148 Reviews of Helms Bros. - Service Center
World Class treatment Andy Lin is an exception service adviser. He provides top of the class customer service. He leaves customers feeling assured that their vehicle is in Andy Lin is an exception service adviser. He provides top of the class customer service. He leaves customers feeling assured that their vehicle is in the best of hands. Always recommend Helms Bros to all my fellow Benz owners. More
dreams come true! Buying a car not is not easy, but Matthew mad it so easy! So thankful for his time and work, we got an amazing deal on Fausto's dream car (E class 350 Buying a car not is not easy, but Matthew mad it so easy! So thankful for his time and work, we got an amazing deal on Fausto's dream car (E class 350). ALL staff were so welcoming and friendly. We definitely recommend this place for anyone who is looking to buy a Mercedes with a good deal. thank you for your time! we love our car and so does everyone else haha! More
Amazing. Helms Brothers service center was the best services I have ever experienced, they were very professional, and very prompted ,made things very easy,hel Helms Brothers service center was the best services I have ever experienced, they were very professional, and very prompted ,made things very easy,helped me every way possible, and gave me shuttle service to and from my ,home,my service representative Sean Savage was a 10,I would recommend Helms Brothers to everyone who owns a Mercedes Benz. More
Great Service Brought my car in expecting to wait at least a day for repair to be completed. To my surprise, car was ready for pick up hours after drop off. Extre Brought my car in expecting to wait at least a day for repair to be completed. To my surprise, car was ready for pick up hours after drop off. Extremely pleased with service department and service manager Carmine Gonzalez. This employee went out of his way to accommodate my needs from drop off to picking me up via Helms Bros. shuttle. More
Very Supportive My experience has always been very good with Carmine. I am an older women and I get nervous at doing things speaking about my car issues. He made me f My experience has always been very good with Carmine. I am an older women and I get nervous at doing things speaking about my car issues. He made me feel more comfortable, and was clear and explicit in what needed to be done, He is a professional and caring of his customers. He is great at his job. More
Superb Service, the Best Mr. Kyle Ma is really unique, he is truly an excellent Service Representative that serves Helms Bros as if he was the actual owner. He treats me with Mr. Kyle Ma is really unique, he is truly an excellent Service Representative that serves Helms Bros as if he was the actual owner. He treats me with so much respect at age 63 I respond to him using the word Sir. He is one gentlemen that makes his guest feels at ease and powerful the same time. I thank you for having such a person on your staff, very humble and meek. I could never ask for a better person to serve me. Thanks Sean Savage and Kyle work close together and he too I find renders superb service. It is wonderful having the Service Representative greeting you with a smile. I also thank him for making my visit pleasant. Thanks More
outstanding service dept Helms bros service dept is outstanding ,I have my C300 serviced regularly. Rich Grein has been very helpful in solving any issues I might have had wit Helms bros service dept is outstanding ,I have my C300 serviced regularly. Rich Grein has been very helpful in solving any issues I might have had with my car. Great place, everyone is helpful and courteous., More
A salute to the very best. To fix the regulator and blower in my heating/air conditioning system.. Service was timely and carefully explained to me. Andy Lin is as good as it ge To fix the regulator and blower in my heating/air conditioning system.. Service was timely and carefully explained to me. Andy Lin is as good as it gets. More
Superlative Service My experience at Helms Bros. Service Center was superlative! Richard Grein and all of the staff are very professional; extremely attentive, friendly My experience at Helms Bros. Service Center was superlative! Richard Grein and all of the staff are very professional; extremely attentive, friendly and courteous. The service on my vehicle, a 1996 C220 was performed promptly and was returned to me immaculate, inside and out! The waiting area and amenities are also a nice plus. More
MOST SATISFYING From the drive up to the finishing point of service has been most efficient, courteous and professional. It is amazing to have experienced the profess From the drive up to the finishing point of service has been most efficient, courteous and professional. It is amazing to have experienced the professionalism of the specialist Brian Kernes. He just made me feel like a part of a big family . Could not ask for anything better and all my issues were also corrected and I am very pleased. Thank you so much. More