Hendrick Lexus Northlake

Hendrix Lexus of Northlake was fantastic. I could not have asked for better service, attention to detail or overall professionalism. I dealt with many business over my many years but Lexus o I could not have asked for better service, attention to detail or overall professionalism. I dealt with many business over my many years but Lexus of Northlake ranks with the best. More

My lease to own process was great, but very lengthy. Nap was so kind and professional. He made sure I understood the process and what information was needed. Sean was very helpful also. He provided gre Nap was so kind and professional. He made sure I understood the process and what information was needed. Sean was very helpful also. He provided great information pertaining to my lease buy out and the great information about additional options that were available. I have been a Lexus owner for years. I know the quality of the product. Love my GS350. It's smooth and sporty like me. Loving it. Yeah baby! More

Nayris did a great good and provided excellent customer service. It was an overall great experience. My only complaint is with the handling of the transfer of my tag. This is no reflection on Nayris. I service. It was an overall great experience. My only complaint is with the handling of the transfer of my tag. This is no reflection on Nayris. I live in SC but my purchase was from the Hendrick Northlake NC site. The taxes on my trade in vehicle was due the same month I bought my Lexus (September). Someone from the dealership called me and advised me to pay the taxes on my Murano and send them the receipt. Upon receiving the receipt, they would overnight my registration (they did overnight it). I received a notice in the mail from my local DMV/Tax office stating there was a problem with how it was handled, and I needed to come into the office to discuss. I had to take a day off work and ping pong between the tax office and the DMV. It was a very inconvenient and unpleasant experience for me. Other than that, my experience was great, and I am very satisfied with my purchase. More

Omar did great helping me understand all the technology in my new Lexus. He was very patient and kind in my new Lexus. He was very patient and kind More

The 2nd time I have purchased a car from Hendrick Lexus Northlake and with Sherif. The BEST experience I have had with a dealership. Sherif found me the best SUV to meet my needs, landed the price and ha Northlake and with Sherif. The BEST experience I have had with a dealership. Sherif found me the best SUV to meet my needs, landed the price and had me in and out the door in 1 hour...1 hour! More

Hendrick Lexus Northlake never disappoints! Omar Licout did an excellent job servicing my GX470 and keeping me updated. Many thanks to him and the entire team! Omar Licout did an excellent job servicing my GX470 and keeping me updated. Many thanks to him and the entire team! More

I can't began to express how excited and happy the fine Ladies and Gentlemen at Hendrick Lexus made me feel. My new purchase was an awesome experience. No hassle or pressure. Kodo's to Nayris Abreu, NICE Ladies and Gentlemen at Hendrick Lexus made me feel. My new purchase was an awesome experience. No hassle or pressure. Kodo's to Nayris Abreu, NICE JOB!!! I've been dealing with Hendrick Lexus for the past three years and I haven't had one bad experience. Chase Ward is my Guy! Very helpful and courteous. He's always willing to answer questions and I feel Chase has my concerns and interests as a high priority. Creating a sense of ease! Thank You! More

I walked in to an immaculate kept business with exceptional employees. Awesome experience for me. exceptional employees. Awesome experience for me. More

Very good experience. We had Very good customer service throughout the process. Would recommend to family and friends We had Very good customer service throughout the process. Would recommend to family and friends More

We special ordered a new Lexus from Hendrick Lexus Northlake. Our salesperson, Nap kept us informed of the status of that order all the way through to that glorious day when he called to say, "Your c Northlake. Our salesperson, Nap kept us informed of the status of that order all the way through to that glorious day when he called to say, "Your car has just arrived and will be unloaded shortly". When we arrived to pick it up, Nap had parked it in a safe place away from everything and everyone else. On our initial drive, he amazed us with his knowledge of the vehicle, all the way down to the tiniest item on the car. He stayed with us throughout the entire signing process, keeping his focus on us. He never even glanced at another "sales prospect", but stayed at our side to make sure he was available for any questions we might have. He is by far, the best salesperson we have ever dealt with. BTW, unlike our Lincoln dealership that sold us a new Lincoln a few years ago, this Lexus dealership had a Delivery Specialist to help us become familiar with our new Lexus. Delivery Specialist Brock very patiently showed us every technical detail of our new Lexus and even demonstrated those features as he sat in the car next to us. If you're shopping for a new car, we suggest you go to Hendrick Lexus Northlake, a dealership that really does care for you and proved it to us by employing people like Nap and Brock. Ask for them, you will not be disappointed. More