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Hendrick BMW Northlake

Charlotte, NC

5.0
1,672 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,672 reviews

June 16, 2025

I had a fantastic experience at BMW Northlake. Steven was incredibly passionate and made the car-buying process enjoyable. Tory, the finance manager, was just as helpful, walking me through every More

by zack18310
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Ha and Tory (Finance), Stefanie Lisa
Jun 17, 2025 -

Hendrick BMW Northlake responded

Zack18310, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 16, 2025

Working with Cole in sales was a very pleasant experience. We were able to find a car that worked for me and within my budget. More

by remilynn
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Benincase
Jun 17, 2025 -

Hendrick BMW Northlake responded

Remilynn, we are very happy we could provide you with a positive experience!

June 12, 2025

Amanda Bradshaw provided exceptional service during a recent issue with my vehicle. I have worked with Amanda for several years and she continues to be the reason I return to this dealership. She will do More

by Miz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jun 12, 2025 -

Hendrick BMW Northlake responded

Miz, thank you for sharing your positive experience!

June 12, 2025

I have always taken my car in for service at Hendrick BMW. Amanda Bradshaw has always gone above and beyond in taking care of me for each of my car services. The staff at Hendrick BMW is always excellent More

by Tommyly5220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jun 13, 2025 -

Hendrick BMW Northlake responded

Tommyly5220, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 11, 2025

JR was wonderful! He is so personable and I always make sure he is my service advisor when my car needs to go in for service. Very knowledgeable! More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Jun 14, 2025 -

Hendrick BMW Northlake responded

Laura, we are very happy we could provide you with a positive experience!

June 11, 2025

Amanda Bradshaw is the best and a true professional. She always takes care of business in addition to others at Hendrick BMW Northlake. I won’t take my car anywhere else. More

by jfields4766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jun 12, 2025 -

Hendrick BMW Northlake responded

Jfields4766, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 06, 2025

Ligon was very helpful and knowledgeable. . I would recommend him to anyone. I think I’m going to love my new x3. More

by hairstonsmithvn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ligon Washington
Jun 10, 2025 -

Hendrick BMW Northlake responded

Hairstonsmithvn, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

June 05, 2025

I want to way say thank you to Amanda Bradshaw for all her assistance getting my car serviced. Excellent service, communication and kindness. She took care of my mother until my mother's passing. Now s More

by jantonioc71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jun 07, 2025 -

Hendrick BMW Northlake responded

Jantonioc71, thank you for sharing your positive experience!

June 04, 2025

Had a fantastic experience taking my 530e to this dealership for the first time! Jeff Day was my Service Advisor and he was indcredibly helpful in getting a warranty repair done, and he provided a More

by uduruihe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day, Ryan Menard, Stefanie Lisa
Jun 07, 2025 -

Hendrick BMW Northlake responded

Uduruihe, we are very happy we could provide you with a positive experience!

June 02, 2025

Another great experience with getting our X5 serviced at Hendrick BMW Northlake. Jeff Limthong took great care of us as usual, going to bat for us with the third party warranty company to make sure we got t More

by jbdub007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Limthong. 5 stars!
Jun 05, 2025 -

Hendrick BMW Northlake responded

Jbdub007, we're glad you had such a wonderful experience with us!

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