Rich Grein
Rich Grein at Helms Bros., Inc.
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Rich Grein

Service Manager

Helms Bros., Inc.

208-24 Northern Blvd
Bayside, NY 11361

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5.0
18 Reviews
5.0

18 Reviews

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18 Reviews of Rich Grein

August 31, 2023

Dealership Rating
Employee Rating

Helms service was a luxury, top-tier experience. I was having a problem with a presafe functions pop up in my GLC 2019 I purchased from them. I came in directly from the road, and was helped immedia More

by Josie.austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2023

Helms Bros., Inc. responded

We are so glad that you were able to bring your vehicle in. We appreciate your time, business, and review. Please come see us again, and let us know if you need anything else.

March 18, 2023

Dealership Rating
Employee Rating

Excellent customer service and patience. The staff is very supportive and accommodating to the customer. More

by TOLANIAIYEKU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2023

Helms Bros., Inc. responded

Supporting customers throughout their car buying experience is our pleasure. We go above and beyond at Helms Bros. We believe you should be treated as family and have an enjoyable car buying experience. Thank you for the 5-star review and we appreciate the time you took to leave it.

March 08, 2023

Dealership Rating
Employee Rating

It is a great place I like this dealer it has every car display pretty and new I like this car shopping and I can recommend this to all my friends and family members. More

by Germanarlene1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2023

Helms Bros., Inc. responded

We appreciate you and this review so very much! We are happy that our staff took such great care of you. It is our main goal! Welcome to the Helms Bros. Family! We are so happy you are here!

Mar 09, 2023

Germanarlene1 responded

Thank you as well im happy to recommend to everyone.

November 20, 2022

Dealership Rating
Employee Rating

I’ve been a customer of Helms Bros for over 20 years . They’re service is unmatched . I left another dealer at that time and never looked back . At the time I started , Giacomo ( Jack ) Iperato was a 19 More

by MFALCONE0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2022

Helms Bros., Inc. responded

WOW!!! This review is outstanding!!!! We are SO pleased you feel like Helms is Home! That is our goal for each and every person that walks through our doors. We try to employ the BEST so your experience is the BEST! You have recognized that in our staff. Everyone you mention goes above and beyond daily. What more can we say?!?! You captured the essence of who were are and strive to be in your review!!!! Thank you!!!! We cannot wait to see you again!

May 31, 2022

Dealership Rating
Employee Rating

My sales representative was very professional and proficient in her knowledge as well as the company itself. Wonderful people! More

by EPFPASO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrea Kass, Giacomo Liparoto

May 31, 2022

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

August 09, 2021

Dealership Rating
Employee Rating

Fantastic and very professional sales team. Buying cars from Helms Bros. is a very pleasant experience. I strongly recommend the dealership to anybody I know. More

by MIREK.KOZIEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Helms Bros., Inc. responded

Mirek - thank you so much for your kind words. We appreciate the recommendation and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

May 01, 2021

Dealership Rating
Employee Rating

Excellent all around experience as usual with the purchase of our 7th Mercedes. Everyone was wonderful and friendly , make us feel at home and as a result we keep coming back. Dorit & Shlomo Gree More

by doritg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrea Kass, Giacomo Liparoto , Jean-Paul Charvet

May 03, 2021

Helms Bros., Inc. responded

Dorit & Shlomo - Thank you so much for the 5-star rating and the kind words! We appreciate it and look forward to working with you again when it's time for your 8th vehicle from Helms Bros. Mercedes-Benz!

April 15, 2021

Dealership Rating
Employee Rating

Known to them for years price were very competitive in Parts Department. Did a lease and was disappointed in the way it was handled. They say and promise things up front and never delivered. Lied. More

by DPETERKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Suzanne Cochrane, Kathleen Baade, Andy Lin, Paul Brzozowski , Dave Jenning- Excellent worker

Apr 19, 2021

Helms Bros., Inc. responded

We apologize that your experience at Helms Bros. was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 877-699-8519

August 10, 2020

Dealership Rating
Employee Rating

Great service , both BEFORE & AFrTER you purchase / lease your new car ! I’ll never lease a car from another dealer ! This dealership always has your back ! More

by MFALCONE0
Recommend Dealer
Yes
Aug 12, 2020

Helms Bros., Inc. responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

July 03, 2020

Dealership Rating
Employee Rating

Excellent car buying experience Our sales rep Kathleen Baade was professional throughout the sales process and made our purchase a very satisfactory experience. Her expert advice was More

by RWCALDWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 06, 2020

Helms Bros., Inc. responded

Thank you for your kind words. We appreciate and hope to see you gain soon.

1

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