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Hendrick BMW Northlake
Charlotte, NC
1,656 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 31, 2025
Great dealership with excellent customer service. I have recently purchased an X3 and have my M3 serviced there also. Always ask for JR when looking to have your car serviced, he is the best!! I have recently purchased an X3 and have my M3 serviced there also. Always ask for JR when looking to have your car serviced, he is the best!! More
by Sean Nelson
Employees Worked With
JR
May 31, 2025
Amanda at Hendrick Northlake always provides the best customer service. I have been coming to this location since they opened and have never had a bad experience with my 2 BMWs, whether they were in warr customer service. I have been coming to this location since they opened and have never had a bad experience with my 2 BMWs, whether they were in warranty or out. Amanda always makes the experience excellent and provides the best service options. The entire BMW service team provides a great customer experience. More
by tommymccall
Employees Worked With
Amanda Bradshaw
May 31, 2025
Have been coming here for all BMW services under warranty and some out of warranty, great service center and enjoy working with service advisor Jeffrey Limthong as well as others. and some out of warranty, great service center and enjoy working with service advisor Jeffrey Limthong as well as others. More
by anpatel83
Employees Worked With
Jeffrey Limthong
May 31, 2025
I just went here for the first time to have my x3 serviced and had a great experience! The lounge area is beautiful and they had me out of there ahead of schedule. Also, my advisor, Jeffrey Limthong, serviced and had a great experience! The lounge area is beautiful and they had me out of there ahead of schedule. Also, my advisor, Jeffrey Limthong, was great! More
by Dena.castle1
Employees Worked With
Stefanie Lisa
May 28, 2025
Had a great experience having my bmw serviced at this location. The team was professional and helpful. I was guided through the process by Jeff Day who did an awesome job location. The team was professional and helpful. I was guided through the process by Jeff Day who did an awesome job More
by greg.mace01
Employees Worked With
Jeff Day, Stefanie Lisa
May 27, 2025
I had the best car buying experience at BMW Northlake. The entire staff was so friendly and helpful. Shout out to Chris Cave and Brian Kaufman for all their hard work. Truely the best buying experience. I The entire staff was so friendly and helpful. Shout out to Chris Cave and Brian Kaufman for all their hard work. Truely the best buying experience. I now have my dream car! More
by TC1981
Employees Worked With
Chris Cave
May 27, 2025
I always look forward to my bmw appointment with Jeffrey Limthong. Jeff excels at service excellence and developing relationships. Jeffrey is much more than a Service consultant— he is a “Service Leader”! Limthong. Jeff excels at service excellence and developing relationships. Jeffrey is much more than a Service consultant— he is a “Service Leader”!! More
by Blessed
Employees Worked With
Jeffrey Limthong
May 25, 2025
Jeffrey Limthong provided excellent customer service and quick thinking when my flat tire needed repair the Saturday of Memorial Day weekend. He got my back on the road same day. Definitely recommend! quick thinking when my flat tire needed repair the Saturday of Memorial Day weekend. He got my back on the road same day. Definitely recommend! More
by kathymoyer
Employees Worked With
Jeffrey Limthong
