Hendrick Lexus Northlake

Eddie went above and beyond to help me with my car’s issue. He even called corporate to get it resolved and saved us several thousand dollars. We live 1 1/2 hours away and I will only bring my car to issue. He even called corporate to get it resolved and saved us several thousand dollars. We live 1 1/2 hours away and I will only bring my car to North Lake and deal with Eddie! More

Great service and great care all the way around! The multiple options for passing time don't hurt, either. The multiple options for passing time don't hurt, either. More

Eddie (Charles) Hart is awesome to work with and he really knows the Lexus vehicle inside and out. I’m extremely comfortable with him as my advisor. Big Kudos goes out to him. Hendrick Lexus Northlake really knows the Lexus vehicle inside and out. I’m extremely comfortable with him as my advisor. Big Kudos goes out to him. Hendrick Lexus Northlake is lucky to have him ! More

Had a fantastic experience buying a new car at Hendrick Lexus NorthLake. Nayris Abreu was very kind and courteous and made the entire buying experience was smooth and easy. I was hesitant before as I never Lexus NorthLake. Nayris Abreu was very kind and courteous and made the entire buying experience was smooth and easy. I was hesitant before as I never owned a Lexus, but after meeting Nayris my worries disappeared. She is awesome and great to work with. She went above and beyond to make sure we got the car on time and also offered delivery options while staying late the night we came in to take our delivery. She is very easy to work with and very dedicated to making sure the customer experience is wonderful. I could not have asked for a better experience. I will be back again to trade in my SUV for the RX. Special thanks to Hussian Amir and James Rafidi as well, who stayed back late that night and ensured we understood the different features of the car while also offering different service options. I am thankful to meet both Nayris and Hussian and thank them for the such a wonderful experience they have provided us. More

Eddie hart went above and beyond to find the correct filter for my car even though it’s not a Lexus. I had to come back another day but, he keep me updated and got me right in once the filter arrived a filter for my car even though it’s not a Lexus. I had to come back another day but, he keep me updated and got me right in once the filter arrived and they were able to complete my oil change. More

Eddie Hart in service always takes care of us! ! He is always thorough in explaining any issues we may have. Best service area around! ! He is always thorough in explaining any issues we may have. Best service area around! More

Excellent service and responsiveness. Very easy buying experience. The staff is attentive and work well as a team. Jackie was awesome! Very easy buying experience. The staff is attentive and work well as a team. Jackie was awesome! More

Prompt and courteous service. Omar was very nice and helpful with any quesitons or concerns I had. Having a video of the service gave me confidence that I was not being taken ad Omar was very nice and helpful with any quesitons or concerns I had. Having a video of the service gave me confidence that I was not being taken advantage of as a woman. No pressure for additional service needed. I would definitely recommend this dealership and the service dept at this location. More

Every one working there has been friendly and helpful, thanks for there great snack bar that they provide thanks for there great snack bar that they provide More

Buying a car is not always a fun experience. That changed with Lexus of Northlake. My first(and only) stop was to Lexus NorthLake. Working with Nap Williams was a blessing. His knowledge and pro That changed with Lexus of Northlake. My first(and only) stop was to Lexus NorthLake. Working with Nap Williams was a blessing. His knowledge and professionalism were 5 stars. There wasn't a question he couldn't answer. My overall experience was over the top. Very grateful that I stopped here first in pursuit of a new car. The technology dept. members were fantastic also. They helped with my garage door programming and learning the details about my new car. More