Hendrick Lexus Northlake

Chase Ward did an outstanding job as usual. Chance was polite, professional, & communicative. Always a pleasure. Chance was polite, professional, & communicative. Always a pleasure. More

As a repeat Lexus owner, I've come to expect nothing but the best in service, quality and performance when I buy one of these fabulous automobiles. And the team at Hendrick Lexus Northlake did not disappoin the best in service, quality and performance when I buy one of these fabulous automobiles. And the team at Hendrick Lexus Northlake did not disappoint - they were exemplary in all the ways that matter and what I've come to expect. My car purchase was spear-headed by Milton Jackson and he was as good as it gets! Accommodating, very professional and courteous aren't big enough words for how he took care of me. He even brought another vehicle in from the sister Lexus dealership in town, just so I could compare them side-by-side! I was both impressed and speechless when he pulled that off in less than 2 hours. When it came time to take care of a few cosmetic items in their service department, Chase Ward took care of everything. Definitely ask for Milton and Chase when you visit that dealership!......Gabriel Ghanem More

Chase was a pleasure to work with! ! Much appreciate the efficiency as well of Hendrick Lexus!! ! Much appreciate the efficiency as well of Hendrick Lexus!! More

Thanks Chase Ward for your help servicing my Lexus GS’s, would highly recommend. He takes time to keep me updated and understands time is valuable and that’s important!! would highly recommend. He takes time to keep me updated and understands time is valuable and that’s important!! More

Chase Ward always delivers outstanding customer service with a smile each time I bring my RL in for service. with a smile each time I bring my RL in for service. More

Extraordinary service today! You make driving a Lexus a pleasure. I’ve received 5 star service every time I’ve needed maintenance. You make the process efficient, easy and stres You make driving a Lexus a pleasure. I’ve received 5 star service every time I’ve needed maintenance. You make the process efficient, easy and stress free. Thank you Chase Ward and team Lexus Northlake. Deb Disney/Charlotte More

Attentive and accommodating as always! Got in the same day I called. This visit was just an inspection for a tag renewal. Got in the same day I called. This visit was just an inspection for a tag renewal. More

Great experience at Hendrick Lexus. Eric Edwards is awesome! He always takes care of us on our services. We have bought several Lexus's at this dealership and Eric has taken great care Eric Edwards is awesome! He always takes care of us on our services. We have bought several Lexus's at this dealership and Eric has taken great care of servicing them all!! Highly recommend! More

Dealer was great to work with as always we've worked with him for years now and have always left satidfied. him for years now and have always left satidfied. More

We purchased our first Lexus RX350 and Vincent was our salesman. We arrived at the dealership close to closing time but he still took the time to help us in picking out the vehicle and test driving it. He salesman. We arrived at the dealership close to closing time but he still took the time to help us in picking out the vehicle and test driving it. He wasn’t pushy at all and very professional. We were very pleased with the whole purchase experience at Hendrick Lexus Northlake. Everyone was very nice and professional from guest services to finance. More