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Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Concord, NC

4.9
1,485 Reviews

7630 Hendrick Auto Plaza NW

Concord, NC

28027

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1,485 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

November 14, 2019

excellent service One of the reason with take our car to this dealer for any problems or issue is mainly because of Jeff. He's always been very friendly and goes extra More

by susanssyoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dumbaugh
Nov 19, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for this wonderful 5-star review! We are thrilled to have you as part of the HCDJRF of Concord family and look forward to seeing you again during your next visit.

November 08, 2019

Lemon for a car I have a 2019 Jeep Compass that has a Transmission Shift Assembly Kit replace already and now the door panel. They are piecing it together. More

by 123birdiegirl
Recommend Dealer
No
Employees Worked With
Joe Alexander, Randy, Kenan, Lee Brown, Richmond Trexler, David Pierce
Nov 12, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you for taking the time to review our dealership and provide us with some feedback regarding your recent experience. We definitely understand your frustrations and know that Randy and our team are working with you to diagnose and service your vehicle. We thank you again for taking the time to let us in on your experience.

November 05, 2019

Excellent Experience Mr. Robert Vaughn did an awesome job explaining the vehicle and all the features and assisted us with creating our Custom Jeep we wanted. Overall expe More

by TerryF
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Vaughan
Nov 06, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Robert definitely helps to make our team here at HCDJRF of Concord a great one, Terry! Thank you for sharing your recent experience with us. We look forward to seeing you here again

October 29, 2019

Tom took great care of me. Had to replace the soft top to our Jeep. Price was extremely competitive and the work thorough! Thanks Tom More

by Steve
Recommend Dealer
Yes
Employees Worked With
Tom D
Oct 31, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Steve, thank you so much for taking the time to share about your recent experience with Tom and our team at HCDJRF of Concord. We are so honored to receive your 5-star rating and if there is anything we can further assist with, please do not hesitate to contact us.

October 29, 2019

Challenger R/T First oil change on new Challenger R/T and everything went well. Service Rep, Terry was very attentive and helpful. I really enjoy my Challenger and m More

by Challenger rt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service; Terry Naranch, Scott Spainhour, Doug Williams
Oct 31, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Edward, thank you so much for this wonderful 5-star review! We are thrilled to have you as part of the HCDJRF of Concord family and look forward to seeing you again during your next visit.

October 17, 2019

Rebecca Bigelow an excellent service advisor-Hendrick Jeep The service advisor at Hendrick Concord Jeep dealer named Rebecca Bigelow is excellent in providing care and exemplary service for diagnosing my 2018 More

by jouelv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Bigelow, Lead technician named Ericcson???, Richmond Trexler
Oct 24, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for sharing your experience with us. Rebecca is a wonderful part of our service team and helps to make it a great one. We are very grateful that you had an all-around wonderful experience with us and we look forward to assisting you in the future.

October 16, 2019

Excellent Service Rebecca Bigelow is an outstanding Advisor and the mechanics did a very good job on my vehicle. It takes a person like Rebecca Bigelow to enhance the More

by C C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebacca Bigekow
Oct 17, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

CC, thank you for taking the time to share your recent experience with us. Rebecca helps to make our team here at HCDJRF of Concord a great one, and we are so appreciative of your kind words! If we can be of any assistance to you in the future, please do not hesitate to reach out to us.

October 14, 2019

Recalls and radiator leak. Great service and helpful technical advise! Had two recalls fixed and a leak in the radiator that was well explained and repaired. Both advisor and me More

by Robert M. Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dumbaugh
Oct 17, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thanks so much, Robert! We appreciate you taking the time to share your experience with us. Thanks for being a part of the Hendrick CDJRF of Concord family!

October 11, 2019

Great Service!! The recall on my vehicle was complete and great service. Frank did a great job informing me when I vehicle will be finished. Once again great servic More

by jmjeffe2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Oct 14, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Awesome! Thanks s much for the opportunity. We look forward to seeing you again during your next visit.

September 24, 2019

Great Experience The sales team knew the vehicle inside and out. They were helpful, friendly, and kind. They took the time to explain every single feature. They were e More

by Computerbux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Spainhour, Greg Davis
Sep 27, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Computerbux, thank you so much for taking the time to share about your recent experience with our team at HCDJRF of Concord. We are thrilled to receive your 5-star rating and truly appreciate your kind words and recommendation. Thank you for being a part of our HCDJRF of Concord family.

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