Hendrick Volkswagen Frisco

Absolutetly Seemless We walked in after looking at one other dealership and this by far to all the introductions and then meeting with Steve so was just amazing! We told h We walked in after looking at one other dealership and this by far to all the introductions and then meeting with Steve so was just amazing! We told him exactly what we wanted and the car needs, within 15 minutes he had it narrowed down to two cars and next we were test driving then signing. Steve was so personal and honestly not at all what I was expecting, just refreshing honestly! No hassle not this huge sales pitch, was courteous of our time and the best part he dropped my car off!! We will definitely be recommending him along with this dealership to all friends and family! Thank you for such an amazing experience, I never thought I would be using the word amazing to describe a new car purchase! More

We had a great, easy car buying experience at Hendrick. Steve was very helpful, honest, and knowledgeable through the process. Thank you, Steve! We love our new Atlas. Steve was very helpful, honest, and knowledgeable through the process. Thank you, Steve! We love our new Atlas. More

Steve is really an eminent and determined guy to work with. He will walk you through each and every single step to a point that you comprehend the whole process and contented with your purchase . with. He will walk you through each and every single step to a point that you comprehend the whole process and contented with your purchase . More

Steve was very straight forward and helpful. Greg was attentive and polite as well. Nice dealership. Thanks for the pleasant experience! Wouldn’t hesitate to buy from them again. attentive and polite as well. Nice dealership. Thanks for the pleasant experience! Wouldn’t hesitate to buy from them again. More

Great experience I have a great experience purchasing a car with Steve Niyogi. We're in the middle of the COVID-19 crisis and he and the dealership did everything to m I have a great experience purchasing a car with Steve Niyogi. We're in the middle of the COVID-19 crisis and he and the dealership did everything to make sure the process was easy and very safe. No hard sell, just a pleasant, effort-free purchase. Re: the person who wrote the review about lease fraud - why would you not check the numbers on an over 30k purchase and how is that the dealership's fault? Perhaps they got a bad salesperson, but I definitely did not. Steve was absolutely great. I highly recommend salesman Steve Niyogi, Kalowa Samano in finance and Hendrick VW. More

AWESOME! Steve was awesome! We would DEFINITELY utilize him again. He is very in tune with the vehicle we purchased. He was willing to help with questions quic Steve was awesome! We would DEFINITELY utilize him again. He is very in tune with the vehicle we purchased. He was willing to help with questions quickly. He did not make me feel like he was being pushy to purchase either. It was overall a really good experience. More

Steve was very knowledgeable about the vehicle and took his time to thoroughly answer all my questions. Great selection and great pricing. Easy purchase process with outstanding financing going on now. Hig his time to thoroughly answer all my questions. Great selection and great pricing. Easy purchase process with outstanding financing going on now. Highly recommend! More

wonderful The dealership agent went out of his way to help me getting best deal that I could afford and able to walk away owning a new car and joining the fami The dealership agent went out of his way to help me getting best deal that I could afford and able to walk away owning a new car and joining the family. Thank Steve More

BUYER BEWARE: This dealer engages in Auto lease fraud. I took on a lease for a 2020 Tiguan R Line Black SE ($33000) in mid February. I worked with John Hicks. I would not recommend this salesman or de I took on a lease for a 2020 Tiguan R Line Black SE ($33000) in mid February. I worked with John Hicks. I would not recommend this salesman or dealer to anyone. This dealer completely scammed me. I ended up paying around $100/month more than I should be. I know because a week later I found the same exact car at McKinney Volkswagen and gave them a call. Turns out Hendrick charged me 5% more or $4800 more on my lease. My money factor was .00337 which is absolutely absurd. McKinney Volkswagen quotes me at .00125 which is very good. During the negotiating process I asked for the 2020 Tiguan SEL premium R line to be quoted to me as well. I had my one year old with me so I was chasing her around and couldn’t really pay close attention. John Hicks did a bait and switch on me and represented the numbers for the 2020 Tiguan R Line Black as the 2020 Tiguan SEL Premium R Line ($38000). At the time I trusted the numbers were right. So I did the deal. Obviously I was scammed. Most of these reviews on here are completely fake or paid. Trust me, if you are doing a lease with this dealer you are likely being scammed. Make sure you call the Lewisville and McKinney dealer first, they will give you the money factor and lease deal over the phone. This will ensure you are getting a good deal and not being duped or bait and switched. I tried rectifying the situation with the dealer and spoke with the sales manager Kevin Hatfield. He acted like he was going to help me and ghosted me completely. After about a month of me following up, he responded and said he couldn’t help me. I am dead to them. They already got me to sign and they think I’m am a sucker. I will be reporting this dealer to the BBB, FTC, Consumer Financial Protection Bureau and retaining an Auto Fraud lawyer. I advise anyone looking to purchase or lease at this dealer to go elsewhere. More

Hendricks VW was a great dealership the salesman George Strong was great I definitely would recommend him for your next vehicle purchase! Thanks again George! Strong was great I definitely would recommend him for your next vehicle purchase! Thanks again George! More