Herb Chambers BMW of Boston

Pure Service and Excellence I’ve had the pleasant experience buying my 5th and recently my 6th BMW from Kevin Bugbee. Kevin and the team at Boson’s Herb Chambers are fantastic I’ve had the pleasant experience buying my 5th and recently my 6th BMW from Kevin Bugbee. Kevin and the team at Boson’s Herb Chambers are fantastic folks to work with! They go the extra mile covering all the details to ensure your time and effort to transact is enjoyable. Truly a first class service team. If you’re looking to purchase a BMW, I’d recommend a call to Kevin Bugbee to get you started. More

A rare but very positive "car-buying experience" My wife and I recently had a smooth and phenomenal BMW European Delivery experience in a 2014 BMW M5, and thanks in a large part to the assistance fro My wife and I recently had a smooth and phenomenal BMW European Delivery experience in a 2014 BMW M5, and thanks in a large part to the assistance from Ahmed Jabrane and Aaron Allsopp, the sales manager. I have purchased 7 BMWs in the last 12 years at 5 different BMW dealerships in MA, and Ahmed is really the one Client Advisor that deserves my repeated business. Ahmed is always willing to go the extra mile to ensure you have everything you need (want), and provide the top-notch customer service that is rarely found in the car-buying experience. I cannot emphasize enough how much better the car buying experience with Ahmed is, when compared to the "average" car-buying experience. (If you happen to have bought cars from different dealership several times, you'd know what I am referring to). Next time when you are looking for a BMW in the Boston area, I'd highly recommend you stop by Herb Chambers BMW and look for Ahmed. More

Dealing with sales Working with Ahmed was a real pleasure, I hate to be pushed by a sales person and I didn't experience any of this with Ahmed. His work is designed to Working with Ahmed was a real pleasure, I hate to be pushed by a sales person and I didn't experience any of this with Ahmed. His work is designed to be a service provider and get you all the help that you need for your car (service details, financing, etcetera ) I know I can call him with any question relayed to my car or lease and he'll get back back to me promptly in a very professional manner. It gave a whole new meaning to salesmen after working with Ahmed. More

The only salesman for me I bought my last BMW 2004 X5 from Kevin in 2007, had a wonderful experience and drove her until 2014 with 176,000 miles, it was not just a car but a m I bought my last BMW 2004 X5 from Kevin in 2007, had a wonderful experience and drove her until 2014 with 176,000 miles, it was not just a car but a machine. When it was time to trade in and look for a new car I went back to Kevin Bugbee for not only his quality customer service but his attention to detail, it is always one of the best, most sincere and friendly experience's one could get from purchasing a car. My car's are not just a purchase, but because I am a sales person on the road they are part of my life, Kevin's assistance and guidance in getting me into the right car for all my needs......safe, comfortable and enjoyable miles it is not something I take lightly and a relationship that is about more than a car and that is the type of sales person he is. One of the best in Boston and he should be number one on your list too. Catherine M Foley* More

Another great experience I've shopped at other dealerships before but I was sure glad to have met Ahmed nearly 10 years ago. Ahmed makes the car buying experience painless an I've shopped at other dealerships before but I was sure glad to have met Ahmed nearly 10 years ago. Ahmed makes the car buying experience painless and wonderful. Ahmed is a true professional and never pressures for the sale. He is equally as helpful after the sales of the vehicle. I have referred friends and family to him and they all speak of Ahmed as highly as I do to anyone who is looking for a BMW. If you are looking to purchase a BMW (new or used) I would highly recommend that you speak with Ahmed. More

Made car-buying enjoyable again While I normally dislike the car buying process, the people at Herb Chambers (and all the BMW dealers I visited really) were really great. Amhed did w While I normally dislike the car buying process, the people at Herb Chambers (and all the BMW dealers I visited really) were really great. Amhed did whatever it took to get me the right cars to test drive and, once I decided on the one I wanted, went out of his way to make sure every single issue was addressed to my satisfaction. Aaron Allsopp (manager) helped keep the ball rolling when there was a lot of customers in the place, and Nicole was very nice helping us through the financial details and forms etc. Even after weeks after the sale Ahmed was available to address a couple of issues that arose. Overall the team made it my first positive car-buying experience (and I've had a lot of them!)! More

Kudos to BMW/Mini in BOSTON An Unexpected Wonderful Experience For the past few months I knew the time had come to purchase a new car. Although I had stopped at several deale An Unexpected Wonderful Experience For the past few months I knew the time had come to purchase a new car. Although I had stopped at several dealerships I was not motivated to look again. I was not happy with the sales and staff members. To my surprise as I was shopping in Boston with my sister and she decided to stop by her dealership at Herb Chambers BMW/Mini Cooper to say hello. Before I knew it I was test driving different cars. I was astonished by the sales, employee and management staff and how they were working with me to find a perfect fit based on what I wanted and what my budget needs were. After viewing and driving multiple cars they came back to me with different options and explained each one in great detail. I also without even asking was offered a very fair price for trade-in on my current car. My sales manager introduced me to many of the staff involved and they were all so very helpful. I was treated with the up most respect and honesty which is very rare these days. At days end I was the proud new owner of a BMW Mini Cooper and thrilled with the service. I will be a lifetime member of the BMW/Mini family and will be looking forward to doing business with them in the future. In all the years of purchasing vehicles I have never had such a wonderful experience. I will be recommending all those I know who may be interested in a new car directly to my sales manager and staff in Boston. To the #1 car dealers that made shopping for a car a pleasant experience. Thanks to All!!! Linda Morrill More

BMW328i XDrive People there are very helpful in solving problems. Especially, they would like to try their best in suiting your needs, such as speeding the process i People there are very helpful in solving problems. Especially, they would like to try their best in suiting your needs, such as speeding the process if you take your car earlier. The customer service is sweet. I strongly recommend this dealership. More

Our Awesome Experience At Herb Chambers BMW My husband and I had a wonderful experience with Herb Chambers BMW. Since neither of us knew much about BMW we had really no intentions of buying one My husband and I had a wonderful experience with Herb Chambers BMW. Since neither of us knew much about BMW we had really no intentions of buying one, we were just looking at different cars since we have always bought Lexus. When we arrived there, we were met by a pleasant salesman, Jim MacKenzie. He spent alot of time explaining the car to us and was most helpful in discussing the financing as well. We had a wonderful experience with Jim and everything promised was delivered. Since my husband really likes the car, I would not hesitate to buy myself a BMW when the time comes. For sure I will be calling Jim for his assistance. We feel BMW is fortunate to have Jim MacKenzie working at their dealership. More