with an new 2012 Mercedes. Process was incredibly smooth and everything exactly as promised. Sales person - Kathleen Baade - was a pleasure to deal with and I would definitely recommend this dealership or purchase another vehicle from them myself. More