Herb Chambers BMW of Boston

Abdou is a true professional. My 2025 BMW x3 is the 4th car I’ve bought from him! Thank you, Abdou My 2025 BMW x3 is the 4th car I’ve bought from him! Thank you, Abdou More

Matt is an asset to this location know him for so may years and he has been wonderful and extremely helpful I am blessed to know him and trust his service for my vehicle as a service manager he is on top years and he has been wonderful and extremely helpful I am blessed to know him and trust his service for my vehicle as a service manager he is on top of it all More

Negotiated “online” (email) for an inventory vehicle then went in to close the deal. My client advisor was assigned by sales manager rather than floor found. He was very pleasant to work with and put everyth went in to close the deal. My client advisor was assigned by sales manager rather than floor found. He was very pleasant to work with and put everything in alignment quickly. Within short 1 hour, I was finished with financial advisor and out door already. The car was ready to be picked up the next day afternoon. It was easy to work with BMW of Boston. “Online” negotiation saves time and hassle. More

Bought a new X3, quick and easy to work with. Would recommend to others looking for a new car Would recommend to others looking for a new car More

The service was ok but communication could be improved. I was never notified via text my vehicle was ready. Two hours later I saw the email. And when I got my car it was not washed. This was usually compl I was never notified via text my vehicle was ready. Two hours later I saw the email. And when I got my car it was not washed. This was usually complimentary in the past. More

The service was great especially Mark, as always. He was able to get my service done in a timely manner. He is the best. He was able to get my service done in a timely manner. He is the best. More

Sales team was particularly helpful with my car selection. The staff was friendly and interacted without pressure sales selection. The staff was friendly and interacted without pressure sales More

I had an ongoing problem with my coolant and had to return several times to get it fixed. One Saturday, I showed up without an appointment and met the Service Manager, Ryan Dery, for the first time. I return several times to get it fixed. One Saturday, I showed up without an appointment and met the Service Manager, Ryan Dery, for the first time. I explained my situation, and he suggested that I leave my vehicle at the dealership and provided me with a loaner car right away. Ryan actually ended up helping me twice, because the problem returned just a couple of days after I first picked it up. He got to the bottom of the issue and made sure it was finally fixed. He took great care of me, was very professional, easy to work with, followed up promptly, and clearly explained everything that had happened. I sincerely appreciate his professionalism, and I’m truly grateful that he resolved the recurring issue with my car. Thank you very much, Ryan. Best, Marat More

True story: 8-5-25 Last weekend showed my new used Acura sedan to family and friends. They both said they also had bought their cars at HC. That was cool. A great max deal and great people all around. sedan to family and friends. They both said they also had bought their cars at HC. That was cool. A great max deal and great people all around. HC goes the extra mile. Literally. More

Matt Krappe and his team are top notch! I trust Matt implicitly. His service is exceptional! I trust Matt implicitly. His service is exceptional! More