Hendrick Kia of Concord

Best car buying experience EVER! Bar-none, this was the best experience purchasing a vehicle. I didn't even have to enter the dealership! Found the exact car I wanted on-line, conta Bar-none, this was the best experience purchasing a vehicle. I didn't even have to enter the dealership! Found the exact car I wanted on-line, contacted the dealer, worked with James on a few phone calls and took possession of the car the next day, even brought the car to me and picked up my trade. Terrific customer service, I missed initialing one of the papers, and he brought it to me the next day at my office. This is my second car purchased @ Hendrick Kia, and this was an awesome experience. Thanks James! More

Car buying process made easier than thought possible here. I detest the idea of having to go through the process of buying a car. However, Bob (Robert Sturgill) made my experience of car buying easier than th I detest the idea of having to go through the process of buying a car. However, Bob (Robert Sturgill) made my experience of car buying easier than thought possible. He is very personable, kind, attentive and kept the experience light and humorous. I appreciate that he took the time to really listened to my concerns and criteria about buying a car. He was diligent until I was satisfied with the ultimate result. Thank you, Bob! More

Hate buying cars? James made it easy! I personally have always found buying a car such a grueling task. James Lawrence has changed my experience and I will forever be a loyal customer.Jame I personally have always found buying a car such a grueling task. James Lawrence has changed my experience and I will forever be a loyal customer.James made my busy schedule and the dreaded buying a car experience really easy. James is incredibly thorough, really listen to my budget needs and what I like and dislike about various vehicles Once we found my car , which I totally love (The Cadenza) and highly recommend). it was very quick to get finance,trade in and out the door in record timing. He is super friendly,honest and has won me over and I recommend if you are going to Kia, ask for James! Sorry Kia if James leaves I will follow him! More

Excellent experience Shane did an absolutely fantastic job and was a pleasure to work with! He made the car buying experience pleasant and was awesome to work with! Shane did an absolutely fantastic job and was a pleasure to work with! He made the car buying experience pleasant and was awesome to work with! More

Amazing James Lawrence made my experience absolutely amazing. I couldn’t have asked for a better salesman. One of the Best experiences I have had buying a new James Lawrence made my experience absolutely amazing. I couldn’t have asked for a better salesman. One of the Best experiences I have had buying a new car. I will definitely be recommending you guys! Thanks James! You rock!!😊 More

Exceptional, professional, time effective experience Tonight's car buying experience felt like a family celebration! This is the second car bought here and all the familiar faces were a part of this even Tonight's car buying experience felt like a family celebration! This is the second car bought here and all the familiar faces were a part of this event. These people care about your finances and lifestyle. They are not rushed to push you through the deal, but also appreciate your time spent with them. I highly recommend Robert Sturgill, Sharlee Cacciatore and James Lawrence to help you with your next car buying experience! Hendrick's Kia also has an amazing finance team and Mark Rosekrans is a wiz with the figures. They also have a state of the art electronic desk top signing tablet that streamlined the signing process and best of all saves a lot of trees. You walk out with copies of all your documents on a flash drive. Amazing company! More

Great service Alan was awesome to work with. Very knowledgeable and easy to talk to. Highly recommend Alan and the Hendrick Kia dealership. Overall a pleasant expe Alan was awesome to work with. Very knowledgeable and easy to talk to. Highly recommend Alan and the Hendrick Kia dealership. Overall a pleasant experience. More

Our Pleasant Buying Experience We truly enjoy buying our car today, Robert made that experience joyful and pleasant. We were so pleased with our buying experience that I we be doing We truly enjoy buying our car today, Robert made that experience joyful and pleasant. We were so pleased with our buying experience that I we be doing my best to send others to this dealership. More

Alan is great! Made the entire buying experience easy. The entire staff is very friendly and welcoming. Alan was great, really worked with us to help us get exactly what we were looking for. The entire staff is very friendly and welcoming. Alan was great, really worked with us to help us get exactly what we were looking for. More

A Cinderella Story Let me start by saying: The group of guys who work here make an incredible team, and I am so happy that I chose their dealership to buy my next vehicl Let me start by saying: The group of guys who work here make an incredible team, and I am so happy that I chose their dealership to buy my next vehicle through. What started out as a frustrating situation was quickly turned into one of the most positive things that has happened for my family in a long time. Kelvin (sales manager), Chris Heartley (sales), and Mark (Finance) all came together to compile what we've dubbed the "deal of the year". Each time I was sure that the situation couldn't get better, they made it so it did. Honestly? My face hurts from smiling. These gentlemen were attentive, kind, funny, and compassionate. All 3 of them made it so I got to walk away with the vehicle I had my heart set on, and even stayed an hour late to make it happen. If you're looking for a dealership that views you as more than just dollar signs, this is it. I promise you won't regret. My family certainly doesn't! More