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Hendrick Volkswagen of Concord

Concord, NC

5.0
632 Reviews

7500 Hendrick Auto Plaza NW

Concord, NC

28027

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632 Reviews of Hendrick Volkswagen of Concord

February 09, 2019

Great customer service! Bought this car from out of state because they had the best price. They knew I was coming from out of town, picked me up at the airport where I return More

by GTI owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Prestwood
Feb 11, 2019 -

Hendrick Volkswagen of Concord responded

Thank you so much for your 5-star review. Here at Hendrick VW of Concord we strive for 100% customer satisfaction and I am thrilled to read about your experience with Ruslan and our team. We appreciate the opportunity. Hope you enjoy your new VW!

February 07, 2019

Great Car Buying Experience We saw the car online and made an appointment to test drive. Robert was helpful and knowledgeable about the Suburban, regardless of it being a VW dea More

by mc6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin, Joe Watts, Mishonda Adams, Robert Nixon
Feb 11, 2019 -

Hendrick Volkswagen of Concord responded

Wonderful! Thank you so much for sharing your recent experience with us. Robert is such a great part of our team here at Hendrick VW of Concord and I'm happy to hear that he provided you with such a wonderful experience. We hope you enjoy our new Suburban and look forward to seeing you here again.

February 06, 2019

Fast, friendly, and worked with me to get the right car. Best experience ever at a car dealership. No pressure, worked with me to get the right financing and car, and was in and out in just a few hours. Fr More

by mjg00008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stonestreet, Kenny Bingham
Feb 07, 2019 -

Hendrick Volkswagen of Concord responded

Thank you for your 5-star review of Hendrick VW of Concord1 We are so happy to hear about your excellent experience with our team. We appreciate the recommendation and hope we can be of assistance again in the future.

February 04, 2019

Good job Kenny was a great help. He was fun to work with and understanding of my situation. BreAnna made paperwork as entertaining as possible. Both are great More

by Asmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin, Kenny Bingham
Feb 04, 2019 -

Hendrick Volkswagen of Concord responded

Thank you so much for your kind review of Kenny and BreAnna. I'm so happy that they were able to provide you with such a great experience. We thank you for the opportunity and hope to see you here again.

February 04, 2019

Taylor is incredible! Taylor assisted me with such great customer service & exceptional knowledge on Volkswagen's product. Originally went in for a specific car but she rec More

by youknowwhoitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Smith
Feb 07, 2019 -

Hendrick Volkswagen of Concord responded

Thank you for your great review of Hendrick VW of Concord. We are very happy to hear that Taylor provided you with such a positive experience! We hope you enjoy your new Tiguan and look forward to seeing you here again.

January 30, 2019

Great Dealership Experience I bought a used truck from Robert at Hendrick Volkswagen two weeks ago. I found the truck online and showed up for a test drive hoping to like the tru More

by mattbest
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin, Robert Nixon
Jan 30, 2019 -

Hendrick Volkswagen of Concord responded

Matt, thanks so much for sharing your experience with us. We appreciate the recommendation and look forward to seeing you here again.

January 30, 2019

My Hendrick Experience The customer service and professionalism were outstanding at the dealership. Taylor Smith, Keith Carpenter and BreAnna Griffin were phenomenal! I tes More

by Sxxxit1913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Carpenter , BreAnna Griffin, Taylor Smith
Jan 30, 2019 -

Hendrick Volkswagen of Concord responded

The Tiguan is a great choice, and I love the color! Thank you so much for your wonderful review. It means a lot to us knowing that you had such a phenomenal experience. We hope you enjoy your new Tiguan for any years!

January 29, 2019

Awesome Experience!! Robert was a pleasure to work with! He did such a fantastic job of explaining the Atlas we were interested in and ultimately ended up buying. We reall More

by Brettb89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Steadman, Robert Nixon
Jan 30, 2019 -

Hendrick Volkswagen of Concord responded

Thank you for the opportunity and for sharing your awesome experience with us, Brett! We hope you enjoy your new Atlas and look forward to seeing you again here at Hendrick VW of Concord.

January 23, 2019

Excellent service, best price, pleasurable buying experienc We (wife and I) shopped all of the large and few medium sized dealerships from Rock Hill to Mooresville. Hendrick absolutely won our business. More

by James Blade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith (used car Sales Manager), Joe Watts, Kenny Bingham, John Cauble, Manning Floyd
Jan 25, 2019 -

Hendrick Volkswagen of Concord responded

Thank you so much for your wonderful review, James! We couldn't be more thrilled to hear about your excellent experience with our dealership and our team. We hope you and your wife enjoy your new vehicle for many years.

January 20, 2019

Great Experience!!! Robert was simply amazing and I appreciate all the hard work he and John in finance, did to get me the vehicle I needed at the price I needed. They w More

by AlliMari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John S., Robert Nixon
Jan 21, 2019 -

Hendrick Volkswagen of Concord responded

I am so sorry to hear about your car accident but thrilled to hear that Robert took such great care of you and helped you get into a new vehicle. We appreciate your choosing Hendrick VW of Concord. Welcome to the Hendrick family!

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