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Hempstead Ford Lincoln

Hempstead, NY

Overview
Employees
Reviews
Vehicles
4.8
2,154 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,154 reviews

June 17, 2026

They sell you the car. Service is on their terms. Something doesn’t get fixed More

by mike.llewellyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Artis, Tech 4012
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Jun 19, 2026 -

Hempstead Ford Lincoln responded

Mike, we’re sorry to hear you feel this way. Service concerns can be frustrating, especially when something still doesn’t feel fully resolved after a visit. We’d like the opportunity to better understand what happened and have the right person review it with you directly. Please contact our Service Manager, Oliver Czavar, at hempflservice@gmail.com or 516-483-7200 EXT 101 so he can look into this and follow up with you. Hempstead Ford Lincoln Team

June 15, 2026

Had a very pleasant experience. Although my Explorer was found to have an issue that required extensive work. My advisor John Lydon kept me informed all the time and advisong me More

by MAUSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lydon
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Jun 19, 2026 -

Hempstead Ford Lincoln responded

Thank you, MAUSAL! We’re glad John kept everything clear throughout the process and helped make a bigger repair feel more manageable. We appreciate you choosing Hempstead Ford Lincoln and are happy we could get your Explorer back to you conveniently. Hempstead Ford Lincoln Team

June 12, 2026

There are service department, was incredible. Did everything in a timely manner?And in a professional way. More

by carlgerrato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

Hempstead Ford Lincoln responded

Thank you, Carl! We’re happy to hear our service team took great care of you and kept things moving smoothly. We truly appreciate your support and look forward to helping again next time. Hempstead Ford Lincoln Team

June 10, 2026

I was pleasantly surprised that my car was picked up at my home and a loaner was given to me while my car was serviced More

by jalgo1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
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Jun 19, 2026 -

Hempstead Ford Lincoln responded

Thank you! We’re glad the pickup and loaner process made your service visit easier. We appreciate you trusting Hempstead Ford Lincoln with your vehicle and look forward to seeing you again. Hempstead Ford Lincoln Team

June 01, 2026

I always receive excellent service from Rich Fiedler. I could not ask for better service advisors. Karen, Rich and John Lydon are personable and thorough and always greet me by name whenever I come in. A More

by peterc6482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen, John, Bob J.
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Jun 01, 2026 -

Hempstead Ford Lincoln responded

Hi Peter, thank you for such a thoughtful review! It means a lot to know Rich, Karen, John, Maria, and Bob have made such a lasting impression over the years. We truly appreciate your loyalty and always look forward to welcoming you back. Hempstead Ford Lincoln Team

May 31, 2026

Doug is wonderful to work with andvI trust him 100% in any car purchase I've made over our 25 year plus relationship. The best! JAVO More

by Javo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Fiedler
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Jun 01, 2026 -

Hempstead Ford Lincoln responded

Hi Javo, thank you for sharing this! We’re grateful for the trust you’ve placed in Doug and our team for so many years. Longstanding relationships like this mean everything to us, and we truly appreciate your continued support. Hempstead Ford Lincoln Team

May 25, 2026

Always great and always better than we expect! Had basic problems solved without question. Thank you Lincoln!!! More

by rhstark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich and William
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May 26, 2026 -

Hempstead Ford Lincoln responded

Thank you for the great feedback! We’re so happy to know our team continues to make each visit even better than expected. We truly appreciate your continued trust in Hempstead Ford Lincoln. Hempstead Ford Lincoln Team

May 21, 2026

Had my first oil change just over a month ago and also a recall. The guys there were great, my Nautilus was done in a timely manner, was clean and ready to roll. Great job by all 😀 More

by Duvette43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John L
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May 26, 2026 -

Hempstead Ford Lincoln responded

Thank you for the kind words! We’re glad your Nautilus was taken care of efficiently and returned clean, ready, and running smoothly. We appreciate you choosing our service team. Hempstead Ford Lincoln Team

May 19, 2026

Everything went smoothly and the sales staff was extremely helpful with my questions . Dealership was very clean More

by Ioriocjj1103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen& Dina
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May 26, 2026 -

Hempstead Ford Lincoln responded

Thank you for the great review! We’re glad the process felt easy and that our sales team was able to answer your questions along the way. We appreciate you visiting Hempstead Ford Lincoln. Hempstead Ford Lincoln Team

May 18, 2026

Service work was excellent! ! There is nothing else which I can sayas I am a person of few words More

by Michael W. Holland, Esq.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2026 -

Hempstead Ford Lincoln responded

Thank you, Michael! We appreciate your concise and thoughtful feedback. It’s great to hear our service team delivered an excellent experience for you. Hempstead Ford Lincoln Team

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