This is the 2nd car we’ve leased from Hendrick VW in a little under 3 years and, just like the first time, it was an overall EXCELLENT experience! We weren’t actually planning on trading in our 2016 VW GLI right away, we had some extra time and wanted to “just look” at an Atlas. From the moment we pulled into the lot and got out of the car, we were literally smiling. Kenny was VERY knowledgeable and informative about the Atlas, as well as the GLI that we had. He offered to let me test drive it and - BAM - I was in love!
One of the things that I like most about Hendrick VW is that they are not at all pushy and pressuring like some other dealerships we’ve been to. Every employee that we’ve ever dealt with there - from sales, to finance, to the parts department - they are all so pleasant and personable. I noticed this first in March 2016 when we leased the GLI and I knew then that I would never go to another VW dealership. It was also great to see the finance manager, BreAnna, who was our salesperson for the GLI! She remembered us, which made us feel even more comfortable and at home!
Another thing that we love about Hendrick VW is how clean it is! I’m talking CLEAN CLEAN. And it’s always like that any time we come in! Even the service department was spotless, even at the end of a busy Saturday.
Our experience yesterday was nothing short of outstanding. Kenny worked hard, we walked him back and forth, looking at several different Atlas modelet before we decided on one. Once we finally decided, the process went pretty quick! BreAnna got us in and out, everything signed - paperless, I might add, which is the coolest thing ever!
We didn’t wait long for Kenny to pull our freshly washed Atlas up to the door. He offered to take my picture with my new ride but I insisted that he be in the photo as well! Thank you Hendrick VW, Joe, BreAnna and most of all, Kenny, for making this happen! We couldn’t be happier! I can say without a doubt that we’ll be customers of Hendrick VW for life!