Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Nice Experience and Great Service from Spencer in Sales Let me start by saying that I HATE the process of buying a new car. With everything else in life that you buy, the price is clearly listed and that's Let me start by saying that I HATE the process of buying a new car. With everything else in life that you buy, the price is clearly listed and that's what you pay for it, but with car buying, the listed price is always jacked up and you have to haggle and negotiate for a decent deal. We had spent several weeks searching at numerous car dealerships in Charlotte, Rock Hill, Concord, and the NC triad region. Almost everywhere we went, we had to deal with "cheezy" sales people that had the stereotypical "used car salesman" personality, even though we were dealing with reputable franchise dealerships and looking at new cars. Most of them gave us a condescending attitude when we tried to negotiate and said "this is the final price, as low as we go", only to call us back the next day to offer a better deal on what had been the "final price" the day before. All that being said, we did NOT get that treatment at Hendrick Jeep in Concord. We were treated with respect and courtesy throughout the entire process. Spencer Boyd was our salesman, and he did a great job of assisting us with making our purchase of a 2015 Jeep Cherokee Trailhawk. We felt like we got a good deal on the vehicle, but what really made us decide to purchase from Hendrick Jeep was Spencer and the way that he treated us. Will def look here again the next time we purchase a vehicle. More

Great organization VERY TRUSTWORTHY. Tom and Matt did a very good job of telling me what my car needed. Great follow up. I will buy my next car there because of them. VERY TRUSTWORTHY. Tom and Matt did a very good job of telling me what my car needed. Great follow up. I will buy my next car there because of them. More

Wonderful experience Tom Boyer was excellent and very personable while working with us. I generally dislike dealing with the car buying process but Tom made it much easie Tom Boyer was excellent and very personable while working with us. I generally dislike dealing with the car buying process but Tom made it much easier for me. More

Phenomenal customer service Customer service was excellent. Typically car business people have a negative stigma, but these guys are the opposite. Worked with Randy, outstanding Customer service was excellent. Typically car business people have a negative stigma, but these guys are the opposite. Worked with Randy, outstanding salesman. Addressed all my needs and concerns and gave me useful information on the Wrangler I had come searching for. Bob and Tom, both are managers. Also treated me with respect and very approachable, gave me a fair deal. I did not end up buying the Wrangler (yet) but I will definitely come back to these guys and would recommend to anyone. More

Great Experience with Tom Boyer Tom was great to work with. He was patient and willing to work with us to get all of our questions answered. Overall, Tom made this car buying proces Tom was great to work with. He was patient and willing to work with us to get all of our questions answered. Overall, Tom made this car buying process one of the better experiences I have had at a dealership. I would definitely work with him again and recommend him to family and friends. More

Wonderful Customer Service Recently took my Jeep in to get serviced. Very impressed with the customer service I was provided. Friendly staff, educated, and preformed services in Recently took my Jeep in to get serviced. Very impressed with the customer service I was provided. Friendly staff, educated, and preformed services in a timely manner. Definitely going back for my next tune-up. More

Excellent Tom did an excellent job, I am new in the area and gave me the confidence learning to drive in the area. He has good people skills. I may have some ot Tom did an excellent job, I am new in the area and gave me the confidence learning to drive in the area. He has good people skills. I may have some other family moving to the area and if they are in need of a car I will recommend Tom. More

Fantastic Recently had my car serviced with Hendrick and was very impressed. All of the staff was friendly and my service was performed quickly and in the time Recently had my car serviced with Hendrick and was very impressed. All of the staff was friendly and my service was performed quickly and in the time they told me it would be! I wasn't treated like a number and I like that. Thank you to my Hendrick service department! See you next visit! More

Great Service Bought a brand new jeep from Jon Diciasare, not pushy, very knowledgeable about all the vehicles, helped me keep all my options open and answered ever Bought a brand new jeep from Jon Diciasare, not pushy, very knowledgeable about all the vehicles, helped me keep all my options open and answered every question during the process. More

Great buying experience... Tom Boyer helped me find a new truck..he did an exceptional job finding a truck that fit my needs. I was in an F150 Lariat and I am now driving a Ram Tom Boyer helped me find a new truck..he did an exceptional job finding a truck that fit my needs. I was in an F150 Lariat and I am now driving a Ram 1500 limited... Tom asked me a few questions looked at the truck I was driving and told me he would be back in 5 minutes with the perfect truck for me. I had no intention. Of purchasing a truck that day but ended up driving a new truck home happy as a clam... More