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Herb Chambers BMW of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,417 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,417 reviews

June 22, 2025

My saleswomen was kind knowledgeable and did an amazing job selling me my car !! She is a rising star More

by lobster1a!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/a
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Jun 23, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that our team provided you with such a positive experience at Herb Chambers BMW of Boston! Thank you for the kind words, and we hope you're enjoying your new car.

June 22, 2025

As customer for many years and always fully satisfied! From sales to service Herb is the best. More

by mortondean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Herb Chambers BMW of Boston responded

Thank you for your confidence in Herb Chambers BMW of Boston. We are grateful to have you as a customer!

June 22, 2025

Great experience as always! Hadi and David are great to work with and I highly recommend seeking out both. More

by Tony J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Herb Chambers BMW of Boston responded

Tony, we're delighted to hear that Hadi and David provided you with another great experience at Herb Chambers BMW of Boston. Thanks for the recommendation!

June 21, 2025

Everyone was very courteous and professional. Place was neat and pleasant. James was pleasant and explained things to me the way I could understand. More

by whaja fenton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Herb Chambers BMW of Boston responded

Thank you for sharing your experience with us! We're delighted to hear that James and the team at Herb Chambers BMW of Boston provided courteous and professional service. We appreciate your feedback and hope to see you again soon!

June 20, 2025

Nick was an absolute pleasure to work with. Straightforward, professional, and very responsive via email. I'm delighted to have done business with him. More

by gthipps
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Nick provided a straightforward and professional experience at Herb Chambers BMW of Boston. Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle!

June 15, 2025

As always Julieth is GREAT and professional person, Always very attent to resolved your concern, Thanks a lot! More

by La pulguita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julieth Piñeros
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Jun 16, 2025 -

Herb Chambers BMW of Boston responded

Thank you for the wonderful feedback! We're delighted to hear that Julieth provided attentive and professional service at Herb Chambers BMW of Boston. We appreciate your support and look forward to assisting you again in the future!

June 12, 2025

Awesome customer service! Came in for scheduled service, was in and out in a breeze! More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Herb Chambers BMW of Boston responded

Paul, thank you for choosing us! We'll see you next time. Safe travels! - The Herb Chambers BMW of Boston Team

June 06, 2025

They told me what was needed and that was fine. My tires would be optional. More

by nwalshjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Herb Chambers BMW of Boston responded

We truly appreciate your support—thank you for the five stars! – Herb Chambers BMW of Boston

June 04, 2025

Service here is always top notch, if you have a chance to work with James, he really knows the cars, the necessary service and what BMW can and can’t do for you in terms of warranty. More

by Stanislav.kovtun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Herb Chambers BMW of Boston responded

Stanislav, thank you for highlighting James and the top-notch service at Herb Chambers BMW of Boston! We're glad to know you're satisfied with your experience.

June 02, 2025

Jing Lau was a fantastic sales person to work with as well as the rest of the team at the dealership. More

by JT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jing Lau
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Jun 02, 2025 -

Herb Chambers BMW of Boston responded

JT, we're delighted to hear that Jing Lau and the team at Herb Chambers BMW of Boston provided you with a fantastic experience. Thank you for sharing your feedback!

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