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Hendrick BMW Northlake

Charlotte, NC

Overview
Reviews
Vehicles
4.9
1,992 Reviews
Call Dealership (844) 485-8157
View Awards

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,992 reviews

October 08, 2026

Jeff was kind and thoughtful, and took the time to explain my service requirements. He also turned around my service quickly, which I greatly appreciated. More

by Jeanne W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Print
October 03, 2026

I love working with Jeff Day, he is a pleasure to work with each and every time More

by rhines38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Print
Oct 05, 2026 -

Hendrick BMW Northlake responded

Rhines38, we're glad you had such a wonderful experience with us!

October 02, 2026

Ian was great, kept me informed about my service. I recommend him to anyone. He took good care of my vehicle. More

by trishmattison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Sampson
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Oct 05, 2026 -

Hendrick BMW Northlake responded

Trishmattison, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW Northlake.

October 02, 2026

Very efficient and transparent with their prices. Easy to work with. Quick thru the entire process. More

by JustFred74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Kurdi, Cameron Ragland, Stefanie Lisa
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Oct 05, 2026 -

Hendrick BMW Northlake responded

Justfred74, we're glad you had such a experience with us!

October 02, 2026

Professional. Great experience. They are willing to do whatever it takes to close the deal. More

by Robkiv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris cave
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Oct 05, 2026 -

Hendrick BMW Northlake responded

Robkiv, we're so glad that we were able to go above and beyond your expectations!

September 29, 2026

Gray made my whole experience seamless and positive. Hendrick should be proud of him as an ambassador of the brand. More

by kjbtjb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gray, Stefanie Lisa
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Sep 30, 2026 -

Hendrick BMW Northlake responded

Kjbtjb, thanks for taking the time to leave a review.

September 28, 2026

Another great experience with Hendrick BMW Northlake. Steven Ha is very knowledgeable and helpful all along the way! Highly recommend!! More

by rmartin423
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Ha
Print
Sep 29, 2026 -

Hendrick BMW Northlake responded

Hello Rmartin423, thank you; we appreciate your feedback!

September 28, 2026

Awesome experience as always! Ty is amazing to work with and takes great care of us. More

by cam05210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Print
Sep 29, 2026 -

Hendrick BMW Northlake responded

Cam05210, we really appreciate your feedback!

September 23, 2026

Wonderful staff! Came in with a nail in my run-flat tire, and they repaired it immediately. Very transparent about the whole process. More

by KathrynS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lisa
Print
September 23, 2026

Unknowingly I showed up one day before my scheduled auto service appointment. Hendrick BMW still took me in and had me out within a few hours. They really stepped up to accommodate me. More

by Jalvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Print
Sep 27, 2026 -

Hendrick BMW Northlake responded

Jalvarado, your wonderful feedback and rating mean a lot to us.

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