Herb Chambers BMW of Boston

Great experience here I bought my 428 here Jan 2015. The car is excellent and the experience is great. I highly recommend Husan Akram as my salesman, who is very attentive I bought my 428 here Jan 2015. The car is excellent and the experience is great. I highly recommend Husan Akram as my salesman, who is very attentive to my concerns and vehicle needs. He helped me find the car I was looking for and gave me a fantastic deal. The entire experience was fantastic and I ended up purchasing my 428 here. I highly recommend this location and especially Husan Akram. I'm really happy I got my car here. More

BMW Shopping Experience Stopped in and met my sales representative Kevin Bugbee who reviewed options and found vehicles meeting my needs and expectations. By offering soluti Stopped in and met my sales representative Kevin Bugbee who reviewed options and found vehicles meeting my needs and expectations. By offering solutions, honest comments and practical approaches, Kevin made the whole experienced enjoyable and productive. The dealership is well laid out and all the people I met were helpful and supportive throughout the entire process. More

An excellent experience I have now leased two cars from Herb Chambers and have to tell you, the experience is great. Kevin Bugbee is a true professional and makes the process I have now leased two cars from Herb Chambers and have to tell you, the experience is great. Kevin Bugbee is a true professional and makes the process completely painless. I'm a tremendous fan of his work and plan to lease my next car from him too. The whole team is excellent. More

BMW X Bought my first BMW X4 at Herb Chambers BMW of Boston through Ahmed Jabrane, Sales Advisor. He is very friendly and helpful. Not a time I worried beca Bought my first BMW X4 at Herb Chambers BMW of Boston through Ahmed Jabrane, Sales Advisor. He is very friendly and helpful. Not a time I worried because Ahmed is on top answering questions very quickly both by phone text or email. Job well done! JF More

Great end of lease meeting I leased my car from herb chambers 3 years ago and overall my experience has been very good. First the sales advisor Abdou Mehreb was very profession I leased my car from herb chambers 3 years ago and overall my experience has been very good. First the sales advisor Abdou Mehreb was very professional, friendly and honest throughout the whole process. He also was a resource with any question or issue I had concerning the car even after I took possession of the car. Throughout the lease, service was always done in a timely fashion and the work was good. They almost always found a way to accommodate even when I walked in. Some of the guys go the extra mile making sure that they check wiper fluid or else even if you drive in for tire pressure. To top it all, at end of lease review I got to work with Kevin Bugbee who was very friendly (smiles go a long way) and made the whole process a pleasurable experience (despite the snow storm) I would definitely recommend this dealership and Abdou (for buying advice), he'll definitely take good care of you. More

Great service offered by great people!! Have been going at this location for a few years now and always satisfied by their services. In general, very friendly and willing to work with you by Have been going at this location for a few years now and always satisfied by their services. In general, very friendly and willing to work with you by offering the best options. In terms of services i believe BMW of Boston is unparalled. Had to do major work in my vehicle and thanks to the service director Matthew Krappe everything went smoothley. He made sure everything was taken care of in the best way possible. If you really need help and not sure what to do Matt is the go to guy. He'll make sure you and your family will leave happy. Super helpful guy!!! More

Excellent Service!! Bought my 2nd car at this bmw dealership with the same sales advisor (Ahmed Jabrane). Also referred my family and friends to him and he takes care of Bought my 2nd car at this bmw dealership with the same sales advisor (Ahmed Jabrane). Also referred my family and friends to him and he takes care of them. We're all happy and with his friendly services. Ahmed also helps me schedule service appointment and follow-ups. Can't ask for more! More

Excellence in followup On the fifth star, there's a light shade of grey - this need to be red because HC and Kevin Bugbee truly deserve 5 stars. I've leased what seems to be On the fifth star, there's a light shade of grey - this need to be red because HC and Kevin Bugbee truly deserve 5 stars. I've leased what seems to be countless BMWs of all sorts over many years. The look and feel of sales and more importantly service areas change but the people who work there are always attentive and excel in customer service. Kevin calls me out of the blue and a very long phone call about how my car is doing in the snow; I told him my current and still new 435i convertible is amazing in the snow and much better going college hill in snowbound Providence. I've always been hesitant about driving to work in snow in my previous BMWs and I would either take cab or work remotely from home. But not with my new car - a pleasure to drive in snow with warm air on my neck from the vents in the head rest. Kevin even knows all the songs I know and which I play in a bad way. Rock-on Kevin. By the way, the new 4 Series, especially the 435i xdrive convertible is truly amazing. Completed trip to Canton, Ohio and Lexington KY in rapid time and comfort, in spite of horrible weather. More

Chris A. is absolutely the best service advisor Chris is absolutely the best. He' s been my service advisor on different cars for over 10 years, and they don' t come better than him. He' s very prof Chris is absolutely the best. He' s been my service advisor on different cars for over 10 years, and they don' t come better than him. He' s very professional, communicates very well, has a pleasant demeanor, and I never have any doubt in my mind that he puts the customer first. More