Hendrick Toyota Apex

Ryan was very easy to work with. The dealership gave a price by e-mail which was acceptable to us so we went in the evening to look at the vehicle. Everything from the initial contact to the sales process price by e-mail which was acceptable to us so we went in the evening to look at the vehicle. Everything from the initial contact to the sales process was very efficient. More

Brought my Camry in to have the floor mat recall and the power window recall taken care of. Also, I experienced problems with very rough idling once I left the dealership. This happened once before a coup power window recall taken care of. Also, I experienced problems with very rough idling once I left the dealership. This happened once before a couple of weeks ago. I turned around and drove back. Patrick diagnosed the problem to be dirty throttle. I left my Camry there and he and the service people cleaned the fuel injectors. Now it runs fine. Got all of this done in one day. Patrick is very professional and I would trust your service team again for any repairs. More

Great service, called at 1pm and they had me come right in. Out in 1 hr, super nice. Alerted me to potential recalls. Plus all free since I bought my FJ there. Hope it is always that great. in. Out in 1 hr, super nice. Alerted me to potential recalls. Plus all free since I bought my FJ there. Hope it is always that great. More

Had my air conditioner repaired, major effort. I had requested that my A/C unit be tested previously due to a poor level of cold air. When checked previously the result did not verify the actual cause requested that my A/C unit be tested previously due to a poor level of cold air. When checked previously the result did not verify the actual cause of the slow leak of coolant. It was decided to delay a costly repair without solid proof of what the actual problem was. I was very impressed with the honest efforts of the service department. Last time in the tests confirmed the problem and the problem was corrected. Seems to be working just fine after the work was completed. I More

I had a minor service issue and they more than adequately resolved it to our satisfaction by going the extra mile. Outstanding service and attention. resolved it to our satisfaction by going the extra mile. Outstanding service and attention. More

This dealership is very honest and avoids recommending unnecessary and excessive repairs. Their sales floor is also very courteous and they don't rush anyone through the process. unnecessary and excessive repairs. Their sales floor is also very courteous and they don't rush anyone through the process. More

I visited multi car dealers looking for a hybrid car. I started out thinking I wanted a Ford cmax or GMC Acadia and drove both of these. Neither quite had "it" for me. The cmax has REALLY uncomfortable sea started out thinking I wanted a Ford cmax or GMC Acadia and drove both of these. Neither quite had "it" for me. The cmax has REALLY uncomfortable seating, especially for the front passenger. The Acadia has NO left armrest for front seat passenger ... Wouldn't that be uncomfortable for much time in the car?? But, finally, the Prius was "just right". Seats fold down FLAT for great cargo space; nice, roomy, comfortable seats WITH armrests, great displays with tons of options, and mileage is fantastic. But the best selling point for us was our salesperson, George Sevier. If you want to know about a Prius, George is THE MAN. He drives one himself and he can quickly orient you to all the bells and whistles and how to best drive your car for maximum return. George Knows Prius. Ask for him when you go to test drive a Prius. AND... Watch out for other cars that no longer have a spare tire! Prius has a spare and it doesn't infringe on your cargo area. The whole experience with Toyota Apex was just, well, SUPERIOR. If you want a pleasant buying experience, and a salesman who will go the extra mile for you, visit Toyota Apex and ask for George. (And, no, I had never met George, The Man, before this experience). More

I was told my car would be ready early the following day following a routine service check and it took TWO days longer than I was told and NOTHING was wrong with it. Someone "closed" the ticket and no one following a routine service check and it took TWO days longer than I was told and NOTHING was wrong with it. Someone "closed" the ticket and no one noticed my car was just sitting in service, not being taken care of. When they called to say it was ready, I was told it was being detailed. I got it back as dirty as when I dropped it off. These folks do not know what the word "service" means. Guess, I'll go vacuum out my car... More

Toyota of Apex, very impressed with Jamie, as she Toyota of Apex, very impressed with Jamie, as she educated me on preventive things I could do for my Sienna. The staff ensured I worked with Jamie Toyota of Apex, very impressed with Jamie, as she educated me on preventive things I could do for my Sienna. The staff ensured I worked with Jamie as I was just at this shop 2 weeks ago, and rather then give me another service rep. who I would have had to retell my situation they kept service with her. I felt that "down home feeling" with the staff although in the Wake County area, as I usually will go to smaller toyota spots in Wilson or Goldsboro, although I reside in Apex.... so its good to get that "friendly service in my backyard". Do I expect this service every time.....well ...why not I am a customer who if satisfied will proudly boast to others. Thanks again for the good service and keeping my mileage down ..as I will now get service in my backyard. Thomas of Apex ps: hope you guys will read as it was thought out. More

The staff at this dealership have all been excellent for me to work with. Nick has been my rep for the last three occasions and has provided an excellent level of attention to help keep my car operating gr me to work with. Nick has been my rep for the last three occasions and has provided an excellent level of attention to help keep my car operating great. I also want to thank the telephone receptionist as well as the service tech's that perform work on my vehicle. The all have been outstanding whenever I have brought my car in for service. More