Back

Hempstead Ford Lincoln

Hempstead, NY

4.8
1,963 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
Contact Dealership

301 N. Franklin St.

Hempstead, NY

11550

Directions

By Type

Showing 1,963 reviews

August 19, 2016

Very knowledgeable and helpful We worked with Grace who was very knowledgeable and transparent throughout the entire process from choosing a vehicle through the purchasing of it. W More

by Adam H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GRACE DELLARATTA
Aug 22, 2016 -

Hempstead Ford Lincoln responded

Thank you, Adam, for your great review of our dealership. Congratulations on your Ford Fusion, we hope you enjoy many miles with your new car!! We will let Grace D. know how grateful you were regarding her transparency on all issues involving your car. This allows you to make a decision based on "ALL" criteria. Thank you again for all of us at Hempstead Ford Lincoln and we look forward to working with you again.

August 16, 2016

Great Experence with Karen in Service Department Brought my Fusion Energi in for service. Greeted by Service writer Karen W. Had me written up and out the door (Courtesy ride) in less than 15 minutes More

by ralph413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Aug 17, 2016 -

Hempstead Ford Lincoln responded

All of us at Hempstead Ford Lincoln are very happy to hear that your service experience at our dealership was so positive. We will let Karen W. know that you were very satisfied with the organization and her respect for your time. We look forward to working with you again in the future.

August 15, 2016

Great experience at Hempstead Ford This is my second time dealing with J.C. Cresenzo and John Smisek. Both gentlemen went out of their way to help me choose the vehicle to best suit my More

by apmjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.C. Cresenzo, John Smisek
Aug 15, 2016 -

Hempstead Ford Lincoln responded

We are so happy to hear that you had a great experience at Hempstead Ford Lincoln. We know what a great feeling it is when you go into a dealership and you are not pushed into buying something you don't want or don't have enough money to purchase. We will let both J.C. and John S. know that you were very satisfied with their services. Thank you for recommending us and we look forward to seeing you again..

August 08, 2016

Made buying a car simple Walked in and wasn't rushed by a bunch of people. When I was ready, I gave my name to the receptionist. The salesperson, Grace was knowledgeable, an More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Aug 09, 2016 -

Hempstead Ford Lincoln responded

Lisa, we're so pleased to hear that you had a great car-buying experience with us! Thank you for taking the time to write this nice review, and we'll be sure to pass along the kind words to Grace.

August 04, 2016

Great experience yet again. This is my third car from this dealership, and every purchase has been a great experience, mainly because of the service provided by J.C Crescenzo. He More

by tcos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.C. Crescenzo
Aug 05, 2016 -

Hempstead Ford Lincoln responded

Hello, first we want to thank you for your loyalty to our dealership! Letting us know this is your third car you have purchased from us is so exciting. Also you stated you would refer your own children to buy a car at our dealership, that speaks for itself. We pride ourselves on giving our customers the best deal possible and we are so glad you are happy with your recent purchase. Having great salesmen really makes a difference when a customer is looking to purchase a car and we will be sure to pass on your kind words to J.C. Crescenzo. Thank you again for such a great review and we hope to see you back soon!

August 03, 2016

Great Service "Thank you Karen Wunderlich" Great service very knowledgeable about vehicle Very efficient when checking in vehicle i would recommend this dealer More

by robby3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
Aug 03, 2016 -

Hempstead Ford Lincoln responded

Hempstead Ford Lincoln would like to thank you for your kind review of our Service Department here at our dealership. Not only are we extremely happy that you had a great experience when you came in, but we also love to hear positive comments like yours, because it allows others to know what kind of business we run at Hempstead Ford. Thank you again and enjoy your car.

Aug 04, 2016 -

Hempstead Ford Lincoln responded

Thank you for your positive review about our dealership and also recommending our sales and service department. Having such knowledgeable sales representatives, such as Karen W. is what keeps our customers extremely satisfied with the process of purchasing and/or leasing a vehicle. We are glad your experience with us was wonderful and look forward to seeing you back soon.

August 01, 2016

Great Dealer Have purchased or leased 5 vehicles from Hempstead Ford Lincoln. The service has always been wonderful. Grace Dellaratta has been our sales profession More

by JoV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Aug 04, 2016 -

Hempstead Ford Lincoln responded

First, we want to thank you for taking the time to write this positive review about our dealership. We believe in building strong, lasting relationships with our customers. Having such friendly, professional and knowledgeable sales staff, such as Grace D. is why we are able to build such customer loyalty. We couldn't be happier to hear you have not only been back 1 time, but 5 times to buy your vehicles from our dealership. Our customers are our first priority, so we look forward to seeing you again soon.

Aug 04, 2016 -

Hempstead Ford Lincoln responded

First, we want to thank you for taking the time to write this positive review about our dealership. We believe in building strong, lasting relationships with our customers. Having such friendly, professional and knowledgeable sales staff, such as Grace D. is why we are able to build such customer loyalty. We couldn't be happier to hear you have not only been back 1 time, but 5 times to buy your vehicles from our dealership. Our customers are our first priority, so we look forward to seeing you again soon.

July 31, 2016

Fast and helpful At the last minute I had to change my appt. They were very accommodating and my vehicle was completed in less than 90 minutes. Amazing work! More

by Amani2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 09, 2016 -

Hempstead Ford Lincoln responded

Amani, we're so pleased to hear that you had a great experience with us! Thank you for taking the time to write this nice review, and we look forward to seeing you again.

July 31, 2016

Tony Transit 250 Went to look for truck that would be right for me and John the truck guy was patient and knowledgeable. Was able to select and purchase very quickly. More

by Tony D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Talt
Aug 09, 2016 -

Hempstead Ford Lincoln responded

Tony, glad to hear you had a pleasant car-buying experience with us! Enjoy your new truck, and we'll be sure to pass along the compliments to John.

July 31, 2016

None better! I just leased my 4th vehicle from Hempstead Ford Lincoln. I could not be happier with that dealership! Melissa took my wife and I for a test drive, s More

by MAB ESQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2016 -

Hempstead Ford Lincoln responded

Thank you so much for the great review and generous recommendation! We'll be sure to pass along the kind words, and we hope to see you for number 5.

...
149
...