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Hendrick Toyota Concord

Concord, NC

4.8
949 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 949 reviews

May 08, 2023

Absolutely excellent service from drive up to departure. Chris Norway provided the service all want when taking their auto into a service department. More

by sjohnston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Norway
May 10, 2023 -

Hendrick Toyota Concord responded

Thank you for taking the time to leave a review for us at Hendrick Toyota Concord. We're happy that Chris Norway and the team could meet your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Vernita, Customer Relations Manager

April 27, 2023

Kalvin McCollum was on point and very helpful. I have been going there for years and it was always someone trying to make a sale on something I don't need. He was great. He went over everything an More

by foustjlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalvin McCollum
May 01, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your sales experience with Kalvin McCollum here at Hendrick Toyota Concord. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Vernita, Customer Relations Manager

April 27, 2023

I had a wonderful vehicle purchasing experience here. From the time I talk to the receptionist on the phone, vehicle that I purchased and most importantly a salesman Daniel Melendez More

by O.Jordan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Melendez
May 01, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your sales experience with Danile Melendez and the team here at Hendrick Toyota Concord. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Vernita, Customer Relations Manager

April 26, 2023

Everyone was wonderful. Jeff was AWESOME! Finance was easy and quick. Very Happy with my car and the purchase. More

by debbie.mitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Winchester
Apr 28, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your sales experience with Jeff Winchester here at Hendrick Toyota Concord. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Vernita, Customer Relations Manager

April 24, 2023

Jay Moore is the best Hands down ! Great Customer Service, gave me a walk through and serviced my vehicle fairly quickly . I would highly recommend Hendrick Toyota for service on your More

by Hazzel91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Apr 26, 2023 -

Hendrick Toyota Concord responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Concord with Jay Moore. We look forward to our next visit with us. Vernita, Customer Relations Manager .

April 17, 2023

The dealership is great. They always make sure I’m taken care of and that I was in and out quickly as possible. More

by Shanshanrii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Apr 19, 2023 -

Hendrick Toyota Concord responded

Shanshanrii, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Concord. We look forward to your next visit with us. Vernita, Customer Relations Manager

April 17, 2023

The service teams are always helpful and easy to work with. Travis helped me work through which tires were best for my vehicle. He is great to work with and so nice. More

by mkings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Enix
Apr 19, 2023 -

Hendrick Toyota Concord responded

Thank you for this great feedback. We strive for 100% satisfaction, and it is great to see you had such a positive service experience with Travis Enix at Hendrick Toyota Concord. We look forward to helping again in the future! Vernita, Customer Relations Manager

April 16, 2023

I just purchased a 2023 Rav4 Limited. The service was great and my salesman, Todd Moore, was very knowledgeable and extremely helpful in settling on my final purchase. He was the ultim More

by jfowler1989
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Moore
Apr 18, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars for your sales experience with Todd Moore here at Hendrick Toyota Concord. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Vernita, Customer Relations Manager

April 14, 2023

I purchased a truck on March 5th, 2023. I have bought several vehicles from several dealerships over the years. This was one of the best experiences I have ever had with any dealership. A More

by mbarlowe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Breidinger
Apr 17, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars for your sales experience with Bob Breidinger here at Hendrick Toyota Concord. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Vernita, Customer Relations Manager

April 12, 2023

Took my car in for a state inspection. It "failed" on window tint that has been on the car for 5 years. So I get to pay for their faulty tools. Took it to another shop down the street that More

by robb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Apr 17, 2023 -

Hendrick Toyota Concord responded

Robb, Thank you for taking the time to share your recent experience with us. We apologize for your disappointing experience and would like the opportunity to discuss it with you further. At a time convenient for you, please contact me on my direct number, 704-979-7613. Vernita, Customer Relations Manager

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