Hempstead Ford Lincoln

From being welcomed in the door to be assisted politely. Evan Boucaud was our sales person and helped making the experience buying luxury what is should be like. Easy, Painless and making sure we were 100% s Evan Boucaud was our sales person and helped making the experience buying luxury what is should be like. Easy, Painless and making sure we were 100% satisfied. So many other dealers we visited was like being in a department store buying a toaster. At Hempstead it was luxurious to buy a luxury car. More

Great Experince The sales consultant Eric Martinez was very knowledgeable and professional he made the experience easy and fun. It was a pleasure working with him. I The sales consultant Eric Martinez was very knowledgeable and professional he made the experience easy and fun. It was a pleasure working with him. I am looking forward to continue doing business with Hempstead Ford Lincoln. More

Purchase of new vehicle Made my experience of purchasing a new vehicle really enjoy for the first time. I have bought several new vehicles in the pass and always had to deal Made my experience of purchasing a new vehicle really enjoy for the first time. I have bought several new vehicles in the pass and always had to deal with some issues. Either the price would change or the vehicle did not come with the equipment promised. The day I picked up my new vehicle, the payments did not change and actually the vehicle had more equipment then previously spoke about. I will definitely refer friends and coworkers to this dealership. More

Best Experience ever 😄 From the fist step into the door we were greeted with smiles and courtesy. . Evan is very knowledgeable and never made assumptions as to what types From the fist step into the door we were greeted with smiles and courtesy. . Evan is very knowledgeable and never made assumptions as to what types of vehicle we should be interested in or could afford, we were treated with utmost respect 😄.. He did everything right including being very responsive to our queries .. More

Karen made it a great experience ! Lincoln was the third dealership we went to that day, We were just doing research. Karen made us feel so comfortable. My wife changed her mind a coup Lincoln was the third dealership we went to that day, We were just doing research. Karen made us feel so comfortable. My wife changed her mind a couple of times with the type of car and various colors but nothing was too much trouble. We felt we just could not say no after all they did for us. The car is beautiful and I am sure we will continue with Karen forever !! More

Do not use this dealer Hempstead ford provides a very poor customer srrvice experience. They are rude snd short with the customers. They treat ford customers like caddle bei Hempstead ford provides a very poor customer srrvice experience. They are rude snd short with the customers. They treat ford customers like caddle being herded to slaughter (the knife being the huge bill they hit you with). They NEVER RETURN PHONE CALLS. SO WHEN YOU TEY TO CHECK UP ON THE STATUS OF YOUR VEHICLE REPAIR YOU ONLY GET VOICEMAIL!! They don't bother to calk back. I guess the service department thrives on the facf that Fords break down so much that they always need repairs!!!! Service department is not worried because of the frequent and high price maintenance costs of owning a Ford! They could he more professional in their service delivery. More

Hempstead Ford is the worst The sales department has no problem selling you defective vehicles. We bought our $40,000 ford explorer only to have a ton of problems within 1000 mil The sales department has no problem selling you defective vehicles. We bought our $40,000 ford explorer only to have a ton of problems within 1000 miles of ownership: power steering unit went, a/c unit went, and tranny is whining. Service department is nonresponsive!they don't return calls, are unhelpful and take FOREVER to complete repairs on vehicles that should not be damaged. More

Fantastic your dealership and staff are by far the best I've been to and my salesman Evan was extremely professional and knowledgeable and made my leasing exper your dealership and staff are by far the best I've been to and my salesman Evan was extremely professional and knowledgeable and made my leasing experience pleasant More

Lincoln Navigator purchase experience The sales consultant we dealt with at Hempstead Ford Lincoln (Evan Boucaud) was a pleasure to deal with. He was very helpful in taking my wife and The sales consultant we dealt with at Hempstead Ford Lincoln (Evan Boucaud) was a pleasure to deal with. He was very helpful in taking my wife and I through the many features of the new Navigator, both initially and upon delivery. Never did we feel we were being pressured to act or purchase any vehicle or option that we didn't want. Throughout the process he took the time to make sure we were comfortable and understood the features, both before the sale and upon delivery. He also offered a follow up call to answer any questions that might arise in the days ahead. Evan also suggested we should feel free to contact him in the future and stop by if he could help in any way as we become more familiar with the Navigator and have any questions. This sales experience is probably the best I have encountered in any of our vehicle purchases over the last 8-10 years. More

AMAZING SERVICE I was greeted by the receptionist as soon as I walked in. I had visited another dealership but wasn't treated as a customer should be who is ready t I was greeted by the receptionist as soon as I walked in. I had visited another dealership but wasn't treated as a customer should be who is ready to spend their money. I met John S the Sales Manager and Eric M my salesman and they both bent over backwards to make my experience phenomenal. From start to finish they were courteous, informative, patient and accommodating. I walked in on Friday just to look around, test drove a Ford Explorer XLT Sport and fell in love! I picked my truck up on Saturday. I have only wonderful things to say about this dealership and all of their staff. Thank you so much for the great service, follow up and for being attentive and making me feel at home. I will continue coming back and recommend this dealership to everyone for its stellar customer service acumen and professionalism!!! More