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Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Concord, NC

4.8
1,316 Reviews

7630 Hendrick Auto Plaza NW

Concord, NC

28027

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1,316 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

October 22, 2013

Complete transaction time from test drive(s) to walking out with keys in hand was just a few painless, pleasant hours. They even allowed me to drive the vehicle to my ill father for his stamp of approval More

by Coleyole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Castelli
October 16, 2013

These guys were great to work with, with no high-pressure sales tactics. In particular, my salesman, Paul Boyd, was extremely helpful. He knows the product and the sales process, and went out of his way to More

by GerryKingsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Boyd
October 15, 2013

Great people to deal with. I had a good time. Jeff was a help in me selecting my Dodge Journey 2014. I will go back and bring my daughter. More

by rican56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mckinney
October 07, 2013

Overall good experience. The sales staff were friendly. They gave me more for my trade-in than expected and I got my vehicle for less than expected. Would recommend this dealership to others. More

by Tmarc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wright, Scott Spainhour
October 05, 2013

I live in Huntersville NC and had a bad experience at the Jeep dealer in Cornelius NC. I decided to call around and came across Hendrick Jeep in Concord. I drove 30 minutes to check them out and was I ever i More

by ArnoldHank1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Owens, Michael Castelli, Victor Rizk
September 28, 2013

Very professional, satisfactory price and great car. Salesman was John Cauble and he should get 5 stars, but I don't see his name listed anywhere. More

by mynana330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cauble - I don't see his name listed.
September 10, 2013

We went to Hendrick's Jeep in Concord because Jeep makes a fine vehicle and we wanted to buy locally. We have owned two Jeeps in the past. We ask for Jeff McKinney because we had met him on the lo More

by Ferlon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff McKinney
September 02, 2013

This was my second jeep that I purchased through Corey and both times he took care of me in a very professional manner. Was extremely pleased with the overall service by the entire staff at Hendricks. More

by DavidMorrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Lyle
August 31, 2013

In July I came by the dealership just to look around. My car had been totaled and I needed another car fairly quickly. Preston was the first person to greet me. He was outgoing and friendly. Since I did not More

by thwags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 19, 2013

Stopped by this dealership looking for a new Chrysler T & C. Saw one on their lot that I like and negotiated a deal for it. This was around 5:00 pm on Friday, Aug. 2, 2013. I told them that I needed to More

by laurin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Boyd
Sep 03, 2013 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Hendrick Chrysler Dodge Jeep RAM of Concord wrote on 8/20/2013 4:46:00 PM: Thank you for your feedback on your recent experience at our dealership. We regret that the experience you had was not a positive one. Rest assured that the situation was addressed with the appropriate person. We definitely understand your frustrations and wish that things would have worked out on your behalf to get the red T & C. This will also be handled as a learning tool...I am double checking our inventory for user and computer errors as we speak! We sincerely apologize and hope that you enjoy many years with your new van.

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