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Hendrick BMW Northlake

Charlotte, NC

5.0
1,711 Reviews

10720 Northlake Auto Plaza Blvd.

Charlotte, NC

28269

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Showing 1,711 reviews

July 16, 2025

“JR” is awesome! He and his team of technicians took care of me and my vehicle promptly. More

by Aung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR William Guavara
July 16, 2025

JR is a great service rep. He explains what needs to be done and the timing. Work was done on time and the car cleaner than ever! More

by csrcomm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R , Stefanie Lisa
July 14, 2025

I always get great service at this dealership and the staff is friendly and helpful. More

by Shuan076
Recommend Dealer
Yes
Employees Worked With
JR, Stefanie Lisa
Jul 16, 2025 -

Hendrick BMW Northlake responded

Shuan076, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 11, 2025

My service was both quick and thorough at Northlake BMW. Thanks to Jeff Day and friends for caring for my car and my time. More

by Jamilacrouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jul 11, 2025 -

Hendrick BMW Northlake responded

Jamilacrouch, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 10, 2025

Andrew is the man! He walked me through service and was extremely knowledgeable. Highly recommend! More

by Chris H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 11, 2025 -

Hendrick BMW Northlake responded

Chris H, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 06, 2025

I have had a very good experience working with Jeffrey Limthong as my service advisor for the past couple of years. He has been respectful and patient while explaining the service / repair needed for my v More

by cpmishra123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Limthong
Jul 08, 2025 -

Hendrick BMW Northlake responded

Cpmishra123, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

July 04, 2025

Jeff Day was a great customer service representative for me when I had my car serviced. He was very kind and informative about my vehicle. More

by Danny.Jackson0312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Day
Jul 06, 2025 -

Hendrick BMW Northlake responded

Danny.jackson0312, we are very happy we could provide you with a positive experience!

July 03, 2025

I’ve brought my vehicle to this location twice and have had the pleasure of working with Ty Cowan on both occasions. She is very personable, attentive and makes sure that all my needs are met. Waiting ar More

by William S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Cowan
Jul 04, 2025 -

Hendrick BMW Northlake responded

William S., thank you for sharing your positive experience!

July 02, 2025

I’ve been working with Amanda Bradshaw at Hendrick BMW Northlake for almost four years, and she continues to deliver outstanding service every time. I just picked up my car from service yesterday, and as More

by Jmvtran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Bradshaw
Jul 02, 2025 -

Hendrick BMW Northlake responded

Jmvtran, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW Northlake.

July 02, 2025

Michael , our salesperson was so great and helpful. Carl helped immensely as well. Jason, the sales manager worked with us on the car too. Such a great experience with Hendrick BMW Northlake, can't More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael McQuirk, Carl Busby and Jason, the sales manager
Jul 03, 2025 -

Hendrick BMW Northlake responded

Ben, we are so pleased you enjoyed your visit to Hendrick BMW Northlake!

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