Hendrick Kia of Concord

They are the best! I highly recommend. They never disappoint. Sam gets me in and out. I highly recommend. They never disappoint. Sam gets me in and out. More

Overall excellent experience. Staff all so friendly. Service was timely. Car wash was closed. Maybe due to weather. Staff all so friendly. Service was timely. Car wash was closed. Maybe due to weather. More

great service. I was able to uber home for free and once completed I was notified. I was able to uber home for free and once completed I was notified. More

I have great trust in Brandon I never doubt he is truthful about my repair needs. Of all the autos I’ve owned this dealership will always be my choice. Waiting area is comfortable and clean. truthful about my repair needs. Of all the autos I’ve owned this dealership will always be my choice. Waiting area is comfortable and clean. More

Josh Spruill ensured all repairs were done and discovered that my vehicle was still under warranty which covered the majority of the cost of repairs. that my vehicle was still under warranty which covered the majority of the cost of repairs. More

Reese was friendly and efficient! He even took me in one hour earlier than my appointment scheduled. Happy Camper over here thx! He even took me in one hour earlier than my appointment scheduled. Happy Camper over here thx! More

Brandon in the service department thank you for making my appointment for routine maintenance a pleasant experience. All dealerships need friendly and genuinely kind people like you and the entire team He my appointment for routine maintenance a pleasant experience. All dealerships need friendly and genuinely kind people like you and the entire team Hendrick Kia ...... thanks again my friend More

Zay was completely upfront and transparent from the moment I walked in — no games, no hidden fees, just straight talk about numbers and options that made the whole process stress-free. He worked with m moment I walked in — no games, no hidden fees, just straight talk about numbers and options that made the whole process stress-free. He worked with me to get a deal I was genuinely happy with, stayed patient through all my questions, and made the buying process feel easy instead of exhausting-hands down the best car-buying experience I've ever had! More

I was very impressed with their service. First time I got video of the servicing in real time so I could see what was happening. Very professional and skilled, great customer service all a First time I got video of the servicing in real time so I could see what was happening. Very professional and skilled, great customer service all around. I hope their sister dealership in central New York where I used to live gave me a good review as well - they always did a fine job as well, and no issues. I wasn't sure if this Dealership was a bit annoyed with me at certain points, however, and since it's my first time there, it's why I wonder if the prior Dealership may have made unflattering remarks for some unknown reason - though I have no idea why they would. Anyway, great job all around. More

Honestly the lack of communication was very frustrating. I never once spoke to my original service advisor and had to call and leave messages trying to figure out what was going on with my car. Then finally I never once spoke to my original service advisor and had to call and leave messages trying to figure out what was going on with my car. Then finally call again 2 days later to see if it was going to be ready. It was very frustrating. More