Hendrick Lexus Northlake

Excellent service The service guys are always friendly, responsive and knowledgeable. Been coming here for years. i worked with Josh this time but have worked with Er The service guys are always friendly, responsive and knowledgeable. Been coming here for years. i worked with Josh this time but have worked with Eric & Lucian as well. All three are excellent. More

Josh as usual is a pleasure to work with. Everyone from secretaries to delivery men were amazing. Both cars serviced in two days without a glitch. secretaries to delivery men were amazing. Both cars serviced in two days without a glitch. More

Chase was outstanding. He took the initiative to persuade Lexus to honor a warranty when my mileage was just over the limit. Great service! they gave me a loner for two days. Lexus to honor a warranty when my mileage was just over the limit. Great service! they gave me a loner for two days. More

Fantastic Customer Service We live in Advance, NC, 60 miles from Hendrick Lexus Northlake. My husband is extremely thorough and does his homework before shopping for a vehicle. We live in Advance, NC, 60 miles from Hendrick Lexus Northlake. My husband is extremely thorough and does his homework before shopping for a vehicle. That is what lead us to this dealership. We have never experienced the quality of customer service and product knowledge at a car dealership that we received from Jay Miano, Jeff Nowacki, and Hussain Amir there. There wasn't a question asked that they couldn't answer and they were delivered so that we the customer understood. Looking forward to our next vehicle from here. More

Even when things don’t go as planned at the dealership, MY service advisor, Eric Edwards always makes it better. That keeps bringing me back. MY service advisor, Eric Edwards always makes it better. That keeps bringing me back. More

Professional, courteous and efficient I was given an expected time frame for my work and offered a loaner if needed-which it was not. I received two reminder notices that were very helpful I was given an expected time frame for my work and offered a loaner if needed-which it was not. I received two reminder notices that were very helpful. I trust this group. More

Eddie Hart is always ready to help. I truly appreciate his promptness and due diligence every time I need a services or if I call with any questions about my vehicle his promptness and due diligence every time I need a services or if I call with any questions about my vehicle More

Great experience! Friendly staff and great service. I don’t know anything about cars but I trust this dealership to provide the car service that is needed. don’t know anything about cars but I trust this dealership to provide the car service that is needed. More

Great service as always. Took my 2008 Es for 150k service and Tires. Matt was my service advisor and he was great alas well. I’m always pleased with service and the work done on my vehicle. I’ve been using H and Tires. Matt was my service advisor and he was great alas well. I’m always pleased with service and the work done on my vehicle. I’ve been using HENDRICK Lexus for service needs over 15yrs now. My 2008 sills runs like new thanks to the HENDRICK service team. More

Great service and staff.Lucian my service coordinator is excellent,friendly and helpful.Clean facility and very nice waiting area. Love car wash and loaner car availability. excellent,friendly and helpful.Clean facility and very nice waiting area. Love car wash and loaner car availability. More