Hendrick Honda of Charleston

Honda goes above and beyond the call of duty when it comes to customer service. This is my first Honda vehicle. A shuttle service is offered although yesterday it didn't work with my schedule; complimen comes to customer service. This is my first Honda vehicle. A shuttle service is offered although yesterday it didn't work with my schedule; complimentary bottled water, flavored coffee and tea are offered. There must have been 15 cars being worked on at the same time and the wait time is much less than other repair shops I've been to in the past. I watched out the service door from time to time yesterday and there was always a man working on my van. Thank you! More

Brian Mullinax was great to work with while I was looking for a car at Hendrick Honda of Charleston. He knows his product well. He made the process of finding what I need simple and easy. Brian greets me whe for a car at Hendrick Honda of Charleston. He knows his product well. He made the process of finding what I need simple and easy. Brian greets me when I take my Honda to have it serviced at Hendrick Honda of Charleston. More

I was very pleased with my recent visit to Rick Hendrix Honda in Charleston,SC. I was not sure how my experience at this dealership was going to be. As I drove into the dealership, I was greeted by a very Honda in Charleston,SC. I was not sure how my experience at this dealership was going to be. As I drove into the dealership, I was greeted by a very nice yourg man. When I told him what I was looking for, he porceeded to show me exactly what I was looking for. He seem to know the ins and outs from the brand of car to the financing.I have recommened this dealership to my family and friends. More

Sam did a good job. Wish there could have been more flexible on pricing. Only uncomfortable part was the sell job (not by sam) by the dealership on "insurance" for quality issues on product - aka "ext flexible on pricing. Only uncomfortable part was the sell job (not by sam) by the dealership on "insurance" for quality issues on product - aka "extended warranty-bumper to bumper".....working for aircraft industry, i often wonder how many people would board a plane that needed an "extended warranty" on a "Certified Used" by the company who produce the product....? More

Very pleasurable time dealing with Kelly. She was very polite and not pushy. I would recommend her to a friend. I love the cars she showcased to me. I ended up getting a Honda CRV, and I just love it. Ver polite and not pushy. I would recommend her to a friend. I love the cars she showcased to me. I ended up getting a Honda CRV, and I just love it. Very good pick up and price on it was very reasonable. I will return here for my next car. More

Kevin has always gone out his way to be helpful. He knows a lot about my car since I have been coming to the shop for the last 11 years. Brian has also gone the extra mile for my old car offering me ad knows a lot about my car since I have been coming to the shop for the last 11 years. Brian has also gone the extra mile for my old car offering me advice about what parts need to be replaced and why. Thanx to both of you guys for your patience. More

From the phone call to Kevin Mink to schedule my CRV's 30,000 mile service, to when I brought the car in (within 1 day of my call), he made it very easy to do so. He was accurate in forecasting the amount 30,000 mile service, to when I brought the car in (within 1 day of my call), he made it very easy to do so. He was accurate in forecasting the amount of time needed to do this very thorough servicing and the cost for it.His pleasant manner and his very detailed explanation of the Multi Point Vehicle Inspection left me feeling very comfortable about dealing with him and Hendrick Honda. More

After applying for an auto loan through my credit union and getting ready to start searching for an affordable used vehicle at what I thought was a great rate, I came across the add for the 0.9% financing and getting ready to start searching for an affordable used vehicle at what I thought was a great rate, I came across the add for the 0.9% financing for a new Honda. Through friends and people at work, I have heard nothing but great things about Hondas including their reliability and fuel economy. I figured it wouldn’t hurt to take a look but didn’t really think anything would come of it. I live on Johns Island and after looking online found that the Hendrick Honda off of Savannah Highway would be the closest dealership. After arriving at the dealership I spoke with Bernard Tolton in financing and found him to be very friendly and accommodating in answering my questions. He told me to find something I might be interested in and he was confident that the team would be able to make a deal happen that would also be something I would be comfortable with. I was then set up with Brett from the Sales Dept. who showed me the inventory of what I was interested in which were the Civics. I also saw a few Accords. He was very knowledgeable about the products and was not overbearing or pushy. I did find the Civic I wanted which was the perfect model, color, and had all the right extras or lack thereof. Brett brought us inside and asked a few questions and filled out a few forms. We had a deal in no time and I was amazed at the great price, value and ease of the situation. As this is my first new car purchase, I have definitely changed my thinking in regards to expecting the hassle that car dealers typically are known for as this was the opposite situation. Brett was very concerned about the length of time things were taking but we found the entire process to be very efficient. Once we were set up with Rick in financing the paperwork couldn’t have taken more than 15 minutes. The experience at Hendrick Honda was very enjoyable from the get go with the knowledgeable and friendly staff (everyone we spoke with), the great pricing and financing and efficiency of the process. Hendrick Honda has an exceptional team in place! I am excited for my new purchase and will definitely recommend this dealership! More

I had a 2004 Honda Accord with approximately 193,000 miles, and my husband and I decided to look for a new vehicle for me. (Not that we had to buy a new car; having had the Accord serviced at Honda dea miles, and my husband and I decided to look for a new vehicle for me. (Not that we had to buy a new car; having had the Accord serviced at Honda dealers its entire life it was still in perfect running condition). We went to another Charleston area Honda dealer first, but they didn't have what we were looking for. Back home we researched Hendrick Honda, and found they had several vehicles that fit our critera (a used Accord LX with low mileage). Sam Latto came out to greet us, showed us the vehicles and let me test drive one. Of course already having owned an Accord I knew what to expect, but was pleasantly surprised with some new features. We weren't really planning to purchase a car that day (we were only looking), but Sam and the sales team worked with us to get us a really great deal, so we bought a 2010 Accord LX with approximately 13,900 miles, and traded in the 2004 Accord. Sam went above and beyond the call of duty, in that he had to follow us home to pick up a check for the vehicle! He calls us often to follow up and see how we're doing with the new car. I would ABSOLUTELY recommend Sam Latto and Hendrick Honda to friends. My husband owns an Element, and we will be servicing both vehicles at Hendrick when we're in South Carolina for the winter months. (We live in New Jersey for seven months out of the year.) More

We recently bought a new Honda Fit from Paige Suttle of Hendrick Honda. This is the BEST car buying experience I have EVER had. Paige was amazingly friendly, honest, helpful, and patient throughout the w Hendrick Honda. This is the BEST car buying experience I have EVER had. Paige was amazingly friendly, honest, helpful, and patient throughout the whole process. I would highly recommend paying Paige Suttle a visit if you are in the market for a Honda. She went over everything in great detail, leaving no questions/concerns unanswered. We got the most for our trade-in, and the best price on the Fit that we have seen around. Thank you Hendrick Honda!! More