Hendrick BMW Northlake

I always get great service at this dealership and the staff is friendly and helpful. staff is friendly and helpful. More

My service was both quick and thorough at Northlake BMW. Thanks to Jeff Day and friends for caring for my car and my time. Thanks to Jeff Day and friends for caring for my car and my time. More

Andrew is the man! He walked me through service and was extremely knowledgeable. Highly recommend! He walked me through service and was extremely knowledgeable. Highly recommend! More

I have had a very good experience working with Jeffrey Limthong as my service advisor for the past couple of years. He has been respectful and patient while explaining the service / repair needed for my v Limthong as my service advisor for the past couple of years. He has been respectful and patient while explaining the service / repair needed for my vehicle, even when I question the need for a repair or disagree on what needs to be done. He has been great with his communications and ensures that I am up-to-date with the status of my vehicle. He genuinely shows interest to help me out as a customer. More

Jeff Day was a great customer service representative for me when I had my car serviced. He was very kind and informative about my vehicle. me when I had my car serviced. He was very kind and informative about my vehicle. More

I’ve brought my vehicle to this location twice and have had the pleasure of working with Ty Cowan on both occasions. She is very personable, attentive and makes sure that all my needs are met. Waiting ar had the pleasure of working with Ty Cowan on both occasions. She is very personable, attentive and makes sure that all my needs are met. Waiting area is quiet and clean. Staff is always pleasant. A+ rating! More

I’ve been working with Amanda Bradshaw at Hendrick BMW Northlake for almost four years, and she continues to deliver outstanding service every time. I just picked up my car from service yesterday, and as Northlake for almost four years, and she continues to deliver outstanding service every time. I just picked up my car from service yesterday, and as always, everything was handled flawlessly. Amanda is professional, communicative, and truly goes above and beyond to ensure a smooth experience. She keeps me informed every step of the way and takes the stress out of car maintenance. It’s rare to find someone so consistent, knowledgeable, and genuinely caring. If you’re looking for a service advisor you can trust, Amanda is the one to see! More

Michael , our salesperson was so great and helpful. Carl helped immensely as well. Jason, the sales manager worked with us on the car too. Such a great experience with Hendrick BMW Northlake, can't Carl helped immensely as well. Jason, the sales manager worked with us on the car too. Such a great experience with Hendrick BMW Northlake, can't say how much me and my daughter appreciate these guys. It's even better because we bought a used vehicle for her and it was in incredible shape. So happy with the purchase and the help these guys gave to me and my daughter. I highly recommend them. More

Service and Service Advisor JR are wonderful to work with. Above and Beyond experience shows through in his work! with. Above and Beyond experience shows through in his work! More

I purchased an X3 in Jan for my wife and a 330i in Feb for myself. The sales experience was tremendous- knowledgeable, straightforward and fair. A special thanks and kudos to my salesman. Ligon Washington for myself. The sales experience was tremendous- knowledgeable, straightforward and fair. A special thanks and kudos to my salesman. Ligon Washington. The service department is also outstanding. My service manager, Jeff Day, is the best. He has helped me with a couple of minor recalls, has explained some vehicle operational questions that I was not familiar with and has sourced some repairs on minor damage to interior trim that I caused. This has been my first experience with Hendrick and definitely will not be my last. More