Back

Hempstead Ford Lincoln

Hempstead, NY

4.8
1,964 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
Contact Dealership

301 N. Franklin St.

Hempstead, NY

11550

Directions

By Type

Showing 1,964 reviews

October 13, 2016

Why I chose Hempstead Ford Lincoln I have never experienced such incredible service in my 35 years of leasing Vehicles. From John Tally in Sales to Charlie Durante in service there are More

by siriusbudd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Oct 17, 2016 -

Hempstead Ford Lincoln responded

From all of us here at Hempstead Ford Lincoln, we would like to say Thank You, for your very kind words regarding our dealership and our incredible staff!! We will let both John T. and Charlie D. know just how much they have affected your car buying/servicing experiences. We will keep up the good work and thank you again for such tremendous customer loyalty!!!!

October 13, 2016

excellent service Karen W , Charlie Durante and John Lydon are excellent service advisors and have been my associates for years and would highly recommend them P L More

by fordedge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service coordinator John Lydon
Oct 17, 2016 -

Hempstead Ford Lincoln responded

Thank you for recommending many of our staff here at Hempstead Ford Lincoln. That truly says a lot when you feel so many of our employees are so terrific. We are grateful to have you as one of our loyal customers and look forward to seeing you back soon!

October 11, 2016

Tire pressure light. I was totally surprised and thankful for the willingness to help even though I did not have an appointment. The entire staff that I encountered was ve More

by Bob K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Oct 12, 2016 -

Hempstead Ford Lincoln responded

Hi Bob! Thanks for your great review. We take great pride in our staff and it is always great to hear about such positive experiences. We are looking forward to seeing you again – appointment or not!

October 09, 2016

Had a great experience with Grace Dellaratta Grace Dellaratta made the purchase of my new Ford Explorer seamless and quick. We told her what we wanted and she made it happen. She did majority of More

by Karina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Oct 10, 2016 -

Hempstead Ford Lincoln responded

Karina, all of us here at Hempstead Ford Lincoln would like to thank you for taking the time to write such a positive review regarding our dealership and our staff. We will be sure to let Grace D. know how much of an impact she made on you, by her hard work and dedication, making sure every customer is 100% satisfied. We are all so elated to hear you had such a comfortable and satisfying car buying experience and we look forward to seeing you again soon! Congratulations on your new car!!

October 02, 2016

Honest, trustworthy dealership and salesperson . Our family has been purchasing cars from JC since the early 90's. After the dealership he was with closed, we followed him to Hempstead Ford. JC is More

by Walter Geary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC
Oct 06, 2016 -

Hempstead Ford Lincoln responded

Thank you for such kind words regarding one of our sales staff here at Hempstead. We will be sure to let JC know how incredibly happy you are with his commitment to making your car buying experience exceptional each and every time. Thank you also for your 5-Star rating. Congratulations on your new car. We look forward to seeing you in the near future.

October 01, 2016

New lease Going into a new lease for a 2017 Escape was so easy and simple. Grace made the process great. In just a few days I was out of one lease and into anot More

by SRC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Oct 06, 2016 -

Hempstead Ford Lincoln responded

Thank you for such a kind review. Our sales staff goes above and beyond our customer's expectations, and we feel this creates high customer loyalty. Our goal is that you leave happy and stress-free! Congratulations on your new Escape! See you soon.

September 30, 2016

Grace Dellaratta is the best I must say that from the moment I met Ms. Grace Dellaratta I knew she was going to be great. She made me leave the dealership wanting to buy more cars More

by Supermom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Oct 06, 2016 -

Hempstead Ford Lincoln responded

Thank you for sharing your car buying experinece at our dealership. We will be sure to let Grace D. know how thrilled you were with the way she conducts herself and how she treated you with such respect. We wouldn't have expected anything less from Grace or any of our sales staff here at Hempstead. We look forward to having a great relationship with you and we hope to see you back soon.

September 27, 2016

excellent service department You can always count of superior service when dealing with the Service Department. One service writer in particular stands out. Charlie Durante is More

by Walter Geary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Sep 27, 2016 -

Hempstead Ford Lincoln responded

Thank you for your very kind words regarding our service department and also our staff. We will be sure to let Charlie D. know you feel he delivers excellent customer service, and you won't take your car anywhere else but Hempstead Ford Lincoln for service. Thank you also for your 5-Star rating

September 26, 2016

Excellent Service Jonathan Bennet the Service Advisor was very friendly and polite when I brought my Ford Fusion to check up the air conditioning system. Jonathan was a More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Bennett
Sep 27, 2016 -

Hempstead Ford Lincoln responded

Thank you, Sam, for taking the time to write such a positive review of our service department and staff. We love to hear that your visit was stress-free, and you were taken care of promptly and efficiently. We are happy to have both your business and your feedback.

September 19, 2016

Karen in service Not only is Karen a pleasure to deal with, she is VERY knowledgeable, quick and efficient. I actually look forward to getting my truck serviced....LOL More

by Lauracal60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
Sep 22, 2016 -

Hempstead Ford Lincoln responded

We are happy to hear that you are very satisfied with the service center at out dealership. It's great to know that you will be bringing your truck back if need be and are excited at that! Thanks for such a kind review. We look forward to seeing you again soon.

...
146
...