
Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
Concord, NC
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1,488 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
This is our second vehicle from Hendrick Chrysler Dodge Jeep RAM of Concord. We dealt with a few more people than we did with our first vehicle, but the experience was the same: We were treated great, an Jeep RAM of Concord. We dealt with a few more people than we did with our first vehicle, but the experience was the same: We were treated great, and felt valued the whole time we were there. This time I have insight into their service after the sale as well, which is superior too. The service department is fast, helpful, and can be a great partner along the way, long after the sale is over. Jeff Dumbaugh in service can not only help you with the car you bought from them but other cars you own as well. Lee Wells took care of us from sales, Victor Rizk made the deal happen, and Michael Castelli from the Financial Services Team who makes the boring paperwork once the sales is done go by fast, and a pleasant experience, are the complete package. We will be back again when it's time for a new vehicle. More
Had a good experience. Corey explained vehicle operations very well. Will recommend dealership to friends and relatives. Building facilities are very nice. Overall it was fun. operations very well. Will recommend dealership to friends and relatives. Building facilities are very nice. Overall it was fun. More
Great car buying experience. I have bought 3 Pilots from Mr. Fowler when he was at Honda of Concord. I was looking for a car for my daughter this time at Honda of Concord and found that Mr. Fowler had moved Mr. Fowler when he was at Honda of Concord. I was looking for a car for my daughter this time at Honda of Concord and found that Mr. Fowler had moved to the dodge dealership so I left Honda of Concord and went to the Dodge dealership just because that's where Mr. Fowler works. He worked with us to get a very reliable car for my daughter at an unbeatable price. Very professional and honest salesman, and I would recommend him and the dealership to any one else. More
The team worked very hard to get me into a vehicle and in a better place financially due to existing loan on trade in. I am picky and EVERYONE was very kind and accommodating. I will return when I am re a better place financially due to existing loan on trade in. I am picky and EVERYONE was very kind and accommodating. I will return when I am ready for my next purchase! More
So I went to this dealership with a trade in that I knew was going to be tough to trade in and I just wanted some information. One dealer said "I promise I can make this deal work. there is no need to wait was going to be tough to trade in and I just wanted some information. One dealer said "I promise I can make this deal work. there is no need to wait a few months. We have discounts and I need used cars. Come in" I scheduled an appointment the next day and drove 35 minutes straight from work. As soon as I walk through the door my sales guy pawns me off to another dealer because he was "dealing with another customer" (ok what is the point of scheduling appointments) but assured me that this new dealer knew everything bout my situation. So I sit down with this new guy (who doesn't bother to tell me his name) and proceeds to tell me he doesn't know what I am trading in or what I ma looking for. He then suggests a car that he shows me the keys to (doesn't bother to even show me what the car looks like) and wants my credit info. I told him "I don't want my credit ran if this deal can not work. I explained everything to you and if this car can work then please don't bother running it" He said: I am sure we can make this deal work. Cut to less then 10 minutes later he comes back and says "Sorry this deal is a no go." So I was lied to by 2 sales reps. I wasn't even allowed to see the car. Wasn't asked if I could put money down or cosigner. and then had my credit score hit. I felt embarrassed and insulted. I don't like to use the word "never" but I will NEVER step a foot in this dealership again More
The sales person I worked made sure that i understood the features of the vehicle i got, also, he and the finance person were cordial and worked with me to get my monthly payment down to a comfortable amount features of the vehicle i got, also, he and the finance person were cordial and worked with me to get my monthly payment down to a comfortable amount. More
This was my first visit to Hendrick Chrysler Dodge Jeep RAM of Concord. May I say I was extremely impressed. I had purchased a new 2014 Chrysler 300.I can honestly say the Sales Consultants(Rick Sayward an RAM of Concord. May I say I was extremely impressed. I had purchased a new 2014 Chrysler 300.I can honestly say the Sales Consultants(Rick Sayward and Lee) was very kind, professional, and honest. I have informed them that he has earned my business going forward and that I will not only have all of my service needs completed by them but I will also inform friends and family about the great service I received. More
Over the years, I have purchased several cars, but by far this was the best experience yet in selecting, negotiating, and financing a new vehicle. Each of the employees made you feel comfortable, no high pr this was the best experience yet in selecting, negotiating, and financing a new vehicle. Each of the employees made you feel comfortable, no high pressure, making the customer feel at ease, in other words, they would work with you until you were completely satisfied. Before you purchase your next vehicle, give this dealership a chance to prove what I said is correct. Overall it was an awesome experience. More
My overall experience at this dealership was outstanding! The staff I dealt with, which includes Scott Codespotti the Salesman, Leland Thompson the Retail Operations Manager and Michael Castelli the Finance The staff I dealt with, which includes Scott Codespotti the Salesman, Leland Thompson the Retail Operations Manager and Michael Castelli the Finance Manager were genuinely good people. They were very knowledgeable about their product and went out of their way to help me. They were able to locate a vehicle and an interest rate that was absolutely perfect. They really care about the customers and ensuring the customers are completely satisfied with the entire vehicle purchasing event. This was by far my best vehicle buying experience ever. I have and will continue to recommend this dealership and their staff to everyone. More
After searching for a '14 Wrangler Unlimited Rubicon X for several months, I finally landed on Hendrick Concord's website. A quick call to confirm the Jeep was still in inventory led me to Paul Boyd. X for several months, I finally landed on Hendrick Concord's website. A quick call to confirm the Jeep was still in inventory led me to Paul Boyd. Paul's easy going personality and style made him easy to talk to about the details of the Jeep and the price. After an unforeseen turn with another dealer (completely on me) I ended up back at Hendrick w/ Joe Owens. Joe and Paul wrapped up my deal around noon and by 8pm the Jeep was delivered to my driveway, 4 hours away from Concord, NC. I would highly recommend Joe and Paul to anyone looking for a Chrysler product. More