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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,069 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,069 reviews

February 26, 2017

Puerchase of Expedition 2014. Eric Martinez, sales person, has excellent customer service skills. Answered all my questions in a timely manner. Eric was there to review all the S More

by Maria E Prakash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
Feb 27, 2017 -

Hempstead Ford Lincoln responded

Hi Maria, I'm so glad to hear that you had such a positive experience at our dealership! I will be sure to pass your kind words on to Eric!

February 25, 2017

1st visit Excellent service. Clean waiting area with fresh coffee, phone charging station and friendly staff. 5stars . Must recommend to family and friends. More

by Mani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaozen
Feb 27, 2017 -

Hempstead Ford Lincoln responded

Hello Mani, I am so glad to hear that your first visit to our service department was stress-free! Thank you for your recommendation! We look forward to seeing you again soon!

February 25, 2017

Overall,Great experiance It's been 7 years since I last went searching for a new car. My experience at Hempstead Ford with Sales Representative J.C., was a pleasure and enjoya More

by CS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.C.Crescenzo
Feb 27, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review our dealership! I am happy to hear that you had an enjoyable visit. I will be sure to pass your kind words on to J.C.! We look forward to seeing you again - welcome to the Hempstead Ford Lincoln family!!

February 25, 2017

Service Everyone helpful l friendly has your best imtrest reccommend to all my family and friends and they do all go I feel like I'm treated fair More

by Npastore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Russo
Feb 27, 2017 -

Hempstead Ford Lincoln responded

Thank you for your review! We greatly appreciate your recommendations and kind words!

February 22, 2017

ALWAYS GREAT SERVICE Received a notice for my 40k service and had several small issues to be addressed . I called and was promptly had my appointment with a loaner car. More

by cscar26314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Feb 22, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review our service department! I am so glad to hear that your visit was stress-free and successful! I will be sure to pass your praises on to Karen!

February 21, 2017

What car a buying experience should be! The atmosphere makes you feel welcomed. The dealer that helped me was Evan. Great guy, extremely helpful, funny, and very smart. He knows the product More

by Venom_614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Feb 21, 2017 -

Hempstead Ford Lincoln responded

Congrats on the new 2017 Ford Escape SE!! I am so glad to hear that Evan made the car-buying process enjoyable and stress-free for you! I will be sure to pass your praises on to him. We greatly appreciate your recommendations. Welcome to the Hempstead Ford Lincoln family - we are so happy to have you!

February 19, 2017

Seamless/low key The sales rep, Alex, was affable,informative, applied no pressure tactics and was very responsive. Altogether a pleasurable buying experience. Would h More

by Lincolnlegacy
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dina Vella
Feb 21, 2017 -

Hempstead Ford Lincoln responded

Thank you for your high rating and kind words about our dealership! I will be sure to pass your praises on to Doug, Dine and Alex! Congrats on the new ride!!

February 19, 2017

2 other dealers said it cldnt be done We were warmly greeted by sales mngr Doug Curtis and sales rep John berto there 1st quote was so low that the other 2 dealer I called assured me it c More

by Mbmarsh00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John berto
Feb 21, 2017 -

Hempstead Ford Lincoln responded

It CAN be done at Hempstead Ford Lincoln!! I am so happy to hear about your positive experience at our dealership. We pride ourselves on our hard-working staff that strives to get you the best price possible. We hope to continue to exceed your expectations in the future!

February 19, 2017

Karen Hesdra is a great sales women. Sold me the mkc. Worked with me in what I wanted in car and got me a great deal. More

by Grizz830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Hesdra
Feb 21, 2017 -

Hempstead Ford Lincoln responded

Thank you for sharing your experience at Hempstead Ford Lincoln! Congrats on the new MKC! I am so glad to hear that the car-buying process was stress-free and smooth! I will be sure to pass your kind words on to Karen!

February 18, 2017

Great New Car Sales Service From the first visit test drive to the day of pickup, I was helped with informative, enthusiastic, low key (not high pressure) service in a very comfo More

by kxsmkx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Hesdra
Feb 21, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review our dealership! I am happy to hear that you had such a positive experience! We strive to make the car-buying process less intimidating and stress-free while still remaining thorough for our customers! I will be sure to pass your praises on to Karen! Welcome to the Hempstead Ford Lincoln family - we are so happy to have you!

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