Hempstead Ford Lincoln

Great experience My daughter and i leased the Ford Escape from John Berto and Doug Curtis and had an excellent experience dealing with their professional and business My daughter and i leased the Ford Escape from John Berto and Doug Curtis and had an excellent experience dealing with their professional and business expertise.. we definately will go back after our lease has expired to continue dealing with them.. More

great experience while i serviced my car My service adviser Charles was extremely helpful and cooperative. he went out of his way to get me a loaner car because the while i serviced my car My service adviser Charles was extremely helpful and cooperative. he went out of his way to get me a loaner car because the part i needed was not available i was extremely satisfied with Charles Thank you More

Service in a snap and a smile! I had a problem that I needed service I did not have an appointment yet I came in late on a Saturday afternoon about an hour or so before the service I had a problem that I needed service I did not have an appointment yet I came in late on a Saturday afternoon about an hour or so before the service hours were over I was in and out in 20 minutes. They were courteous efficient and very dedicated to solving my problem and they did thank you Hempstead Lincoln Ford. Now I know why I always go back when I need another vehicle. More

Excellent service! My mother and I both recently leased cars from Hempstead Ford. We received excellent, courteous service and were treated like family! I would highly r My mother and I both recently leased cars from Hempstead Ford. We received excellent, courteous service and were treated like family! I would highly recommend this dealer and will only deal with them from this point on. More

Service Excellent and professional service today with Service Manager, mechanics and receptionist. Waiting room was clean and comfy. Would recommend this de Excellent and professional service today with Service Manager, mechanics and receptionist. Waiting room was clean and comfy. Would recommend this dealership to family and friends. More

Straightforward, Professional, Polite The sales team is very helpful and conscientious. The inventory is robust with ready availability of wide variety of models and trim levels. I purchas The sales team is very helpful and conscientious. The inventory is robust with ready availability of wide variety of models and trim levels. I purchased my vehicle through this dealership, after test driving the car I was interested in, in 4 different levels of trim. The salesman was patient to answer my vast array of questions. The financing department helped put together financing and deals that helped make my purchase affordable—as well as steer me toward a cost-effective finance plan. They were completely honest, transparent and trustworthy. After I purchased the car, the salesman went through every detail of the vehicle to explain how every feature worked. When I've gone in for service, the service advisers have been polite, friendly and helpful. More

Excellent service Best ford dealership for sales and service by far in the New York metro area. Suzanne in sales. And Maria in service are absolute best in their fie Best ford dealership for sales and service by far in the New York metro area. Suzanne in sales. And Maria in service are absolute best in their field. I have benefited from there expertise and kindness for over a decade. More

Service above, beyond and then some I've leased and bought a number of vehicles from Hempstead Ford Lincoln, and the purchase experience has been fine. Service, though, deserves a specia I've leased and bought a number of vehicles from Hempstead Ford Lincoln, and the purchase experience has been fine. Service, though, deserves a special commendation. Recently, Ford required a modem swap for the MyFordMobile telematics system in my 2015 C-MAX Energi to keep working (due to an AT&T network change). I had the work done on November 8-9, 2016, but like many other owners around the country, I have been unable to properly use MyFordMobile since then. My service coordinator at Hempstead Ford Lincoln, Juan Toro, has been diligent in helping me work through the problem with Ford and obtain accurate information on why this wasn't working properly. Last week, we both learned that unfortunately, when Ford first announced the swap, it specified the wrong modem for installation. Today, Mr. Toro and his repair team were finally able to receive and install the correct modem from Ford. The service was done quickly and well, and I'm back up and running again! More

Wizard Dennis Young and Angel Maria Almeida Mechanic Dennis Young is a wizard. Service adviser Maria Almeida is an angel. 20 years ago Dennis worked on my parents Lincolns at Port Motors, the Mechanic Dennis Young is a wizard. Service adviser Maria Almeida is an angel. 20 years ago Dennis worked on my parents Lincolns at Port Motors, the Port Washington dealership that closed long ago.. I moved to Florida. My parents became ill and I moved back to NY to care for them. It was difficult to find Dennis but I did. The first experience I had with Dennis 20 years ago was the new Lincoln kept shutting off while driving and no one could figure out what was wrong. We spent a lot of money, but no one could figure out what was wrong. I asked for the best mechanic and they said Dennis was the best. Dennis looked at it for a few minutes and said it was a bad egr valve, a part that costs about $2. I have many other stories like this about Dennis. After that day, no one touched my parents cars or my cars except Dennis. When I found Dennis at Hempstead Ford Lincoln, there were a few service advisers who I wont name, but were not good. I was mistreated so badly by some of the service advisers, even though Dennis was there, I was thinking about going somewhere else. Manager Doug Curtis referred me to Maria Almeida. Maria is an angel. Maria arranges appointments exactly when I want them. Maria knows what I want done to my car, so I dont even have to ask. She knows. If I ask Maria something, she understands completely and immediately. Maria returns calls usually within 15 minutes if for some reason she doesnt pick up here phone, which most of the time she does. Maria is happily married--no surprise. More

Have been getting my cars for years at hempstead ford would I give Hempstead ford a 12 rating the sales departmenet goes above and beyond to make your experience wonderful and they succeeded service also succes I give Hempstead ford a 12 rating the sales departmenet goes above and beyond to make your experience wonderful and they succeeded service also successful buy or lease you will not be disappointed More