
Hendrick BMW Northlake
Charlotte, NC
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I had a fantastic experience at BMW Northlake. Steven was incredibly passionate and made the car-buying process enjoyable. Tory, the finance manager, was just as helpful, walking me through every Steven was incredibly passionate and made the car-buying process enjoyable. Tory, the finance manager, was just as helpful, walking me through every detail with patience and care. Both made me feel confident and valued—highly recommend their exceptional service! More
Amanda Bradshaw provided exceptional service during a recent issue with my vehicle. I have worked with Amanda for several years and she continues to be the reason I return to this dealership. She will do recent issue with my vehicle. I have worked with Amanda for several years and she continues to be the reason I return to this dealership. She will do everything in her power to ensure my vehicle receives the finest service in the most expedient manner. Already have plans for new tires in the fall along with rim repair -Amanda will be critical in making it happen! More
I have always taken my car in for service at Hendrick BMW. Amanda Bradshaw has always gone above and beyond in taking care of me for each of my car services. The staff at Hendrick BMW is always excellent BMW. Amanda Bradshaw has always gone above and beyond in taking care of me for each of my car services. The staff at Hendrick BMW is always excellent and welcoming. More
JR was wonderful! He is so personable and I always make sure he is my service advisor when my car needs to go in for service. Very knowledgeable! He is so personable and I always make sure he is my service advisor when my car needs to go in for service. Very knowledgeable! More
Amanda Bradshaw is the best and a true professional. She always takes care of business in addition to others at Hendrick BMW Northlake. I won’t take my car anywhere else. She always takes care of business in addition to others at Hendrick BMW Northlake. I won’t take my car anywhere else. More
I want to way say thank you to Amanda Bradshaw for all her assistance getting my car serviced. Excellent service, communication and kindness. She took care of my mother until my mother's passing. Now s her assistance getting my car serviced. Excellent service, communication and kindness. She took care of my mother until my mother's passing. Now she is doing the same for me. Many thanks for all her assistance. More
Had a fantastic experience taking my 530e to this dealership for the first time! Jeff Day was my Service Advisor and he was indcredibly helpful in getting a warranty repair done, and he provided a dealership for the first time! Jeff Day was my Service Advisor and he was indcredibly helpful in getting a warranty repair done, and he provided a detailed overview of my car’s status every step of the way. He gave an expectation of a next day completion which was already fine by me, but the service was completed by close of business which made me happy. Jeff also walked me through the multi point inspection results which kept me up to date on my tires, brake, and fluid levels and provided me with quotes for new tires that i’ve been in the market for. This was an incredibly positive service experience, and I will definitely be visiting Hendrick BMW Northlake again in the future! More
Another great experience with getting our X5 serviced at Hendrick BMW Northlake. Jeff Limthong took great care of us as usual, going to bat for us with the third party warranty company to make sure we got t Hendrick BMW Northlake. Jeff Limthong took great care of us as usual, going to bat for us with the third party warranty company to make sure we got the best deal possible. I really appreciate Jeff’s hard work and diligence keeping my wife’s X5 on the road in top condition. Thanks Jeff! More