Hendrick BMW Northlake

Thank you for helping me Grey! You were very informative and did not rush me to make a decision You were very informative and did not rush me to make a decision More

Thank you Grey for walking me step by step through the order process. It was smooth and I love my vehicle! order process. It was smooth and I love my vehicle! More

Great service. From the greeting in the service bay to the video of the service being done on my car, everything at Hendrick BMW screams excellent customer service. From the greeting in the service bay to the video of the service being done on my car, everything at Hendrick BMW screams excellent customer service. Jeff Day is my guy and I’d recommend him to anyone! More

First time being to this service dept. Had the pleasure of working with Amanda as my service advisor. Best experience ever. Amanda was very knowledgeable and professional. Thanks Amanda! Had the pleasure of working with Amanda as my service advisor. Best experience ever. Amanda was very knowledgeable and professional. Thanks Amanda! More

Brought my X5 in for a flat tire wheel repair and worked with Amanda. She was very helpful and transparent throughout the whole process. She was able to file it with my tire wheel policy and made my part ve with Amanda. She was very helpful and transparent throughout the whole process. She was able to file it with my tire wheel policy and made my part very simple. More

I always make sure to schedule my service appointments with Amanda! She is so welcoming! When there have been recommendations on my car, she takes the time to help me prioritize which repair is needed f with Amanda! She is so welcoming! When there have been recommendations on my car, she takes the time to help me prioritize which repair is needed first. You can tell she really cares about her customers and their wallets! I recommend Amanda to every one of my BMW friends! More

For the first time in 11 years, I found myself needing to have my car towed to Hendrick BMW Northlake on a Saturday afternoon. A huge thank you to Shane for recommending AutoGuard! Upon arrival, Amanda Brads have my car towed to Hendrick BMW Northlake on a Saturday afternoon. A huge thank you to Shane for recommending AutoGuard! Upon arrival, Amanda Bradshaw's prompt decision-making and professionalism turned what could have been a stressful experience into a truly positive one. She quickly set me up with a loaner vehicle that was just as impressive as mine—a stunning 2026 5 Series. Amanda’s communication was excellent throughout the entire process. She clearly outlined what to expect moving forward and, by Monday morning, had already updated me on the diagnosis, estimated costs, and what my Hendrick warranty would cover. When I picked up my car on Thursday afternoon, it felt like it had just rolled off the showroom floor—smooth, reliable, and like new. I’ve been consistently impressed with the service at Hendrick BMW over the years—no hidden fees, no overcharging, and always generous discounts. More recently, I had my car serviced at another BMW dealership out of state. Fortunately, the repairs were covered under my Hendrick warranty. The service manager there even commented on how rare it is to see such a comprehensive warranty. With the mileage on my car, I now have Hendrick’s Powertrain Warranty, and I can confidently say it has already paid for itself. If you’re considering Hendrick, don’t sleep on their warranty—it’s a game-changer. More

I love BMW Northlake, I came in late on a Friday afternoon with no appointment for ann oil change and Jeff Day took care of me. Oh and it was a holiday weekend. afternoon with no appointment for ann oil change and Jeff Day took care of me. Oh and it was a holiday weekend. More

Great experience working with Grey Mills. I will be coming back to purchase my BMW from him when I am ready! I will be coming back to purchase my BMW from him when I am ready! More

Grey was great to work with from start to finish. Low pressure which was a pleasant change from other stores. I love my car. Thanks Grey! Low pressure which was a pleasant change from other stores. I love my car. Thanks Grey! More