
Hendrick Toyota Apex
Apex, NC
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3,296 Reviews of Hendrick Toyota Apex
Excellent Service experience Excellent service at the dealership . We were greeted promptly and friendly. Purchased new tires and the entire experience was awesome , from the pric Excellent service at the dealership . We were greeted promptly and friendly. Purchased new tires and the entire experience was awesome , from the price to the installation . Brian Dean certainly met all our expectations. . Vehicle was ready when promised , very nice . Hendrick dealerships always take care of us . Thanks More
It was life changing! Staff did a great job insuring their customers were satisfied with not only the car they choose but if they needed refreshments as well! It was a grea Staff did a great job insuring their customers were satisfied with not only the car they choose but if they needed refreshments as well! It was a great experience! More
Fast free service Yes, Toyota provides the first 5 maintenances free. Hendrick Toyota of Apex did my first at 5000 miles yesterday, and it was a quick in and out in abo Yes, Toyota provides the first 5 maintenances free. Hendrick Toyota of Apex did my first at 5000 miles yesterday, and it was a quick in and out in about 50 minutes. The customer waiting area is large and comfortable, and included coffee or water plus a breakfast pastry. Nice touch. The service included a tire rotation and checking a whole list of items. No oil and filter is due until 10000 mile service. I have been impressed by all Hendrick’s people, as they do their best to exceed your expectations. I give them 5 stars! PS - I just dropped in on a Monday morning without an appointment, and they took me in immediately. More
Top notch service I dropped off my Prius after work for an oil change the next day. I received 2 follow-up calls that evening. The last call was to tell me that the w I dropped off my Prius after work for an oil change the next day. I received 2 follow-up calls that evening. The last call was to tell me that the work was complete and I could pick up the car first thing in the morning. I did before work. Couldn't have been easier! More
Great service Toyota dealer in Apex was really helpful and friendly. The employee told me about all the different services available. Also, all the discounts they o Toyota dealer in Apex was really helpful and friendly. The employee told me about all the different services available. Also, all the discounts they offer. More
Awesome Service Brian Flick was great to get me in and out quickly. Brian reminded me that I was due for an inspection and took care of that too. Great experience! Brian Flick was great to get me in and out quickly. Brian reminded me that I was due for an inspection and took care of that too. Great experience! More
Service department Great service. Excellent communication. Not pushy with their recommendations. Worked with Brian Flick, service advisor. Two thumbs up! I really like Great service. Excellent communication. Not pushy with their recommendations. Worked with Brian Flick, service advisor. Two thumbs up! I really like the check in process for appointments. Very organized for minimal waiting. More
Excellent customer service! I was greeted by Brady Jensen upon arrival. He ensured that everything was taken care of for my reason of visit. He then inquired about additional i I was greeted by Brady Jensen upon arrival. He ensured that everything was taken care of for my reason of visit. He then inquired about additional items that needed attention. I agreed and had some of the additional items taken care of at the same time. Brady took excellent care of my needs and kept me informed with the progress of my vehicle. Thank you for your prompt and outstanding service! More
Great Service Great Service. They were prompt friendly and did a great job with my vehicle. Nick French was courteous, and stayed on top of the situation Great Service. They were prompt friendly and did a great job with my vehicle. Nick French was courteous, and stayed on top of the situation More
Great service Brian Dean was quick and courteous. He greeted me promptly and addressed my services needs. He was able to get my car in and out at about an hour. He Brian Dean was quick and courteous. He greeted me promptly and addressed my services needs. He was able to get my car in and out at about an hour. He also treated my follow up phone call in a gracious and understanding way. More