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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,110 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,110 Reviews of Hendrick Lexus Northlake

March 02, 2020

Eric Edwards is the best. He is why we keep coming back. First rate person. That’s how your company sells automobiles Quality service each visit. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Mar 05, 2020 -

Hendrick Lexus Northlake responded

Steve, thank you for your 5-Star rating of Hendrick Lexus Northlake! We are honored to receive your loyalty and look forward to sharing your kind words with Eric and our team!

February 28, 2020

This dealership is what one should be. They take care of the clients and always make sure everything is done correctly. They are courteous and caring when approached and know exactly what is needed for tak More

by CHRW
Recommend Dealer
Yes
Employees Worked With
Eddie. He was terrific.
Mar 01, 2020 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Eddie and our team at Hendrick Lexus Northlake. We are truly honored to receive your 5-Star rating and blown away by your kind words. Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2020

Great experience from all departments. I will buy my next vehicle from Sherif, that’s a given! And I suggest you do the same. He made it very easy and was accommodating to my schedule. More

by AV
Recommend Dealer
Yes
Employees Worked With
Steve Strickland, Sherif Labib, Rostam Rafie
Mar 01, 2020 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Sherif and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your loyalty. Thank you for being part of our Hendrick Lexus Northlake family!

February 25, 2020

Recently purchased a new Lexus NX 300 from Hendrick Lexus Northlake. I appreciate the professional and customer friendly service provided by Jo Jo Black, the sales consultant, and the management team. As a More

by vaughngs42
Recommend Dealer
Yes
Employees Worked With
Robbie, Jeff Nowacki
Feb 27, 2020 -

Hendrick Lexus Northlake responded

Congratulations on your new NX300, Vaughn! We are thrilled to hear you enjoyed your time with JoJo and our team at Hendrick Lexus Northlake. Thank you for your feedback and loyalty!

February 25, 2020

Clean, professional, knowledgeable about their product. Scheduled a Saturday appointment and was in and out less than hour. Spoke with service adviser Matt on upcoming maintenance issues and he informed me More

by EzstreetNC
Recommend Dealer
Yes
Employees Worked With
Matt in service , Milton Jackson
Feb 27, 2020 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Matt and our team provided you the Lexus 5-Star treatment and look forward to serving you again during your next visit.

February 24, 2020

Jack called when my car was towed in and updated me right away about what needed to be done. He was very responsive and professional More

by Nancyvanbuskirk
Recommend Dealer
Yes
Employees Worked With
Jack
Feb 26, 2020 -

Hendrick Lexus Northlake responded

Nancy, thank you so much for taking the time to share about your recent service visit with Jack and our team at Hendrick Lexus Northlake. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 21, 2020

Always Professional Professional service! For over 3 years now, I have always experienced professional service from Josh, Lucian and now Eric. Thank you. I'll be back. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Edwards, Josh Dewberry, Lucian Dobre
Feb 25, 2020 -

Hendrick Lexus Northlake responded

Thank you for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership, Bob! We truly appreciate your loyalty and look forward to sharing your kind words with Eric, Josh, Lucian, and our team!

February 19, 2020

Excellent service. Always has a loaner if needed. Each service technician has always been very helpful. My estimates are accurately charged and I have not had surprises. More

by Betty Coulter
Recommend Dealer
Yes
Employees Worked With
Matt Dublin
Feb 25, 2020 -

Hendrick Lexus Northlake responded

Betty, thank you for your 5-Star rating of Hendrick Lexus Northlake. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

February 14, 2020

I have my Lexus serviced at Northlake because Josh Dewberry is the agent and he treats me like I have the most expensive Lexus and I am the most important customer. !! I have never ever been disappo More

by Gharzold
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Josh Dewberry
Feb 25, 2020 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to rate Hendrick Lexus Northlake! We are thrilled to hear Josh provides you the Lexus 5-Star treatment each and every visit and truly appreciate your loyalty!

February 05, 2020

Josh was very prompt in getting my car serviced quickly and it runs great. I will recommend to my neighbors!! We love how reliable the 300h model is. More

by Jmackinson
Recommend Dealer
Yes
Employees Worked With
Josh Dewberry
Feb 07, 2020 -

Hendrick Lexus Northlake responded

Mr. Mackinson, thank you so much for taking the time to rate your recent visit to Hendrick Lexus Northlake. We are thrilled to hear Josh provided you the Lexus 5-Star treatment and look forward to serving you and your Lexus 300h during your next visit!

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