Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

I had a small issue with my 2020 Charger. The psi in my tires would not return to 32 psi after some cold spells. Richmond helped me out by adding a little air/nitrogen and I was good to go. It was late in tires would not return to 32 psi after some cold spells. Richmond helped me out by adding a little air/nitrogen and I was good to go. It was late in the day, so I know everyone is tired. He was very nice. I appreciate the extra effort More

After a $4000 repair bill check engine light is on. Take it back 3 before it’s fixed. I feel like I was taken advantage of. it back 3 before it’s fixed. I feel like I was taken advantage of. More

I have taken my Chrysler 200 in for service a number of times and have rarely felt good about it afterward. Most recently, I needed a diagnosis for a chassis vibration and a new key fob. Terry, my serv times and have rarely felt good about it afterward. Most recently, I needed a diagnosis for a chassis vibration and a new key fob. Terry, my service advisor did not offer updates (via text) unless I asked for them. Communication was horrible. I dropped off the car at 8am and didn't get a diagnosis until late afternoon. Then I had to ask for the cost to fix. Was never quoted a price on the key fob, which wound up being almost $250. Never again. All told, for a diagnostic and new key (opted not to have repairs done right away) the cost was $373. Seems like a lot for what I was given. But again, the horrible communication is my chief beef. More

Paul was great to work with. He had everything ready for when I arrived. I got the exact vehicle I was looking for at the price point I wanted to be at. Can't say enough good things about my experience. when I arrived. I got the exact vehicle I was looking for at the price point I wanted to be at. Can't say enough good things about my experience. More

Miguel did a great job, friendly and honest. I enjoyed working with him. This was the easiest purchase at this location to date. Well done working with him. This was the easiest purchase at this location to date. Well done More

Miguel was a pleasure to work with. Start to finish, very smooth process. Will certainly be back. Thank you for your help today. Much appreciated very smooth process. Will certainly be back. Thank you for your help today. Much appreciated More

Excellent customer service. Salesman very friendly (my brother now), with knowledge about the product. Clear explanation about the process. Felt my business welcome. Absolute communication. brother now), with knowledge about the product. Clear explanation about the process. Felt my business welcome. Absolute communication. More

Went in to buy a van for my business . Got the loan in Chrysler capital. I was told it was going to be in business name only and not on my personal credit. They told me the messed the paper work up and wo Chrysler capital. I was told it was going to be in business name only and not on my personal credit. They told me the messed the paper work up and would not fix it unless I ran my credit again. That was after I finally got some one to call me . Second time they have done this to me. I would never buy a car from them again. More

We were so lucky to meet Paul Boyd for our new car buying/lease process. He listened to our needs and we ended purchasing two new Hendrick Chrysler Dodge and Jeep vehicles! Paul has earned life long buying/lease process. He listened to our needs and we ended purchasing two new Hendrick Chrysler Dodge and Jeep vehicles! Paul has earned life long customers! More

Helped us find car we wanted and went above and beyond too make sure everything was right and taken car of from start to finish!! too make sure everything was right and taken car of from start to finish!! More