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Hendrick Volkswagen Frisco

Frisco, TX

4.9
1,077 Reviews

5010 State Hwy 121

Frisco, TX

75034

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1,077 Reviews of Hendrick Volkswagen Frisco

January 19, 2023

I was very well taken care of at Hendricks VW. Everything was explained to me by the service rep , Fernando Gomez . He kept me well informed on the status of my vehicle.The report was very detaile More

by dollarbill1325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Jan 23, 2023 -

Hendrick Volkswagen Frisco responded

HI! Thank you for the five stars and great review. I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Sales

January 19, 2023

I had a really great experience with Zhong Ren. He has top notch customer service and is truly knowledgeable about the Volkswagen brand. My buying case is not a normal case; However, he made this More

by Albert Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zhong Ren
Jan 23, 2023 -

Hendrick Volkswagen Frisco responded

HI Albert, Thank you for the five stars and great review. I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Sales

January 13, 2023

My services advisor Fernando Gomez did an excellent job! Very attentive my issues and needs. Handled everything like a true professional. More

by Raul Gonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Jan 18, 2023 -

Hendrick Volkswagen Frisco responded

Hi Raul, Thank you for the five stars and the great review. I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Internet Sales

January 12, 2023

My recent car buying experience here was awesome! I really needed to get a new car, but dreaded going through the car buying experience. Robert Fabian and the team I worked with at Hendrick VW made t More

by Kylamaymay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Fabian
Jan 18, 2023 -

Hendrick Volkswagen Frisco responded

Hi Kyla, Thank you for all the great reviews! You are the best! Alex B - Director of Sales

January 11, 2023

Please go see Mr. Robert Fabian at Hendrick Volkswagen Frisco for the best car buying experience. He has top notch customer service and is very knowledgeable about the More

by DWill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Fabian
Jan 18, 2023 -

Hendrick Volkswagen Frisco responded

Hi Will, Thank you for the 5 stars and the great review! I Am glad the team took excellent care of you, and we most definitely appreciate your business. Alex B - Director of Sales

January 11, 2023

I received prompt and courteous service by Greg who also explained what my car needed and why. I’ll definitely be back to see him in the future. 👍 More

by Mahoneyanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gansle
Jan 18, 2023 -

Hendrick Volkswagen Frisco responded

Hi Anna, Thank you for the 5 stars and the great review! I Am glad the team took excellent care of you, and we most definitely appreciate your business. Alex B - Director of Sales

January 08, 2023

They provided great service. Zhong Ren was very professional with timely follow ups and updates. Zhong was always available for any questions and clarifications that we had. His More

by Saimuni1900
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zhong Ren - rate him 5 star, Alex Beydoun
Jan 11, 2023 -

Hendrick Volkswagen Frisco responded

Hi Saimuni, Thank you for the five stars and great review. I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Sales

January 05, 2023

Service consultant Fernando Gomez greeted Me in the service department. Very knowledgeable, professional and friendly person. Took care of service needs and car was ready within time frame. I highl More

by yousuf48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Jan 12, 2023 -

Hendrick Volkswagen Frisco responded

Hi Yousuf, Thank you for the five stars and the great review. I am glad the team took excellent care of you and we most definitely appreciate your business! Alex B - Director of Sales

January 03, 2023

The warranty work was completed as promised and Fernando Gomez communicated with me throughout the process. Great service! More

by SW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Gomez
Jan 06, 2023 -

Hendrick Volkswagen Frisco responded

Hello SW, Thank you for the five stars and great review! I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Sales

December 31, 2022

I just bought a car at Hendrick Volkswagen Frisco and I had the BEST experience as a first time buyer. Thanks to George Strong, I got the best deal and he never left a detail out. It was a smooth transac More

by katiecrouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Strong
Jan 03, 2023 -

Hendrick Volkswagen Frisco responded

Hi Katie, Thank you for the five stars and the great review. I am glad the team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Sales

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