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Hendrick Toyota Concord

Concord, NC

4.8
944 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 944 reviews

October 22, 2018

Shelly was an amazing salesperson! Shelly provided everything in full detail. Furthermore, she was very kind. She understood all of our needs and found us the perfect truck we Highly re More

by Really Awesome Nails
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sedric Parker, Shelly Rivera
Nov 02, 2018 -

Hendrick Toyota Concord responded

Thank you again for taking the time to let us know how your experience was with Shelly and the team.. Vernita, CRM

October 17, 2018

My new 2018 RAV4 I bought my new Toyota RAV4 from Hendrick Toyota and it was a truly exceptional experience. I would highly recommend this dealer for all your car and More

by christi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Moore, Noel McKenzie
Nov 02, 2018 -

Hendrick Toyota Concord responded

Christi, we're happy to hear you had such a positive experience with our team and Noel McKenzie! Vernita, CRM

October 12, 2018

Very Happy We had a very good experience with Shelly and the dealership. They answer all our questions about the Vehicle and showed us new features that came wit More

by Jdog11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera
Nov 02, 2018 -

Hendrick Toyota Concord responded

We appreciate your positive review about your recent experience with Shelly Rivera and the Hendrick team! Vernita, CRM

October 02, 2018

Excellent salesman, great guy. Great. Very helpful and easy to work with. Told you everything you needed and wanted to hear. Great salesman and great guy. Will go through him on my More

by Daltonpratt27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Parker, Noel McKenzie
Nov 02, 2018 -

Hendrick Toyota Concord responded

We are so happy to read such a great review about Todd Moore! Vernita, CRM

September 21, 2018

GREAT EXPERIENCE Great car buying experience. Ken never pressured us. He helped us find the Highlander we were looking for. I will definitely recommend Ken to other More

by Highlander 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Barnhardt, Sedric Parker, Ken Nance
Nov 02, 2018 -

Hendrick Toyota Concord responded

Alex and Cathy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Concord. Ken is an asset to our team and we glad to hear you found your Highlander. Vernita CRM

September 11, 2018

RED CARPET TREATMENT Shelly Rivera first time we met her and for us she is a class A representative in Hendrick Toyota in Concord. She is very professional, honest, charmi More

by Matatan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera
Nov 02, 2018 -

Hendrick Toyota Concord responded

Luis, we're happy you found our staff to be so supportive during your experience here at Hendrick Toyota Concord. Shelly is an asset to our sales team. Vernita CRM

September 11, 2018

First time car buyer! The experience was was smoother and seamless than I could’ve imagined. Everyone was very nice and understanding. I know for a fact that everyone who h More

by CarlbPowell1911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ella, chris in finance, Bob in sales, my good friend Larry McBryde in service
Nov 02, 2018 -

Hendrick Toyota Concord responded

Carlbpowell1911, we're so glad that we were able to go above and beyond your expectations! We are happy to hear the process was seamless and your first buying experience was great. Vernita CRM

September 06, 2018

Keshon Wilson and Hendrick Toyota are always on point.! I would highly and recommend anyone to only Hedrick Toyota. They make you feel like family. Keshon Wilson was absolutely great. He does not pressure y More

by CGIBSON007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Parker, Keshon Wilson
Nov 02, 2018 -

Hendrick Toyota Concord responded

Cgibson007, your wonderful feedback and rating mean a lot to us. Keshon is a great asset to our sales team and we are happy you are apart of the Toyota family. Vernita CRM

September 03, 2018

Great salesman Keshon was great to deal with during our new car purchase it was because of him that we bought the car highly recommend Keshon and this dealer if y More

by Dewey L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keshon Wilson
Sep 24, 2018 -

Hendrick Toyota Concord responded

Hi Dewey, Thank you so much for your positive comments about Hendrick Toyota Concord and Keshon! Vernita Customer Relations Manager

September 02, 2018

Excellent The service was excellent! We appreciate all of Shelly’s help with making sure we received the payment as close as we needed it to be. She explained More

by ward, sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera, Marty Waddell
Nov 02, 2018 -

Hendrick Toyota Concord responded

Sandy, your wonderful feedback and rating mean a lot to us. We are glad Shelly met all of your needs. She is a asset to our team and we are glad you are happy with your 4Runner. Vernita CRM

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