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Henry Brown Buick GMC
Gilbert, AZ
1,553 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,553 reviews
April 23, 2022
Sales person was responsive to questions, good with follow up and follow through. His manager also good with communication. Finance was positive initially but felt different when I started asking que follow up and follow through. His manager also good with communication. Finance was positive initially but felt different when I started asking questions. More
by DCASTANEDA
Verified Customer
April 21, 2022
This is the second vehicle I have purchased from Henry Brown Buick.GMC. They treated me fairly both times. I appreciate the fact they don’t gouge you on price like many dealerships are with huge markups. Brown Buick.GMC. They treated me fairly both times. I appreciate the fact they don’t gouge you on price like many dealerships are with huge markups. More
by EBWESTFAM
Employees Worked With
April 19, 2022
Everyone was helpful, knowledgeable, not pushy and it did not feel like we could not trust anyone. While waiting for financing, another customer said he had purchased trucks over 11 years there and liked d not feel like we could not trust anyone. While waiting for financing, another customer said he had purchased trucks over 11 years there and liked dealing with everyone he came in contact with. More
by HOFF066
Employees Worked With
April 18, 2022
Ben Brown is one of the few trustworthy people n the car industry. Someone I trust and wouldn’t go anywhere else to buy a car. industry. Someone I trust and wouldn’t go anywhere else to buy a car. More
by RLUNDELL
April 18, 2022
Sean Tinsley was great to work with. He was very friendly, professional, and responsive. I would definitely do business with him again. He was very friendly, professional, and responsive. I would definitely do business with him again. More
by devon.e.colak
April 17, 2022
Atmosphere was okay, DeWight has really let me down. I asked at the time of purchase and 4 times since about getting the leather repaired on my seat. Also about 50,000 mile service, was it done? He d I asked at the time of purchase and 4 times since about getting the leather repaired on my seat. Also about 50,000 mile service, was it done? He doesn't seem to want to answer my question or fix the problem. More
by CHIEFSTRAVELSHOP
April 17, 2022
Love my sales person, most welcome and easy going. No better place to buy a vehicle. I would recommend Rigo to anyone looking for a vehicle No better place to buy a vehicle. I would recommend Rigo to anyone looking for a vehicle More
by LADYDIAZ58
April 16, 2022
In a time of need DeWight Byron at Henry Brown GMC went above and beyond to help us! We were able to get the perfect vehicle for our family! Absolutely recommend! above and beyond to help us! We were able to get the perfect vehicle for our family! Absolutely recommend! More
by Karliedrush23
Employees Worked With
April 15, 2022
Best car buying experience of my life! Hands down - best service, attention to detail, follow through and ease of purchase! Hands down - best service, attention to detail, follow through and ease of purchase! More
by DANMPAGE
