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Hendrick Mazda Mall of Georgia

Buford, GA

4.6
224 Reviews

3546 Highway 20 NE

Buford, GA

30519

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Showing 224 reviews

April 08, 2016

Mazda mall of Georgia Very helpful, kind and not pushy. Ford a truck I wanted but the deal fell through. She was determined to help me find a truck call me next with anothe More

by Johnson Brett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Britt
April 02, 2016

We just bought a CX5 My husband and I just bought a car! Amber worked with my husband earlier today and then he brought me back to see what he had found. Amber took us o More

by Noel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Britt. Kevin
March 25, 2016

waste of time. Anything to get more money out of consumer This dealer is a complete waste of your time. They will try and sell you a car for more than its worth, not even tell you what you are paying, not wan More

by repairguy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
tracy, john, edwin, mikhail
Apr 04, 2016 -

Hendrick Mazda Mall of Georgia responded

I am so sorry for the frustration and concerns you had here at our dealership. Our number one goal is to always make sure every customer has the best experience possible here with us. The price of the truck you were interested in was listed online, and the only time we changed the price was when we lowered it to try to help make this truck more affordable. As for the rates, we have zero control over what rates the lenders set. They set their rates based on credit and equity, and while we can influence the rates they set and try to negotiate lower rates on behalf of our clients, we cannot ultimately decide what rate they assign. We always work for the lowest rates our clients qualify for, as that helps us sell more cars!We don’t want anyone to leave our dealership feeling anything but positive. If there is any way we can make this better for you, we would love to do so. You are very important to us!

March 08, 2016

Outstanding Customer Service My car buying experience at this dealership was awesome. Amber and Fabian were so nice and friendly. All of the staff from management sales and finan More

by Elizabeth A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Britt, Fabian Jackson
March 03, 2016

Great buying experience We had a great buying experience on a new 2016 Mazda Miata. Brandon and Fabian both went above and beyond to make this a very low pressure, professio More

by Amalfi770
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Jackson, Brandon Apon
March 03, 2016

A whirlwind of professionalism! I was introduced to Deepika Benjamin on arrival and she was all smiles and wasted no time finding out my car need! I was rushing by just to check out More

by Car
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deepika Benjamin
February 28, 2016

Great Atmosphere! Our dealership provided a great customer experience! Deepika Benjamin was our Sales Rep. was very professional, friendly, and accommodating. We had su More

by Karliwalli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deepika Benjamin
February 10, 2016

Thanks y'all!! Walked in and was immediately greeted with a smiling face from Deepika Benjamin. She is super knowledgable and really laid back which made me relax be More

by Lilibee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deepika Benjmin
February 09, 2016

Deepika Benjamin Friendly and professional. It was a pleasure dealing with Deepika. Answered all of our questions to include where to find something to eat that's kids More

by Rscott2214
Customer Service
Recommend Dealer
Yes
Employees Worked With
Deepika Benjamin
February 07, 2016

Deepika is great Deepika Benjamin assisted us in buying a new CX5 and trading in our very old Honda. She was helpful and friendly throughout making what could have be More

by Daisey4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deepika Benjamin
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