Herb Chambers BMW of Boston

Our First BMW We needed a 'larger' vehicle that had a third row. We zeroed in on the X5 and went in to the Commonwealth BMW to test drive the car. Sheraz Sheikh m We needed a 'larger' vehicle that had a third row. We zeroed in on the X5 and went in to the Commonwealth BMW to test drive the car. Sheraz Sheikh met us at the door and was very helpful in getting us set up to test drive the vehicle. My husband and I loved how the car drove, so we engaged with Sheraz in person and via email about the X5. He was very responsive, answered all our questions, and was very knowledgeable about the vehicle. He let us come to a decision about purchasing the vehicle without any pressure. We purchased the X5 and are very happy with the upgrade! He also promised my son a BMW hat and he delivered on the day we got the keys. My son was thrilled! We look forward to working with him in the future. We also worked with Devan Frye who walked us through the inside of the vehicle and the computer system that is so integral to the vehicle operating correctly. He was very patient with me and has asked us to come back in to get a more thorough tutorial on the vehicle. More

Exceptional Experience with Margret Dagbjartsdottir I had the most awesome, professional and top of the line experience with leasing my BMW from Herb Chambers BMW of Boston. I was accommodated by a "dre I had the most awesome, professional and top of the line experience with leasing my BMW from Herb Chambers BMW of Boston. I was accommodated by a "dream team." Margret Dagbjartsdottir, Aaron, Jason Rocco, Tom and Jay were awesome. They all made my buying experience memorable. Margret went above and beyond helping me to get the car I wanted. The staff was very friendly and professional each time I came to visit. I was always greeted with a warm welcome and a smile. Margret always followed up with courtesy phone calls and emails. Margret professionally closed the deal and did an exceptional job. They made me feel like I was a part of the family. I love my new BMW and truly enjoyed the experience! I received such royal treatment. I would recommend Margret to anyone and I will definitely be back for an upgrade in the future. More

Wow!! Total professional. Having to purchase a car is usually a daunting task...NOT if you are assisted by Tom LaLicata and Abdou Merheb. I love the car and the experience was Having to purchase a car is usually a daunting task...NOT if you are assisted by Tom LaLicata and Abdou Merheb. I love the car and the experience was like buying a new handbag! Fun and easy!!! Tom was very helpful in answering my questions on the telephone and was so personable; he never pressured me or pushed me out of my comfort zone, I had to come in and meet him. I knew the moment I spoke with him, that I was going to buy a car if he was involved. He assured me that he would set me up with an experienced and wonderful sales rep and well, - mission accomplished....He handed me over to Abdou, and boy did Abdou work hard to get me in the car that best suited me and was in my price range. Total professionalism - but with that sort of feeling that you are family....! Thank you Tom and Abdou!! My dynamic duo! More

The ULTIMATE sales experience If you are looking for a FUN, Personable, and professional car buying experience, look no further than Kevin Bugbee. This is my second BMW. I wi If you are looking for a FUN, Personable, and professional car buying experience, look no further than Kevin Bugbee. This is my second BMW. I will never use another dealership other than Herb Chambers of Boston Or another sales associate other than Kevin. He sees people not cars and it's this approach that makes Kevin great at what he does. At no point did I feel like I buying a car. It was an adventure and a GREAT one at that! Thank you Kevin! More

Mark Keohane the best service professional ever!!! The best place to have your vehicle serviced from. It has some of the nicest service people out there. Ask for Mark Keohane at the service center and The best place to have your vehicle serviced from. It has some of the nicest service people out there. Ask for Mark Keohane at the service center and you will never leave disappointed. Mark was super helpful with explaining all the issues with my BMW and offering the right solutions. I can't explain how cordial, helpful, and knowledgable that guy was. Thanks Mark!!! More

The best purchase experience in BMW with Ahmed I brought a new 435i in herb Bmw on two weeks ago, and I met a best man who is Ahmed,he always solve me for every question patiently amd he always ca I brought a new 435i in herb Bmw on two weeks ago, and I met a best man who is Ahmed,he always solve me for every question patiently amd he always care about me even after I got my car. If you want to buy a car,Ahmen is your best option. I recommend Ahmed hardly because this purchase experience is the best I never met. More

Great service. Would definitely come back in the future. My father and I have been dealing with Ahmed for a while now. Always provides great service and advice. Made our purchases a very good one. Would defi My father and I have been dealing with Ahmed for a while now. Always provides great service and advice. Made our purchases a very good one. Would definitely return in the future. More

Great sales experience and outstanding customer support Great sales experience from Magret Dagbjartsdottir this past week. I had decided to replace my aging BMW and Margret helped me find the right vehicle Great sales experience from Magret Dagbjartsdottir this past week. I had decided to replace my aging BMW and Margret helped me find the right vehicle and assisted me at every step. Jano and Nicole continued the pleasant experience by helping complete the entire sales process quickly and efficiently. More

Worst Dealership Ever I will never buy another vehicle from any Herb Chambers dealership(s), also I'll take my 2015 X4 to another dealer for service. The day I picked up m I will never buy another vehicle from any Herb Chambers dealership(s), also I'll take my 2015 X4 to another dealer for service. The day I picked up my car (brand new) it wasn't even cleaned properly. After talking with them they offered to come pick it up and detail the car and put on the on inspection sticker. Surprise when they brought my car back it still wasn't cleaned and now they had damaged two of my rims. I must confess they just about begged me to give them a great review in the survey that was sent to me and I did but that was a huge mistake. If your in the market for a new car do yourself a favor and go anywhere but Herb Chambers. More

Outstanding Sales Experience My wife and I highly recommend Herb Chambers BMW and sales consultant Sheraz Sheikh for your next vehicle purchase. We are from NJ, and it happened t My wife and I highly recommend Herb Chambers BMW and sales consultant Sheraz Sheikh for your next vehicle purchase. We are from NJ, and it happened that this Boston dealer had 1 of 2 available Vermillon Red X5s with 8 cylinder engine. Sheraz showed us the car, facilitated a great deal, took care of obtaining our NJ registration, and delivered our new X5 as promised. Upon taking delivery, we received a nice BMW gift. We also appreciated Sales Mgr Aaron Allsopp personally extending his best wishes on our new purchase and fir happiness with our new car. My wife and I greatly appreciated the fine service received from both gentleman, and we left as completely satisfied customers. Excellent experience all around. More