Hendrick BMW Northlake

I have always had a very pleasant experience at Northlake BMW. JR is present and ready for me at every appointment. He is such a great service associate! BMW. JR is present and ready for me at every appointment. He is such a great service associate! More

Amanda was great I was n and out pretty fast still have more things to get done hopefully it’s with her and at a great price more things to get done hopefully it’s with her and at a great price More

Landon is elite! The professionalism - attention afforded in understanding what I wanted - the accommodation to ensure I receive a vehicle in optimum condition was su The professionalism - attention afforded in understanding what I wanted - the accommodation to ensure I receive a vehicle in optimum condition was superb! I am a very satisfied customer and I walked away feeling like a received a quality vehicle at the best rate possible - More

Poor communication on what could have been a serious accident to me due to car failure. accident to me due to car failure. More

I had a roadside issue my car completely shut down and was throwing errors. BMW towed the vehicle, I was able to speak with an administrator to help with my appointment that part was good. But the dealers was throwing errors. BMW towed the vehicle, I was able to speak with an administrator to help with my appointment that part was good. But the dealership couldn't give an explanation for what happened, couldnt fix the recall, and returned my car to me dirty. More

Always a great experience at Hendricks BMW Northlake. JR Guevara needs to be commended for the great service he provides, always with a smile and exceptional attitude, goes above and beyond to help with JR Guevara needs to be commended for the great service he provides, always with a smile and exceptional attitude, goes above and beyond to help with whatever the situation is. Thank you JR Guevara for your service. Yes, I would highly recommend Northlake BMW for their professionalism as soon as you walk through their doors. More

Jeff was kind and thoughtful, and took the time to explain my service requirements. He also turned around my service quickly, which I greatly appreciated. explain my service requirements. He also turned around my service quickly, which I greatly appreciated. More

I love working with Jeff Day, he is a pleasure to work with each and every time with each and every time More

Ian was great, kept me informed about my service. I recommend him to anyone. He took good care of my vehicle. I recommend him to anyone. He took good care of my vehicle. More

Very efficient and transparent with their prices. Easy to work with. Quick thru the entire process. Easy to work with. Quick thru the entire process. More