Hendrick Toyota Apex

Every time I go to this location I always get the very best customer service from everybody in the building. They are very friendly here and every takes the time to acknowledge you no matter what. I often best customer service from everybody in the building. They are very friendly here and every takes the time to acknowledge you no matter what. I often recommend everyone I know that may be looking for a car or even if they are not, to Rick Hendricks Toyota of Apex. I live in Fayetteville and will drive the mileage just to see these folks. If you needed and model store this would or should be the one. I have been there 3 times and have not had a bad experience at all with anybody in that facility. My wife was with me this time and has said when it is time for her to get a car Apex Toyota is where she will be going. You folks just need to keep the highest standards you have set for all to follow. Thank you for always being truly exceptional and I will see you all in 6 months!!! More

Excellent customer service. Excellent place to buy , lease or get your car serviced. Comfortable waiting area very clean restroom and all employees are very helpful and friendly. lease or get your car serviced. Comfortable waiting area very clean restroom and all employees are very helpful and friendly. More

This service team is a joy to Orkney with. No matter why you're here, they are prompt and courteous. I have never had to wait for someone else, the peron that greets you is the person who takes care you, pe you're here, they are prompt and courteous. I have never had to wait for someone else, the peron that greets you is the person who takes care you, period! Getting service is a joy. More

As always the service department was first rate. Danielle Christie was welcoming and professional from the moment I dropped off my vehicle. I highly recommend Hendrick Toyota of Apex. Christie was welcoming and professional from the moment I dropped off my vehicle. I highly recommend Hendrick Toyota of Apex. More

From buying my car last October 2012 to the present, I have nothing but wonderful experiences with Hendrick Toyota. The most painless car buying experience and I never have a problem getting a service ap have nothing but wonderful experiences with Hendrick Toyota. The most painless car buying experience and I never have a problem getting a service appointment even same day. If you are buying a car or having your car serviced, this is where you want to go! More

Very friendly and helpful staff. Fresh coffee was great while I waited. Advisor was friendly and prompt, although too busy with multiple clients and problems. while I waited. Advisor was friendly and prompt, although too busy with multiple clients and problems. More

Everything I requested was done and my car was cleaner than when I brought it in. I received a call letting me know that my service was completed. than when I brought it in. I received a call letting me know that my service was completed. More

Johanna took a personal interest in the unusual problem with my car -- a strange, intermittent noise -- that I knew would be difficult to diagnose. She had the service mechanics spend time driving the car. with my car -- a strange, intermittent noise -- that I knew would be difficult to diagnose. She had the service mechanics spend time driving the car. Although they weren't able to replicate it (and for all I know, it was caused by something I picked up on the road and that became dislodged along the way after making the noises that concerned me), she gave me her card and told me to contact her immediately if it happened again. She also followed up by phone to learn if things were fine with my car. I plan to keep her card handy and take advantage of her friendly, professional approach to customer service in the future. I'd give her an even higher rating than 5 (great) if I had the opportunity. More

Alyson was very friendly, professional and informative. Could not have been happier. The service department has always provided excellent service on my vehicle when I bring my vehicle in. Could not have been happier. The service department has always provided excellent service on my vehicle when I bring my vehicle in. More

I was very unsatisfied by prior dealer service elsewhere in the Durham area. As we recently moved to Chatham county, I decided to try Hendricks Toyota Apex for a recall on our hybrid Highlander. I was given in the Durham area. As we recently moved to Chatham county, I decided to try Hendricks Toyota Apex for a recall on our hybrid Highlander. I was given an appointment for service. Danielle met me when I drove in and completed all the paperwork. I was given a loaner Highlander for the day which turned out to be a no charge experience. The recall work was done in the promised time frame and our vehicle was returned to us vacuumed and newly washed. It's a 5 star experience. I have already recommended Hendricks Toyota Apex to friends with a Toyota hybrid. More