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Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Concord, NC

4.9
1,485 Reviews

7630 Hendrick Auto Plaza NW

Concord, NC

28027

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1,485 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

June 07, 2018

Generally pleasurable experience. I found Jeff Stark to be a straightforward and considerate salesman. At no point did I feel as I was being deceived or pressured by him. Once I was pa More

by jcoggi10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Stark
Jun 12, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thanks so much for taking the time to share your experience with us. I'm very sorry to hear that your experience with our Finance Department was not a positive one and I will pass along your comments and they will be used as a learning tool to improve. Jeff is a great asset to our sales team. Thanks again for offering your feedback. Hope to see you again here at HCDJR of Concord.

June 01, 2018

Muy buena Muy profesional la atención que nos dieron yo lo recomiendo a todos los que quieran ir a comprar un carro ellos le buscan lo mejor . More

by Deicynunez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anabelle Francisco
Jun 12, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you for taking the time to review our dealership. We look forward to seeing you again here at HCDJR of Concord.

May 30, 2018

Revolutionary pavement for car sales I truly had an amazing experience that was unlike no other, here at Hendrick's. Greg Davis helped me out, and he really made my father and I feel righ More

by Charlieg1196
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maman, Greg Davis
May 31, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

That's wonderful, Charlie! Thanks so much for giving us the opportunity. Greg is a wonderful team member and helps to make our team a great one! We hope you enjoy your new vehicle and look forward to seeing you again here at HCDJR of Concord.

May 30, 2018

Purchased used 2017 Jeep Wrangle Worked with Greg who was very knowledgeable about Jeeps in general and offered several options for us to consider. Worked out pricing with David and g More

by Newjeepguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Spainhour, David Pierce, Greg Davis
May 31, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much. Greg is a wonderful team member! We appreciate the recommendation and look forward to seeing you here at HCDJR again in the future!

May 29, 2018

Great Customer Service!! I highly recommend Anabelle F. she was great. She deserves every bit of the 5 stars plus more. We walked in and she was ready to work with us to find More

by Taylor/Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Monde, Kristin Lents, Anabelle Francisco
May 29, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

That's awesome Taylor & Amy! Thanks so much for sharing your experience with us. We appreciate the recommendation and look forward to seeing you again here at HCDJR of Concord!

May 29, 2018

Renewed my faith in car sales!! Everyone hates the process of buying a new car but Jeff Stark gives credibility & ethics back to the transaction. He is a pleasure to work with and ma More

by Elmore, Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Stark
May 31, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Honesty is truly the best policy! Thank you so much for taking the time to share your experience, Lisa. Jeff is a wonderful team member and we are thrilled that he was able to help you find your perfect vehicle. Hope you enjoy your new vehicle and hope to see you again!

May 18, 2018

The car salesman that sold the car salesman The car salesman that sold the car salesman. Eddie was absolutely amazing, we came into the dealership knowing that we were going to buy a car th More

by Graeson, McGaha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Papp
May 18, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much, Graeson! Eddie is such a wonderful team member and I know that reading your kind words is going to bring such a big smile to his face. We appreciate you taking the time to share your experience with us. Hope you enjoy your new vehicle and we look forward to seeing you back here again!

May 15, 2018

Bad Deal Numbers game!! Walked out General Manager came out lured us back in and said he accepted our offer...last min 2000. cash down was on the price sheet t More

by BrendaH
Recommend Dealer
No
Employees Worked With
General Manager in charge, Michael Lafleur
May 25, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you for taking the time to review our dealership. We regret that the experience you had was not a positive one. We would like the opportunity to have your concerns addressed by our General Manager, David. At your earliest convenience, please contact him at (704)456-3000. We look forward to hearing from you soon!

May 10, 2018

Great people to work with Annabelle and Gino helped us to find the Fiat Pop that we eventually bought. We were not intending to purchase a new vehicle at this time but saw this More

by lguerity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luigi Traettino, Anabelle Francisco
May 16, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Wonderful! Annabelle and Gino definitely help to make our team here at HCDJR of Concord a great one. We appreciate you taking the time to share your experience with us and look forward to seeing you again.

May 05, 2018

Purchase a Jeep Gregory Davis was awesome. He treated us with the up most respect. He even called me on May 5. 3018 yo see how everything was going with my jeep that More

by Glenda K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Wright, Greg Davis
May 08, 2018 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much, Glenda! Greg is such a wonderful team member. We thank you so much for the opportunity and look forward to seeing you again.

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