Hendrick BMW Northlake

Fantastic experience, Lee took care of me, was patient and took the time to make sure I understood everything that I was concerned with. Highly recommended and easy to work with. and took the time to make sure I understood everything that I was concerned with. Highly recommended and easy to work with. More

It is a pleasure to take my BMW’s in for servicing. Jeff Day is an excellent service advisor that is always very attentive to the customers concerns. He is the epitome of professionalism. He has been m Jeff Day is an excellent service advisor that is always very attentive to the customers concerns. He is the epitome of professionalism. He has been my service advisor for many years. Thank you, Jeff Day and Hendrick BMW for putting your customers first. More

Excellent customer service! Jeff Day is always friendly, professional and knowledgeable! The free car wash is a bonus and my car performs great! Jeff Day is always friendly, professional and knowledgeable! The free car wash is a bonus and my car performs great! More

Ty was my service rep and she was absolutely awesome. I waited for my vehicle to be serviced and she kept me updated every step of the process. The waiting area was clean and comfortable and for a 7:30 a I waited for my vehicle to be serviced and she kept me updated every step of the process. The waiting area was clean and comfortable and for a 7:30 am appt, the variety of coffees that were available came in handy. Everyone I spoke to at this location was very nice. More

Great customer service from Ms Cowan made everything smooth. Took good care of me and communicated very well smooth. Took good care of me and communicated very well More

My experience has been a great one with excellent customer service, friendly staff, & superior service. Thanks! customer service, friendly staff, & superior service. Thanks! More

Carl was awesome! !! From the moment I walked in, he was very helpful in explaining the process of my lease buyout and helping me through the process. He was very frien !! From the moment I walked in, he was very helpful in explaining the process of my lease buyout and helping me through the process. He was very friendly and kept me entertained while I waited to get in to finance. Highly recommend him as a salesperson!! Chris was awesome in finance as well! This was my second time dealing with Antoine (he helped me with the original lease) and he was great as well, even helped me save a turtle that got lost in their parking lot! Haha Northlake BMW will continue to be the only BMW dealer I work with! Jeff and Amanda are also awesome in Service and helped me get my vehicle through the required lease inspection, as well as all my past services. More

Jeff took care of me when I had a flat tire and everything went really good! Service was very quick and I had my car with a new tire and washed in 2 hours. Great service everything went really good! Service was very quick and I had my car with a new tire and washed in 2 hours. Great service More

Superb service consistently. Our service consultant Jeff Day makes sure to take excellent care of our vehicles. The service team does an impeccable job and provides full transpar Our service consultant Jeff Day makes sure to take excellent care of our vehicles. The service team does an impeccable job and provides full transparency. More