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Hendrick BMW Northlake
Charlotte, NC
1,760 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 31, 2025
I always make sure to schedule my service appointments with Amanda! She is so welcoming! When there have been recommendations on my car, she takes the time to help me prioritize which repair is needed f with Amanda! She is so welcoming! When there have been recommendations on my car, she takes the time to help me prioritize which repair is needed first. You can tell she really cares about her customers and their wallets! I recommend Amanda to every one of my BMW friends! More
by benlong05
Employees Worked With
Amanda Bradshaw
August 31, 2025
First time being to this service dept. Had the pleasure of working with Amanda as my service advisor. Best experience ever. Amanda was very knowledgeable and professional. Thanks Amanda! Had the pleasure of working with Amanda as my service advisor. Best experience ever. Amanda was very knowledgeable and professional. Thanks Amanda! More
by Jay R
Employees Worked With
Amanda Bradshaw
August 31, 2025
Great service. From the greeting in the service bay to the video of the service being done on my car, everything at Hendrick BMW screams excellent customer service. From the greeting in the service bay to the video of the service being done on my car, everything at Hendrick BMW screams excellent customer service. Jeff Day is my guy and I’d recommend him to anyone! More
by baileyk720
Employees Worked With
Jeff Day
August 31, 2025
Brought my X5 in for a flat tire wheel repair and worked with Amanda. She was very helpful and transparent throughout the whole process. She was able to file it with my tire wheel policy and made my part ve with Amanda. She was very helpful and transparent throughout the whole process. She was able to file it with my tire wheel policy and made my part very simple. More
by Jeremy C.
Employees Worked With
Amanda Bradshaw
August 30, 2025
Nice location and the customer service is amazing as always. Check out Jeff in the service department for maintenence. He is always so kind to me and my family. always. Check out Jeff in the service department for maintenence. He is always so kind to me and my family. More
by recarney26
Employees Worked With
Jeff
August 30, 2025
I love BMW Northlake, I came in late on a Friday afternoon with no appointment for ann oil change and Jeff Day took care of me. Oh and it was a holiday weekend. afternoon with no appointment for ann oil change and Jeff Day took care of me. Oh and it was a holiday weekend. More
by Jes.brown
Employees Worked With
Jeff Day
