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Hendrick Toyota Concord

4.8

390 Lifetime Reviews

7670 Bruton Smith Blvd, Concord, North Carolina 28027
Call (855) 582-4379

390 Reviews of Hendrick Toyota Concord

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March 12, 2018

"Smooth transition"

- Kina Dotson

My experience was pain free Noel was very knowledgeable and quick to assist me in learning the new features that came with my new car

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Recommend Dealer
Yes
Employees Worked With
Noel McKenzie
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Juan Bravo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael Black
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 12, 2018

"Camry 18"

- Kcamry18

Excellent customer service, and very nice lady. She had show me from top to bottom and it was good. Test drive the car and it was good. I feel comfortable with her and did a good job.

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Recommend Dealer
Yes
Employees Worked With
Shelly Rivera
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 12, 2018

"Purchased my Toyota Rav4 Sport in September 2016."

- Hotsytotsy

I initially visited this dealership to take a test drive a Toyota Rav4. Noel McKenzie was the salesperson who was very attentive to my requests. In the showroom, I saw a vehicle that I was interested in. Noel located the same vehicle in inventory. Noel and managment were able to accommodate me by working out a payment plan suitable to me. Noel made sure that I was comfortable with all of the apps on my Rav4. Offering to assist if any concerns after the sale! Previously, I had purchased my vehicles from a different dealership but decided to try Hendrick Toyota as it was closer to my home. I was pleasantly surprised and would recommend this dealership to others.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Noel McKenzie
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Travis Morton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Do not recall names of management or finance but they were very accomodating.
March 11, 2018

"Excellent Experience 4 Times in a Row"

- Roadking99

This is my 4th car buying experience with Shelly Rivera & Hendrick Toyota Concord. Shelly is an excellent ambassador for the Hendrick Group. Negotiations are straightforward and uncomplicated. The business end of the process was seamless & handled by Pete Barnhart. I have used the Hendrick Service Department for years and always received excellent customer service.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Pete Barnhart
March 11, 2018

"Everyone was amazing and super helpful "

- Jumieya23

I came in to have my door fixed, and left with a new car. All because of an awesome staff they were great! Thank you

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Noel McKenzie
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 10, 2018

"Exceptional "

- Barcelona777

I went to get my car serviced today and met with April. Her warm and genuine customer service makes you feel you and your vehicle are in great hands. Love the continuous exceptional service 😄.

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Recommend Dealer
Yes
Employees Worked With
April Knabbe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 10, 2018

"Best Experience Ever!"

- Tracy704

I would recommend this dealership over any. My experience was outstanding. The customer service and genuine helpfulness was way above what I ever expected. They made what I thought would be impossible, very possible for me. I left with a beautiful car that fits my budget and my personality. Thank you James, Mark and Chris. I will most definitely tell all my friends to visit your dealership.

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Recommend Dealer
Yes
Employees Worked With
Chris Herndon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Higdon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
James Ramirez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 08, 2018

"Excellent Service "

- Newcar

My salesman Noel went out of his way to make my car buying experience great. He went back to work on my deal with his manager until I was happy..

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Noel McKenzie
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 04, 2018

"Perfect first car purchasing experience"

- Trentmeredith81

Hendrick toyota was a very helpful, very professional car dealership. The women that helped me was Shelly rivera. She is a great salesman, very friendly and helpful! She will help you get into your dream car!

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Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 03, 2018

"Pleasant car buying experience! "

- Lincam

I was very impressed my the treatment I received from the staff at Hendricks Toyota while purchasing my brand new 2018 Camry. Shelly worked well with me as well as her manager to get me a great deal! And the GM Mike Black helped me turn in my leased vehicle. Juan in finance was very helpful. They all went out of their way to make it a smooth transition and a very pleasant experience. Thank you very much it was greatly appreciated!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Juan Bravo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael Black
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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