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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,069 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,069 reviews

March 06, 2017

Horrible! I purchased a used 2008 GMC Envoy last April and I am completely unsatisfied with the car and service! I would recommend your dealership to anyone. More

by FAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
J.C. Crescendo & Jonathan Bennett
Mar 07, 2017 -

Hempstead Ford Lincoln responded

Hello, I hope that our conversation has helped resolve this issue. Please let us know if you have any questions or concerns going forward after your visit today.

March 05, 2017

Awesome! Awesome experience! I love my new escape! All employees are welcoming, friendly & knowledgeable. My salesperson (Carter) was great! All of my needs me More

by LoriRN210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Vella
Mar 06, 2017 -

Hempstead Ford Lincoln responded

Congrats on the new Escape! I am so glad to hear that you had such a positive experience at our dealership! I will be sure to pass your praises on to Carter, Doug, and Dina! Wishing your many safe and happy miles in your new ride!

March 05, 2017

Excellent customer service; Staff are truly honest & genuine I purchased a 2016 Lincoln from this dealership in December 2015. It is my first luxury American car having always driven German cars. I kept compar More

by jeanluc328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Mar 06, 2017 -

Hempstead Ford Lincoln responded

Your words are music to my ears! I am so happy to hear about your smooth and easy transition at Hempstead Ford Lincoln! Our goal is to get you in the perfect car for you and keep it running smoothly in our service department! I will be sure to pass your kind words on to Charlie and Karen! Here's to many more safe and happy miles in your Lincoln!

March 04, 2017

Service for my Lincoln Town Car Karen Wunderlich has a unique commitment to excellence. She worked very diligently to service my Lincoln Town Car, and did the absolute best job. I More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine
Mar 06, 2017 -

Hempstead Ford Lincoln responded

Thank you for your kind words and high ratings! Our service department works diligently to make sure your experience is smooth and easy! I will pass your praises on to Karen! We hope to continue to exceed your expectations in the future.

March 04, 2017

Excellent service Charlie Durante took care of me as soon as I arrived. He is always very friendly and efficient and gets me in and out as quick as possible. Dina Vel More

by Exp2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Durante, Dina Vella
Mar 06, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review Hempstead Ford Lincoln! I am happy to hear that you always have a quick and stress-free visit with our service department! I will be sure to pass your kind words on to both Charlie and Dina!

March 04, 2017

Excellent Salesperson ! Karen Hesdra was a pleasure to deal with from beginning to end. She was so helpful in making the purchase of our new Navigator an easy, stressless exp More

by Satisfied Customers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
-
Mar 06, 2017 -

Hempstead Ford Lincoln responded

Thank you for your review! We greatly appreciate your business and recommendations! I will be sure to pass your praises on to Karen! Congrats on the new Navigator!

March 03, 2017

Best Salesman Couldn't be happier. This is my third car and have dealt with Frank all three times. I thought I'd wear him down with all my questions, but he could More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Romeo
Mar 06, 2017 -

Hempstead Ford Lincoln responded

Hi Jackie! Thank you for your kind words and 5-star ratings! I am so happy to hear that you've had so many positive experiences at our dealership. I will be sure to pass your praises on to Frank!

March 02, 2017

customer service I am extremely happy with the service, attention, communication and efficiency of the dealership. The staff takes the time to listen to my concerns an More

by Gina G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Duarnte and Jonathon Bennett
Mar 02, 2017 -

Hempstead Ford Lincoln responded

Hi Gina! I am so happy to hear that you had enjoyable visits with our sales and service departments! We strive to create a stress-free atmosphere that takes the pressure out of the car-buying experience! I will be sure to pass your praises on to Charlie and Jonathon.

February 26, 2017

Fast service, knowledgeable advisor Charles Durante was very attentive, took me as soon as i pulled in. Kept me updated, always with a smile and got me in and out quickly More

by Lincoln Navi owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Durante
Feb 27, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review our service department! I am happy to hear that your visit was quick, easy and stress-free! I will be sure to pass your kind words on to Charles!

February 26, 2017

Very professional and a bounch of gentlemen The facility was ver organized and efficient. Everyone from the manager and sales person, advisor were very accommodating. It was a pleasure dealin More

by Pete, Williston park
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
John Samisek Manager John Berto sales. Juan Toro advisor
Feb 27, 2017 -

Hempstead Ford Lincoln responded

Hello, We strive to create and maintain a stress-free atmosphere at our dealership. I am happy to hear that you enjoyed your visit! I will be sure to pass your praises on to John, John, and Juan!

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